Band 2 Administrator-Selly oak Health Centre

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

We are looking for one fulltime member of staff to provide administration cover a 7.5 hour shift 5 days a week for the GP practice opening times from 08.00 - 18.30 Monday - Friday.

We need a candidate who has excellent communication skills, calm under pressure, well organised and has a keen eye for detail. Ideally looking for someone with administration skills and good I.T knowledge. Experience of working in a GP practice is not essential but would be desirable.

The successful candidate will be joining a hardworking, contentious, dedicated team of receptionists.

Main duties of the job

You will be the first point of contact for all enquiries to the Practice so excellent communication skills are key.

You will also be responsible for all patient related data, including booking appointments, managing referrals, scanning and receiving post, processing routine bloods, triaging administration related queries received via the electronic referral system. Managing incoming and out going practice e-mails.

For further details regarding the post please see attached job description and person specification.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1080813YS

Job locations

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

* Experience of working with a range of Microsoft Office packages (e.g.Word, Excel and Outlook)
* Experience of using IT systems
* Experience of working in a busy office / customer care environment

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

* Experience of working with a range of Microsoft Office packages (e.g.Word, Excel and Outlook)
* Experience of using IT systems
* Experience of working in a busy office / customer care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.