Go back
University Hospitals Birmingham NHS Foundation Trust

Band 2 Evening Receptionist - Radiology

Information:

This job is now closed

Job summary

An opportunity has arisen for an enthusiastic individual to apply for a position as Band 2 Receptionist within the Imaging Department. You will be based in our Radiology Emergency Department. The shift pattern will be 21:00 - Midnight working 6 shifts per week. this includes working weekends and Bank Holidays.

Please be aware that due to service need these hours are non-negotiable.

The role is situated in the Radiology Emergency Department reception at BHH and will consist of a strong emphasis on data quality, customer care, taking a lead role in maintaining accurate data on CRIS, Oceano. To be the first point of contact in welcoming and registering patients attending the Radiology Emergency Department. Provide full admin and clerical support to the department multidisciplinary team. Effective teamwork and a keen focus on the Trusts Vision & Values are essential.

Main duties of the job

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Details

Date posted

29 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-51963DO

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (e.g., GCE in A-C or GSCE Level 9-4). A pass in English and Maths is essential
  • *Business Administration NVQ level 3 or equivalent experience in an administrative

Experience

Essential

  • *Experience of dealing with the public / customer service experience
  • *Experience working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbally demonstrating sympathy and compassion
  • *Good keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, patients, and visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in in everyday working practices
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature, open, and flexible approach to work
  • * Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Good organisation skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation, and commitment
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to travel to multiple sites
Person Specification

Qualifications

Essential

  • *Good General Education (e.g., GCE in A-C or GSCE Level 9-4). A pass in English and Maths is essential
  • *Business Administration NVQ level 3 or equivalent experience in an administrative

Experience

Essential

  • *Experience of dealing with the public / customer service experience
  • *Experience working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook)
  • *Experience of using IT systems

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbally demonstrating sympathy and compassion
  • *Good keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, patients, and visitors
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in in everyday working practices
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature, open, and flexible approach to work
  • * Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Good organisation skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation, and commitment
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Kirsty O'Brien

kirsty.Obrien@uhb.nhs.uk

012142403283

Details

Date posted

29 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-51963DO

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Supporting documents

Privacy notice

University Hospitals Birmingham NHS Foundation Trust's privacy notice (opens in a new tab)