University Hospitals Birmingham NHS Foundation Trust

Band 2 HR Assistant Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a proactive, organised and enthusiastic individual to join the HR Administration service within the Human Resources department here at UHB. UHB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce. The role can also lead to a range of career opportunities.

This post is based in the HR Administration team and will be the first point of contact for the Employee Relations team, who support Trust Managers in respect of HR case work including disciplinary, grievance and sickness cases. The HR Assistant role will be responsible for various administrative tasks including: Audio typing, transcripts, arrangement of formal hearings/meetings and providing general day-to-day support to colleagues/advisors.

Main duties of the job

The successful candidate will have excellent communication and customer-service skills, the ability to work alone, as well as excellent attention to detail. The post holder will also have up to date knowledge of Microsoft Office (to include as a minimum, MS Teams, Word, Excel, PowerPoint and Access). Experience in a customer facing role and previous experience of using computerised systems would be an advantage. You must be result focused, resilient and able to work to multiple, tight deadlines in a fast paced environment.

Previous experience of audio typing is desirable as excellent typing/word processing skills with speed and accuracy is important. The team manages a highly confidential workload and hence your ability to maintain this and deal with situations in a sensitive manner is essential.

For an informal discussion, please contact Charlotte Bradley, Team Leader on 07557 594 840

Please note that the post may close as soon as sufficient applications are received.

The interviews will be held on Wednesday 20 September 2023.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1075942DO

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy office / customer care environment

Desirable

  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Standard keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, service users and stakeholders
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Other Factors
  • *e.g. ability to work shifts, ability to drive, etc
  • *Ability to travel to multiple sites
  • *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to handle cash
Person Specification

Qualifications

Essential

  • *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy office / customer care environment

Desirable

  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Standard keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, service users and stakeholders
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Other Factors
  • *e.g. ability to work shifts, ability to drive, etc
  • *Ability to travel to multiple sites
  • *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to handle cash

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Charlotte Bradley

Charlotte.Bradley@uhb.nhs.uk

07557594840

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1075942DO

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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