Job summary
The Estates department are looking to recruit a hardworking, enthusiastic individual to join our Domestic Services Out patients team located at Beccles Hospital. We require someone who has NHS domestic cleaning experience.
This is a part time post equating to 19 hours a week
Monday to Friday 06:00 to 09:00 hrs, with alternate Sundays assisting the ward team 07:00 to 12:00 hrs and 16:00 to 19:00 hrs.
You will be responsible for ensuring cleanliness in a safe working environment for Patients, staff and visiting family members.
The successful post holder will be part of a team working within our Estates & Facilities department Hotel services, offering a high quality, flexible and customer focused service.
Main duties of the job
You would be part of a team who are responsible for cleaning in a busy community hospital.
Cleaning to the NHS Standards for Cleanliness you will be responsible for prioritizing your own work load during your allotted shift period.
Cleaning all areas within your allocated cleaning zone which includes clinical treatment rooms, waiting areas, corridors toilets, all touch points, emptying all waste bins, household and clinical then disposing of the waste in the appropriate containers outside of the ward.
Mopping and hovering specified areas. Refilling all hygiene containers.
Using provided cleaning solutions as per their COSHH instructions.
Keeping cleaning records appropriate to your roll.
Attention to detail and time keeping is a requirement for this role.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Job description
Job responsibilities
Cleanliness
- To ensure the cleanliness of the area you are assigned to under the direction of the Estates team Site Co-ordinator according to the NHS cleaning guides.
- This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, clinical and patient rooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items (including curtain hanging), emptying (and at times washing) waste bins and enhanced cleans (where applicable). To assist in low level window cleaning.
- Communicate with clinical staff and other relevant staff at times, barriers that make it an obstacle in providing the cleaning service at the allocated time, tactfully making them aware of the implications on non-delivery of service.
- Work to NHS standards of cleanliness and the required work frequencies as per the work schedules provided.
- Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering, using the local accepted practice for this on a weekly basis or as required.
- Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Manual Handling
- Safely move small items of furniture in line with policy to facilitate cleaning.
- Safely move bags of linen and waste on a regular basis in adherence to department policies.
Change medical gas cylinders and ensure medical gases on wards are maintained by exchanging medical gas cylinders as and when required - when trained to do so.
COSHH - Storage of Chemicals
To ensure the correct use of chemicals for the type of surface and finish to be cleaned, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
Infection Control & Quality Control
- To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection and cross contamination.
- Responsible for observing and monitoring the condition of the environment you clean and report any issues and defects that will prevent you from carrying out your duties.
- Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety.
- To adhere to the outlet flushing regime set out by Estates & Facilities to minimise the accumulation of Legionella bacteria in water systems in accordance with Health and Safety technical guidance.
Record Keeping and Audits
- Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place and inform the Estates Site Co-Ordinator as soon as possible if a task has not been completed, giving the reason why this was not able to be completed.
- To respond to any actions that may arise from cleaning monitoring audits, and infection control audits.
- Responsible for reporting of incidents, accidents and near misses that occur at work via the use of QUEST.
Safe Working Practices
- Ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
- Ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Estates Site Co-Ordinator.
- Ensure patients privacy and dignity is maintained throughout your work.
- Carry out your duties adhering to the Lone Working procedures as per the training given by your manager and policies.
- Report any problems that might arise from your duties.
- Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
General
Work in line with the departments code of conduct standard.
Carry out ad hoc requests, prioritising your daily work load and undertake any other reasonable duty, which is appropriate to the band when requested by senior staff.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Cleanliness
- To ensure the cleanliness of the area you are assigned to under the direction of the Estates team Site Co-ordinator according to the NHS cleaning guides.
- This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, clinical and patient rooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items (including curtain hanging), emptying (and at times washing) waste bins and enhanced cleans (where applicable). To assist in low level window cleaning.
