Band 4 Admin and Clerical

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

To provide a comprehensive and full ranging administration/Co-ordination service to the Outpatient Respiratory Team. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service.

It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users.

The post holder will be responsible for the day to day training and supervision of other administrators/Co-ordinators and clerical support workers.

Please answer the following question within your supporting information: What patient group would attend Pulmonary Rehabilitation?

Main duties of the job

*Please Note : For a full list of the main duties of this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-50062GB

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

* Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4
* Business Administration NVQ level 3 or equivalent experience in an Administrative environment

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
* Experience of dealing with the Public/Customer service experience
* Good Organisational skills
* Able to use own initiative and deal with the unpredictable
* Able to work under pressure and to multitask
* Able to work to deadlines

Person Specification

Qualifications

Essential

* Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4
* Business Administration NVQ level 3 or equivalent experience in an Administrative environment

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
* Experience of dealing with the Public/Customer service experience
* Good Organisational skills
* Able to use own initiative and deal with the unpredictable
* Able to work under pressure and to multitask
* Able to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.