University Hospitals Birmingham NHS Foundation Trust

Band 4 Senior Medical Secretary

Information:

This job is now closed

Job summary

Are you a super secretary... then we want you! We are looking for an experienced full time medical secretary to work in the Upper GI department at Heartlands. You will be working for an established team of surgeons and with two other Upper GI secretaries.

You will need to be keen, fun and enthusiastic, if this is you.... then you won't regret applying for this role and becoming part of the colorectal team. We require someone who is hardworking, methodical, good at audio typing, good communication skills, approachable and friendly and will work alongside an already established team of medical secretaries.

The role itself consists of audio typing of clinics, this is done via dragon dictation system. So you will need to be an excellent audio typist. Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave. Good communication skills are needed as the phones are very busy. You will be part of a team where you will be required to cover other secretaries phones when on leave, this is done with a buddy system.

If the above is of interest to you and would like an informal chat prior to interview, then please get in touch with Ellisa Andrews, contact number: 0121 424 0435, ellisa.andrews@uhb.nhs.uk

Main duties of the job

The role itself consists of audio typing of clinics, this is done via dragon dictation system. So you will need to be an excellent audio typist. Other duties consist of diary management, clinic cancellations and setting up of extra clinics. Monitoring results and providing the consultants with weekly results lists to report on. Looking at rotas and reorganising clinics due to ward weeks, on call, annual and study leave. Good communication skills are needed as the phones are very busy. You will be part of a team where you will be required to cover other secretaries phones when on leave, this is done with a buddy system.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Details

Date posted

07 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-52331GB

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • * Working knowledge of medical terminology

Experience

Essential

  • * Experience of working as a Medical Secretary
  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines
Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • * Working knowledge of medical terminology

Experience

Essential

  • * Experience of working as a Medical Secretary
  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Ellisa Andrews

ellisa.andrews@uhb.nhs.uk

01214240435

Details

Date posted

07 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-52331GB

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS


Supporting documents

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