University Hospitals Birmingham NHS Foundation Trust

Band 4 Private and Overseas Patient Officer

Information:

This job is now closed

Job summary

The Private and Overseas Patient team are looking for an enthusiastic individual to join their friendly team based at the world renowned Queen Elizabeth Hospital.

The successful candidate will ensure all overseas and private patients are identified, interviewed and invoiced as appropriate in line with local and national guidelines.

Excellent communication skills are essential as the post holder will be dealing with complex and sensitive information on a daily basis.

For more information on the position, please contact;

Simon Evans, Head of Credit Control -- 0121 371 7405 or Dawn Doherty, Private and Overseas Patient Deputy Manager -- 0121 371 5627.

Main duties of the job

*Please Note : For a full list of the main duties of this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Details

Date posted

10 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1079207GB

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • * A good standard (minimum GCSE) of general education is required. Maths and English grade C passes essential.
  • * Must possess significant IT skills including Microsoft

Experience

Essential

  • * Minimum of 2 years in a large healthcare organisation
  • * Experience of dealing with the public in contentious situations
  • * An understanding of the finances in healthcare organisations
Person Specification

Qualifications

Essential

  • * A good standard (minimum GCSE) of general education is required. Maths and English grade C passes essential.
  • * Must possess significant IT skills including Microsoft

Experience

Essential

  • * Minimum of 2 years in a large healthcare organisation
  • * Experience of dealing with the public in contentious situations
  • * An understanding of the finances in healthcare organisations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Portland Johnson

Portland.Johnson@uhb.nhs.uk

07826517602

Details

Date posted

10 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1079207GB

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

Privacy notice

University Hospitals Birmingham NHS Foundation Trust's privacy notice (opens in a new tab)