University Hospitals Birmingham NHS Foundation Trust

Bank Admin and Clerical Support

Information:

This job is now closed

Job summary

As one of the leading NHS foundation Trusts in the UK we are constantly seeking reliable and enthusiastic Admin and Clerical Support staff to join our ever growing In House Staff Bank on a temporary ad-hoc basis. The roles are varied and require dynamic individuals who can effectively communicate and can manage a highly detailed workload.

Applicants must be able to fulfil full time hours covering 0800 am -1600 pm Monday to Friday.

NB - Evenings and weekends are not currently available

We Offer:

*Excellent pay and conditions

*Full statutory and mandatory training

*Membership of the NHS Pension Scheme

To be considered for this role you should have recent experience working in a busy administrative role within the NHS or public sector, be educated to GCSE grade C or recognised equivalent in English Language and Mathematics. You will also possess excellent I.T skills, customer service skills and be fluent in Microsoft Office.

Your application should demonstrate that you possess the strengths and qualities that we are looking for and any relevant transferable skills.

Interviews will be held on Thursday 20 July 2023.

Main duties of the job

The post holder will can be based in a variety of departments across the Trust and will need to be able to demonstrate excellent communication skills, be patient focused and have a positive attitude. In addition, they require an excellent telephone manner, accurate data entry and exceptional IT skills. They should be able to multi task and work to strict deadlines.

You will need to be able to work as part of a team and also have the ability to work unsupervised, using your own initiative and reporting skills. You will need to have excellent organisational and time keeping skills, which are essential for this position.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Details

Date posted

03 July 2023

Pay scheme

Other

Salary

£10.42 to £15.11 an hour

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-Admin-BANK-DO

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy office / customer care environment

Desirable

  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Standard keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, service users and stakeholders
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Other Factors
  • *e.g. ability to work shifts, ability to drive, etc
  • *Ability to travel to multiple sites
  • *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to handle cash
Person Specification

Qualifications

Essential

  • *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in a busy office / customer care environment

Desirable

  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • *Standard keyboard / IT skills
  • *Good organisation skills and ability to multitask
  • *Good time management skills
  • *Ability to deal professionally with enquiries from staff, service users and stakeholders
  • *Ability to problem solve
  • *Understand confidentiality and apply the principles in every day working practice
  • *Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to deal with stressful situations and sensitive issues
  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Other Factors
  • *e.g. ability to work shifts, ability to drive, etc
  • *Ability to travel to multiple sites
  • *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
  • *Ability to work under pressure and deal with stressful situations

Desirable

  • *Ability to handle cash

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Wendy Lamey

Wendy.Lamey@uhb.nhs.uk

01213718279

Details

Date posted

03 July 2023

Pay scheme

Other

Salary

£10.42 to £15.11 an hour

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-Admin-BANK-DO

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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