- Communicate with clinical staff and other relevant staff at times, barriers that make it an obstacle in providing the cleaning service at the allocated time, tactfully making them aware of the implications on non-delivery of service.
- Work to NHS standards of cleanliness and the required work frequencies as per the work schedules provided.
- Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering, using the local accepted practice for this on a weekly basis or as required.
- Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Manual Handling
- Safely move small items of furniture in line with policy to facilitate cleaning.
- Safely move bags of linen and waste on a regular basis in adherence to department policies.
Change medical gas cylinders and ensure medical gases on wards are maintained by exchanging medical gas cylinders as and when required - when trained to do so.
COSHH - Storage of Chemicals
To ensure the correct use of chemicals for the type of surface and finish to be cleaned, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
Infection Control & Quality Control
- To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection and cross contamination.
- Responsible for observing and monitoring the condition of the environment you clean and report any issues and defects that will prevent you from carrying out your duties.
- Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety.
- To adhere to the outlet flushing regime set out by Estates & Facilities to minimise the accumulation of Legionella bacteria in water systems in accordance with Health and Safety technical guidance.
Record Keeping and Audits
- Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place and inform the Estates Site Co-Ordinator as soon as possible if a task has not been completed, giving the reason why this was not able to be completed.
- To respond to any actions that may arise from cleaning monitoring audits, and infection control audits.
- Responsible for reporting of incidents, accidents and near misses that occur at work via the use of QUEST.
Safe Working Practices
- Ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
- Ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Estates Site Co-Ordinator.
- Ensure patients privacy and dignity is maintained throughout your work.
- Carry out your duties adhering to the Lone Working procedures as per the training given by your manager and policies.
- Report any problems that might arise from your duties.
- Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
General
Work in line with the departments code of conduct standard.
Carry out ad hoc requests, prioritising your daily work load and undertake any other reasonable duty, which is appropriate to the band when requested by senior staff.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- NVQ level 1 in Cleaning and Support Services OR equivalent experience
- Good literacy skills
Desirable
- NVQ level 2 in Cleaning and Support Services
- GCSE C or above in Maths and English (language and literature)
Experience
Essential
- No experience required as full training is given on the job
Desirable
- Worked in a cleaning environment
Personal Attributes
Essential
- Good communication skills both written and verbal
- Ability to work alone unsupervised
- Ability to manage time effectively
- Ability to use own initiative to manage the requirements of the job
- Clean smart appearance
- Reliable
- Trustworthy
- Good time keeping
- Motivated to learn
- Ability to undertake all Statutory and Mandatory training
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- I.T Skills
- Full UK driving Licence
- Ability to work across different sites
- The desire to learn new skills
Skills and Knowledge
Essential
- Basic knowledge of cleaning
Desirable
- Previous NHS cleaning experience
- Knowledge of the cleaning colour coding
- Knowledge of COSHH
- Basic knowledge and use of hand tools for minor maintenance issues
Person Specification
Qualifications
Essential
- NVQ level 1 in Cleaning and Support Services OR equivalent experience
- Good literacy skills
Desirable
- NVQ level 2 in Cleaning and Support Services
- GCSE C or above in Maths and English (language and literature)
Experience
Essential
- No experience required as full training is given on the job
Desirable
- Worked in a cleaning environment
Personal Attributes
Essential
- Good communication skills both written and verbal
- Ability to work alone unsupervised
- Ability to manage time effectively
- Ability to use own initiative to manage the requirements of the job
- Clean smart appearance
- Reliable
- Trustworthy
- Good time keeping
- Motivated to learn
- Ability to undertake all Statutory and Mandatory training
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- I.T Skills
- Full UK driving Licence
- Ability to work across different sites
- The desire to learn new skills
Skills and Knowledge
Essential
- Basic knowledge of cleaning
Desirable
- Previous NHS cleaning experience
- Knowledge of the cleaning colour coding
- Knowledge of COSHH
- Basic knowledge and use of hand tools for minor maintenance issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
