Job summary
The Head of Staff will work closely with, and provide dedicated support to, the CEO on a wide-range of projects and issues.
The post holder will assume responsibly for the CEO office and associated functions, supporting the CEO and Executive Team in the delivery of UHB's vision, values and key objectives
A key role for the Head of Staff will be to provide relevant and timely briefings for a wide range of internal and external meetings, including action tracking and follow-up, as well as ensuring the Executive Team has good oversight and foresight of key cross-organisational work, their interdependencies, and any potential issues.
The post holder will work collaboratively with internal and external stakeholders, to ensure effective management of interdependencies and delivery of objectives.
It is expected that the specific projects managed by the post holder will change over time, as the portfolio of work changes.
Main duties of the job
The post holder will:
*Work closely with, and provide dedicated support to, the CEO on a wide-range of projects and issues
*Be responsible for the CEO office and associated functions
*Support the CEO and Executive Team in the delivery of UHB's vision, values and key objectives
*Provide leadership and coordination to the CEO, and wider executive functions, including management of the Executive Assistant Team
*Work collaboratively and independently with Board-level and other key stakeholders, to ensure effective management of interdependencies and delivery of objectives
*Provide relevant and timely briefings for a wide range of internal and external meetings, including action tracking and follow-up
*Manage the CEO generic inbox and associated processes, ensuring timely and high-quality responses to enquiries
*Improve current processes and coordinate organisational procedures for optimized efficiency and productivity.
*Work with the Chair, CEO and Executive Team to map out and oversee the Board's plans, role and engagement
*Support with the production of high-quality papers and materials for meetings of the Board, its sub-committees and other meetings
*Ensure the Executive Team has good oversight and foresight of key cross-organisational work, their interdependencies, and any potential issues
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- Professional knowledge acquired at degree level in relevant discipline e.g. business, business administration, healthcare management, social policy.
- Extensive knowledge acquired through post graduate study to Master's degree level or equivalent experience and/or training.
- Strong evidence of ongoing professional and personal development.
Experience
Essential
- Experience in a similar role.
- Experience of managing change in complex situations.
- Experience of decision making and delivery in an ambiguous and changing environments.
- Experience of creating opportunities and working collaboratively with internal and external partners.
- Extensive experience of providing clear and concise high-level briefings.
- Experience of working independently with Board level and other key stakeholders.
- Experience of working with and supporting senior leaders and clinicians; able to motivate, persuade and negotiate.
- Able to respond to challenging internal and external deadlines.
Desirable
- Experience in a similar role, in a large and complex organisation.
- Line management experience.
Additional Criteria
Essential
- Highly effective people and project management skills.
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills, including strong writing abilities.
- Excellent leadership skills, including motivating and coaching staff.
- Ability to give advice at a range of organisational levels.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems.
- Confident, independent and effective decision maker, including the ability to make difficult decisions.
- Ability to work under pressure, to agreed/demanding deadlines.
- Ability to build relationships with key stakeholders.
- Significant influencing and persuasion skills.
- Managing and influencing strongly opposing views.
- Ability to work independently, or as part of a team, recognising and acting on wider corporate responsibilities.
- Understands the need to deliver short-term priorities and achieve long-term goals (sense of balance).
- High level of IT literacy, including knowledge of MS Office programmes.
- Embraces and demonstrates the Trust values -- Kind, Connected and Bold.
- High levels of personal integrity.
- Confidence in achieving results in an inclusive and collaborative manner.
- High levels of professional curiosity.
- Ability to work effectively in a complex and changing environment.
- Displays progressive, innovative and solutions-based thinking.
- High degree of self-awareness.
- Ability to maintain confidence, at all times.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Understanding of equality and valuing diversity principles.
- Understanding of confidentiality, information governance requirements.
- Good awareness and knowledge of the political environment, locally and nationally.
- Ability to travel to other locations and other organisations (across Birmingham and Solihull primarily).
Desirable
- Understanding the health policy and key themes of current health policy development.
Person Specification
Qualifications
Essential
- Professional knowledge acquired at degree level in relevant discipline e.g. business, business administration, healthcare management, social policy.
- Extensive knowledge acquired through post graduate study to Master's degree level or equivalent experience and/or training.
- Strong evidence of ongoing professional and personal development.
Experience
Essential
- Experience in a similar role.
- Experience of managing change in complex situations.
- Experience of decision making and delivery in an ambiguous and changing environments.
- Experience of creating opportunities and working collaboratively with internal and external partners.
- Extensive experience of providing clear and concise high-level briefings.
- Experience of working independently with Board level and other key stakeholders.
- Experience of working with and supporting senior leaders and clinicians; able to motivate, persuade and negotiate.
- Able to respond to challenging internal and external deadlines.
Desirable
- Experience in a similar role, in a large and complex organisation.
- Line management experience.
Additional Criteria
Essential
- Highly effective people and project management skills.
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills, including strong writing abilities.
- Excellent leadership skills, including motivating and coaching staff.
- Ability to give advice at a range of organisational levels.
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems.
- Confident, independent and effective decision maker, including the ability to make difficult decisions.
- Ability to work under pressure, to agreed/demanding deadlines.
- Ability to build relationships with key stakeholders.
- Significant influencing and persuasion skills.
- Managing and influencing strongly opposing views.
- Ability to work independently, or as part of a team, recognising and acting on wider corporate responsibilities.
- Understands the need to deliver short-term priorities and achieve long-term goals (sense of balance).
- High level of IT literacy, including knowledge of MS Office programmes.
- Embraces and demonstrates the Trust values -- Kind, Connected and Bold.
- High levels of personal integrity.
- Confidence in achieving results in an inclusive and collaborative manner.
- High levels of professional curiosity.
- Ability to work effectively in a complex and changing environment.
- Displays progressive, innovative and solutions-based thinking.
- High degree of self-awareness.
- Ability to maintain confidence, at all times.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Understanding of equality and valuing diversity principles.
- Understanding of confidentiality, information governance requirements.
- Good awareness and knowledge of the political environment, locally and nationally.
- Ability to travel to other locations and other organisations (across Birmingham and Solihull primarily).
Desirable
- Understanding the health policy and key themes of current health policy development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
