Band 3 Research Administrator- Laboratory

Job summary

An opportunity has arisen for an enthusiastic and motivated administrator to join our expanding laboratory team at the NIHR Birmingham Clinical Research Facility (CRF). The CRF provides a high quality clinical environment in which patients and healthy subjects can undergo research programmes safely and effectively according to robust, ethically approved trial protocols.

The post holder will the manage CRF Laboratory specimen reception. On a daily they will ensure samples are booked in correctly and processed by the laboratory staff in a timely manner. They will be responsible for drawing up the weekly schedule this will include booking couriers, ensuring shipping boxes containing dried ice are ordered then shipped correctly.

Applicants should be educated to GCSE standard or equivalent in English Language and Mathematics and possess excellent numeracy and written/verbal communication skills. Demonstrable experience of Microsoft packages, especially Microsoft Excel is required.

In return, we can offer you continued professional development in a varied and interesting setting, and the opportunity to make a valuable contribution to the smooth delivery of research patient services.

Please note this is an administrative role and will not lead to HCPC registration.

Main duties of the job

Key duties

Be the main point of contact for all telephone and email enquiries to the laboratory, dealing with / forwarding on queries to other staff members as appropriate.

To manage and organise the Laboratory team electronic schedule -scheduling appointments and coordinating annual leave in conjunction with the lab manger.

Take responsibility for monitoring the laboratory bookings and ensure that the scheduling database (CRF Manager) is updated with new bookings on a daily basis.

To receive, sign and document for incoming goods such as dry ice or study kits/consumables.

To report and document any instance or event which may cause a service delivery failure e.g. mislabelled, unlabelled or missing specimens and the rejection of unsuitable samples.

Assist with telephone or nurses enquiries in a timely manner.

To assist in the continuous monitoring system and report to technicians / managers as appropriate, to include completing morning and evening routine departmental checks.

Regularly liaising with the Laboratory Manager / Senior Technician to ensure priorities are met dependent upon departmental workload.

To arrange requests with Estates , Medical Engineering and external engineers for repairs to laboratory equipment.

Design and create miscellaneous documentation using own initiative or under direction of Laboratory Manager.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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