Job summary
The Operations Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.
*Ensuring the standardisation of services across all relevant sites to the best possible level
*Lead on the planning, development and delivery of multi-site
* Ensuring that digital technologies underpin the way services are delivered at present and in the future and to drive all aspects of innovation and service improvement, across all settings
*Planning and managing services to ensure the best possible use of resources.
*Leading the development of a sustainable workforce that is fit for the future within their area of responsibility;
*Working with system partners to put in place clinical pathways that care for patients in the most appropriate settings, and reducing inappropriate or avoidable demand for acute services.
*The Operations Manager will be responsible for all aspects of operational performance within their allocated areas of the Division whilst maintaining quality standards and for ensuring the implementation and maintenance of good governance arrangements.
Main duties of the job
*Make independent decisions when appropriate.
*Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
*Operational/organizational skills
*Ability to prioritise work under pressure
*Communications skills
*Contributing to the strategic development of services
*Supporting the General Manager with specific change management processes and ensure engagement of the multi-disciplinary team.
*Assisting in the formulation of business cases as required to support service developments.
*Ensuring that the operational performance of their assigned areas is effectively managed to meet agreed Trust and Divisional objectives.
*Monitoring performance against activity targets and other service objectives.
*To deputise for the General Manager as required.
*Directly lines manage staff within the group.
*To provide day to day management support within the assigned service areas
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Educated to degree level or equivalent.
Experience
Essential
- *Post graduate management experience or equivalent knowledge obtained through a combination of continuous professional development and training courses
- *Considerable experience of knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
- *Experience of developing service opportunities, through business planning, monitoring and leading the implementation of successful change management processes
- *Evidence of delivering excellent standards of patient care
- *Clear understanding of the NHS Agenda.
Desirable
- *Evidence of success in the management of a multidisciplinary environment
- *Evidence of significant achievement and personal contribution to organization success
Additional Criteria
Essential
- *Ability to make independent decisions when appropriate.
- *Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding.
- *Operational/organising skills and ability to prioritise work under pressure.
- *Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation.
- *Excellent verbal and written communication skills
- *Ability to understand complex issues, problem solve and propose solutions
- *A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demand goals.
Desirable
- *Ability to work in a competitive market
Person Specification
Qualifications
Essential
- *Educated to degree level or equivalent.
Experience
Essential
- *Post graduate management experience or equivalent knowledge obtained through a combination of continuous professional development and training courses
- *Considerable experience of knowledge and experience of budgetary management including sound working knowledge of revenue expenditure, budgets, capital including forecasting trends.
- *Experience of developing service opportunities, through business planning, monitoring and leading the implementation of successful change management processes
- *Evidence of delivering excellent standards of patient care
- *Clear understanding of the NHS Agenda.
Desirable
- *Evidence of success in the management of a multidisciplinary environment
- *Evidence of significant achievement and personal contribution to organization success
Additional Criteria
Essential
- *Ability to make independent decisions when appropriate.
- *Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding.
- *Operational/organising skills and ability to prioritise work under pressure.
- *Good communication and influencing skills including the ability to establish and maintain positive working relationships with colleagues at all levels of the organisation.
- *Excellent verbal and written communication skills
- *Ability to understand complex issues, problem solve and propose solutions
- *A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demand goals.
Desirable
- *Ability to work in a competitive market
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
