University Hospitals Birmingham NHS Foundation Trust

Band 3 Administrator/Coordinator-Clinical

Information:

This job is now closed

Job summary

This is an exciting time to join our Hands Team, no two days are ever the same, the only thing that remains is the sense of pride and accomplishment you feel when you leave work each day -- it's an experience you won't find anywhere else but within our UHB Hands service. We are the main centre for hand trauma in Birmingham, not only do we deal with simple hand injuries but we are also the regional centre for digital and hand replantation following amputation, the regional MTC and the national centre for repatriated injured military patients who often have very complex explosion injures to their hands. We are looking for an administrator / co-ordinator with excellent communication skills and an interest in the health care of trauma patients. We are seeking dynamic and motivated individuals who are able to excel in a busy environment. The Hand Unit is one of the largest in the country providing a comprehensive service to treat all conditions of the adult hand. We welcome all applicants who are willing to learn and be part of our fantastic team. All successful applicants will have a structured and supported induction period and will be able to access ongoing training and support.

Main duties of the job

Taking telephone enquires from staff and patients

Updating patients of plans or changes in plans

Plan/cancel patients for theatre

Sort OPA's or liaise with clerks

Liaise with hand secretaries via email/phone

Escort patients to different departments

Input shifts on allocate

Keep staff mandatory training updated and book staff onto sessions

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Details

Date posted

24 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-1073822YS

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • Experience of using IT systems
Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Donna Thompson

donna.thompson@uhb.nhs.uk

Details

Date posted

24 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-1073822YS

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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