Job summary
An opportunity has arisen for an Operations Manager within Radiology. During a period of reset at the Trust, you will have the opportunity to work across all 4 sites (with a base of Solihull and Good Hope), allowing an opportunity to grow your network across all 4 of the site based structures.
Radiology is one of the biggest departments at the Trust, with over 90% of patients visiting the department at some point during their stay in hospital. We have remained a cross-site service and are looking for a confident, organised and passionate individual to join our team. Our current challenges sit with post-Covid recovery of backlogs and waiting times patients are facing for scans. You will be primarily based at Solihull and Good Hope, however may need to travel to other sites as and when required.
The Operations Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services. You will be working closely alongside 4 other Operations Managers and a Junior Operations Manager.
Main duties of the job
Service Development:
*To contribute to the strategic development of services
*To support the General Manager with specific change management processes and ensure engagement of the multi-disciplinary team.
*Assist in the formulation of business cases as required to support service developments, in conjunction with General Managers.
Planning and Operational Management:
*Work with the Associate Director of Operations, Clinical Service Leads, Head of Imaging and General Managers to ensure achievement of access standards for delegated specialties.
*To ensure that all national and locally agreed access standards and booking targets are understood and met (FDS, DM01, 62day RTT)
*To ensure complaints and incidents are investigated in line with Trust policies to identify, agree and implement corrective action plans.
*To ensure the delivery of key performance standards for designated areas within the speciality, escalating any variances and providing action plans as required.
*Responsible for a departmental/designated budget
Good to Know:
The role is full-time hours (37.5 p/w)
We support a range of flexible working options to enable you to work in a way that matches your productivity against the service needs (including compressed hours).
If you would like to discuss the role further, please email Clementine Macliver, hiring manager.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Educated to degree level or equivalent.
Experience
Essential
- Post graduate management experience or equivalent knowledge obtained through a combination of continuous professional development & training courses.
- Considerable experience of Knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
- Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes
- Evidence of delivering excellent standards of patient care
- Clear understanding of the NHS agenda
Desirable
- Evidence of success in the management of a multidisciplinary environment
- Evidence of significant achievement and personal contribution to organization success
Additional Criteria
Essential
- Ability to make independent decisions when appropriate.
- Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
- Operational/organizational skills and ability to prioritise work under pressure
- Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation.
- Excellent verbal and written communication skills
- Ability to understand complex issues, problem solve and propose solutions
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Desirable
- Ability to work in a competitive market
Person Specification
Qualifications
Essential
- *Educated to degree level or equivalent.
Experience
Essential
- Post graduate management experience or equivalent knowledge obtained through a combination of continuous professional development & training courses.
- Considerable experience of Knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
- Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes
- Evidence of delivering excellent standards of patient care
- Clear understanding of the NHS agenda
Desirable
- Evidence of success in the management of a multidisciplinary environment
- Evidence of significant achievement and personal contribution to organization success
Additional Criteria
Essential
- Ability to make independent decisions when appropriate.
- Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
- Operational/organizational skills and ability to prioritise work under pressure
- Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation.
- Excellent verbal and written communication skills
- Ability to understand complex issues, problem solve and propose solutions
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Desirable
- Ability to work in a competitive market
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
