Job summary
Interview date: 20 March 2025
We are seeking a dynamic, high performing individual with operational and management experience and a proven track record of delivering progressive change. As the Superintendent Pharmacist for the newly created subsidiary business, you will be responsible for delivering a safe and high quality service in line with GPhC standards. You will also be responsible for achieving Key Performance Indicators within budget and delivering the commercial strategy for the subsidiary.
This role may be an opportunity for a community pharmacist looking for career development.
Pay Range £74,000 - £85,000
**Secondments may be considered**
28 days annual leave plus 8 bank holidays, annual leave year; 01 April -31 March
Pension: Nest Pension Scheme; 5% employee contribution and 3 % employer contribution
Pay Date: 25th of the month
Main duties of the job
To ensure the safe, efficient and effective delivery of all aspects of the out-patient pharmacy service in accordance with national and local standards.
To have delegated budgetary accountability for ordering and management of all medicines within the outpatient dispensary.
To advise the PharmaServices Board on appropriate workforce plans, providing sufficient staff who are trained and competent for their role.
To provide leadership and expert advice, acting as a role model for the staff and for the business.
To fulfil the regulatory and statutory responsibilities as required by the General Pharmaceutical Council (GPhC) and Department of Health and Social Care (DHSC).
To develop a high quality, safe and timely outpatient dispensary service for patients.
To identify and successfully manage risks and incidents.
To develop effective working relationships with prescribers.
To ensure the optimisation and development of the overall profitability of the business.
To actively monitor and report progress against KPIs to the Board each month.
About us
Our new outpatient pharmacy - Newcastle Pharmacy Services - will operate from 1 December 2024 as a subsidiary of the Trust. This follows an announcement from Lloyds in August 2024, that it was withdrawing from its 64 Lloyds Pharmacy-branded hospital pharmacy sites across the country, including those at the RVI and Freeman Hospitals.
Job description
Job responsibilities
Perform the duties and responsibilities of the Superintendent Pharmacist for theoutpatient pharmacies as required by the Pharmacy Regulator - the GeneralPharmaceutical Council (GPhC) and all applicable legislation. Perform the duties as the Controlled Drug Accountable Officer for the outpatientpharmacies Accountable for the safe purchase, receipt, storage, sale & supply of all medicineswithin the outpatient pharmacies. Responsible for the professional and management of the outpatient pharmaciesat the Royal Victoria Infirmary and Freeman Hospital. Lead a team of pharmaceutical professionals and ensure compliance of standardoperating procedures and up-to-date training is maintained for staff. To ensure pharmacy services are delivered within budget and manage theoperational finances associated with the delivery of the service, such as staffingand drug expenditure in line with agreed budgets. Ensure all key performance indicators are met, taking remedial action to addressand improve any performance issues. Drive improvements in quality & safety, innovation, and levels of stakeholdersatisfaction. Work with key stakeholders to adapt outpatient pharmacy service in response tochanging service needs to ensure services are progressive, responsive to internaland external demand, are patient focused, safe, efficient and effective. Develop strategies and plans to enable the effective recruitment, retention,development and training of staff. Ensure errors, complaints and incidents are investigated and managed
Job description
Job responsibilities
Perform the duties and responsibilities of the Superintendent Pharmacist for theoutpatient pharmacies as required by the Pharmacy Regulator - the GeneralPharmaceutical Council (GPhC) and all applicable legislation. Perform the duties as the Controlled Drug Accountable Officer for the outpatientpharmacies Accountable for the safe purchase, receipt, storage, sale & supply of all medicineswithin the outpatient pharmacies. Responsible for the professional and management of the outpatient pharmaciesat the Royal Victoria Infirmary and Freeman Hospital. Lead a team of pharmaceutical professionals and ensure compliance of standardoperating procedures and up-to-date training is maintained for staff. To ensure pharmacy services are delivered within budget and manage theoperational finances associated with the delivery of the service, such as staffingand drug expenditure in line with agreed budgets. Ensure all key performance indicators are met, taking remedial action to addressand improve any performance issues. Drive improvements in quality & safety, innovation, and levels of stakeholdersatisfaction. Work with key stakeholders to adapt outpatient pharmacy service in response tochanging service needs to ensure services are progressive, responsive to internaland external demand, are patient focused, safe, efficient and effective. Develop strategies and plans to enable the effective recruitment, retention,development and training of staff. Ensure errors, complaints and incidents are investigated and managed
Person Specification
Qualifications & Education
Essential
- BPharm / MPharm/ BSc (Pharmacy) or equivalent
- Registered Pharmacist with General Pharmaceutical Council
- Specialist higher degree or portfolio of experience at senior managerial level
- Postgraduate qualification in business or management or equivalent experience
Desirable
Knowledge & Experience
Essential
- Extensive knowledge of relevant regulations and legislation relating to medicines
- Knowledge of the requirements of national organisations involved in pharmacy e.g. DoH, RPS
- Extensive experience of running a pharmacy business or working at a senior level within a pharmacy department in an NHS Trust
- Commercially aware and understand how to grow and maintain a pharmacy business
- Knowledge of financial reporting and budget statements
- Knowledge of Pharmacy computer systems eg CMM/Ascribe etc
- Have experience of disciplinary matters and be able to impart results from them to staff in an appropriate and considered manner
- Demonstrate emotional maturity and resilience when dealing with complex issues
- Experience of working with senior healthcare professionals outside of Pharmacy
- Experience of managing large number of staff
- Experience of managing teams
- Significant experience of performing and supervising projects
Desirable
- Evidence of a range of publications (papers or posters) relevant to stage of career
Person Specification
Qualifications & Education
Essential
- BPharm / MPharm/ BSc (Pharmacy) or equivalent
- Registered Pharmacist with General Pharmaceutical Council
- Specialist higher degree or portfolio of experience at senior managerial level
- Postgraduate qualification in business or management or equivalent experience
Desirable
Knowledge & Experience
Essential
- Extensive knowledge of relevant regulations and legislation relating to medicines
- Knowledge of the requirements of national organisations involved in pharmacy e.g. DoH, RPS
- Extensive experience of running a pharmacy business or working at a senior level within a pharmacy department in an NHS Trust
- Commercially aware and understand how to grow and maintain a pharmacy business
- Knowledge of financial reporting and budget statements
- Knowledge of Pharmacy computer systems eg CMM/Ascribe etc
- Have experience of disciplinary matters and be able to impart results from them to staff in an appropriate and considered manner
- Demonstrate emotional maturity and resilience when dealing with complex issues
- Experience of working with senior healthcare professionals outside of Pharmacy
- Experience of managing large number of staff
- Experience of managing teams
- Significant experience of performing and supervising projects
Desirable
- Evidence of a range of publications (papers or posters) relevant to stage of career
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Newcastle Hospitals PharmaServices Limited
Address
Royal Victoria Infirmary
Queen Victoria Road
Newcastle upon Tyne
NE1 4LP
