University Hospitals Birmingham NHS Foundation Trust

Band 3 Medical Secretary

This job is now closed

Job summary

We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 28 hours per week to join our friendly secretarial team within the Diabetes Department based at the Queen Elizabeth Hospital Birmingham.

Main duties of the job

This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. The successful candidates will be required to be a key member of the Secretarial Team, providing a professional and high quality secretarial and administrative service at all times.

We are looking for someone with a minimum of 2 years medical secretarial experience, excellent touch-typing and audio typing skills, a good knowledge of medical terminology, a good working knowledge of the RTT pathway, experience with managing waiting lists, and someone who is a team player but has the initiative to complete their individual tasks in a timely manner. We would like the successful candidate to be pro-active, approachable, and supportive to both patients and colleagues, to have a conscientious approach to their work, and ability to demonstrate administrative experience and be able to meet the main duties of the role as identified in the job description.

You must possess excellent organizational skills and be experienced in dealing with confidential information.

We are a supportive, friendly team who look forward to welcoming the successful candidate into our team.

For more information, please contact: Nadine Newey - Office Manager 0121 371 6742

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Date posted

09 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Part-time

Reference number

304-1073763GB

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

Experience of dealing with the public/customer service experience
Experience of working with a range of Microsoft Office packages
Experience of using IT systems

Desirable

Experience of working in a busy environment
Experience of working in a healthcare environment

Additional Criteria

Essential

Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good organisation skills and ability to multitask
Good time management skills
Ability to deal professionally with enquiries from staff
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive
Work effectively and flexibly as part of a team to meet the needs of the services
Must be able to demonstrate an understanding of equality and diversity
Ability to travel to multiple sites

Person Specification

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

Experience of dealing with the public/customer service experience
Experience of working with a range of Microsoft Office packages
Experience of using IT systems

Desirable

Experience of working in a busy environment
Experience of working in a healthcare environment

Additional Criteria

Essential

Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good organisation skills and ability to multitask
Good time management skills
Ability to deal professionally with enquiries from staff
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive
Work effectively and flexibly as part of a team to meet the needs of the services
Must be able to demonstrate an understanding of equality and diversity
Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)