Digital Health Clinical Specialist

Job description

Job responsibilities

Oversee and sign off on all change to ECCHs clinical systems environment, ensuring that changes are carried out in a controlled manner and to the agreed standard.

Conduct monthly one to one supervision with members of the Digital Health Team to ensure they are kept up to date with relevant organisational and national policies around health care provision under the digital remit.

Work with teams and their leadership to encourage clinical adoption of digital services

Providing clinical expertise to the design and development of IT enabled change programmes to ensure they deliver safe, effective, evidence based services and systems that meet the needs of patients, service users and clinicians.

Ensuring standardisation of clinical terminology, coding and compliance to ensure that systems and information meets the needs of regulatory compliance.

Providing clinical leadership to support the ongoing development and implementation of electronic patient records and other technology solutions both across the organisation and with partner organisations.

Listening to clinical concerns about the use of technology and devising strategies to resolve these and promulgate best adoption practices. Acting as ECCHs Clinical Safety Officer to ensure the safe implementation of data and digital services across the organisation.

Linking with other best practice groups and services across the country and particularly with regional and national clinical networks in the interests of knowledge transfer and learning from the experiences of others.

To represent ECCH at regional technology groups (such as the ICS) where requested to do so by the Senior Management Team.

Facilitating the use of analytics within clinical settings to enhance transparency across the organisation and encourage effective decision making based upon robust evidence.

Promote the use of information technology in the clinical setting to improve safety, quality, patient and family satisfaction, efficiency in delivery of care and overall cost reduction.

Formally review the organisations clinical risk management process at planned, regular intervals.

Approve the clinical risk management process to confirm that the plan is appropriate and achievable in the context of the Health IT System deployment, modification and decommissioning.

Provide a recommendation to management regarding whether the Clinical IT System is safe to deploy.

Raise any unacceptable safety risks to Management.

To be involved in the reporting, investigating and resolution of clinical safety incidents

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• Current registration with an appropriate professional body (e.g. Medical, Nursing, Allied Health Professional or Social Care).
• Relevant first degree in health/medical/social background and recognised qualification at Postgraduate/Masters level in an appropriate discipline.
• Clinical Safety Officer trained (or willing to undertake).

Desirable

• Digital Academy Programme graduate.
• ITIL level 3 foundation certificate in IT Service Management

Experience

Essential

• Knowledgeable in risk management and its application to clinical domains.
• In-depth understanding of the ways in which healthcare professionals use information in support of patient care.
• Experience of working with clinicians, managers and other stakeholders outside of the immediate working environment.
• Experience of developing and delivering clinical projects, which could include informatics interventions to improve care quality.

Desirable

• Experience of change management and service redesign.
• Appreciation of the cultural, organisational, professional, and technological issues around IM&T strategies within the NHS.
• Demonstrable success in overcoming resistance to a change in clinical working practices

Skills and Knowledge

Essential

• IT user-level skills
• Experience of successful partnership working and multi-disciplinary team building.
• Organisation development: understanding of the requirements of an information culture and emerging technologies.

Desirable

• Knowledge of project & programme management methodologies (e.g. PRINCE2, Agile, MSP).
• Experience of involvement in the specification, development, or implementation of information systems.

Personal Attributes

Essential

• Ability to build relationships and networks with a wide range of audiences and colleagues from a variety of organisational and professional backgrounds.
• Ability to influence clinical colleagues within the wider healthcare system.
• Excellent communication skills - verbal, written and presentational.
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

Employer's website

https://www.ecch.org/ (Opens in a new tab)