Job summary
We have an exciting opportunity for an enthusiastic and motivated Project Coordinator to join our team and play a key role in supporting delivery of transformational change to further our strategy. As a member of the Programme team you will be supporting the Transformation and Programme Development leads to govern and manage Programmes and Projects to deliver their target outcomes within agreed tolerances. There will also be opportunities to manage small to medium projects.
The Programme team here at East Coast Community Healthcare (ECCH) is made up of friendly, dynamic, supportive and skilled project professionals with a great ethos and drive for delivery. If you are passionate about change and have the skills and experience to support the improvement of quality, productivity, patient and staff experience, and business development Projects then this role is for you.
Applicants should have great communication skills and demonstrable experience of working in a Project environment and dealing with Stakeholders at different levels.
Please note:
Under current UK immigration rules, this role does not meet the eligibility
requirements for sponsorship under either the Health and Care Worker visa or
the Skilled Worker visa routes.
Main duties of the job
To support and manage internal and cross partner and system programmes and projects to further ECCH's strategy
Use Project Management skills to support planning, organising and delivering Projects
Support development of programme and project documentation e.g. Scope definition, plan, risk registers, action logs and reports, using agreed standards and tooling
Proactively chase progress against project plans and actions
Support effective risk and issue management within specific programmes and projects
Produce Project updates and reports on specific programmes and projects, and ensure effective communication with all stakeholders
Support the Project Management Office lead to ensure accuracy of all Programme and Project data, smooth running of governance processes and high quality reporting
Facilitate Programme and Project meetings including producing agendas and presentations, co-ordinating appointments and documenting summary outputs, actions and decisions
Work with the Communications team to draft Project updates for internal and external communications
Support business development and tenders, as requested by the Commercial team
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
We recognise that AI tools are increasingly used in
professional settings. While we encourage strong applications, we value
authenticity and an accurate reflection of skills and experience.
Applicants must declare if AI has been used to complete
their application, including responses that are directly copied or
significantly shaped by AI tools.
By submitting this application, you confirm that all
information provided is a true and accurate representation of your own skills,
knowledge, and experience.
Job description
Job responsibilities
Use
Project Management skills to support planning, organising and delivering
Projects
Support
development of programme and project documentation e.g. Scope definition, plan,
risk registers, action logs and reports, using agreed standards and tooling
Proactively
chase progress against project plans and actions
Support
effective risk and issue management within specific programmes and projects
Produce
Project updates and reports on specific programmes and projects, and ensure
effective communication with all stakeholders
Be
responsible for the Organisation and development of monthly transformation
reports including reminders, preparation and review
Organise and develop the Quest PMO module and associated
transformation activities, such as monthly reporting. Ensuring accuracy of all
programme and project data, smooth running of governance processes, progress
and proposals review and activity status
Maintain
and develop Project management policies, procedures and best practice templates
Facilitate Transformation, programme and project meetings including
producing agendas and presentations, managing distributions, attendance,
coordinating appointments and documenting summary outputs, actions and
decision. Raising any concerns and risks to appropriate parties
Work
with the Communications team to draft Project updates for internal and external
comms
Support
business development and tenders, as requested by the Commercial team
Use
analytical skills and judgement to assess opportunities and potential
solutions, and make recommendations
Undertake
any other duties in line with the role, as directed by the Programme team
All roles within East Coast Community
Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Use
Project Management skills to support planning, organising and delivering
Projects
Support
development of programme and project documentation e.g. Scope definition, plan,
risk registers, action logs and reports, using agreed standards and tooling
Proactively
chase progress against project plans and actions
Support
effective risk and issue management within specific programmes and projects
Produce
Project updates and reports on specific programmes and projects, and ensure
effective communication with all stakeholders
Be
responsible for the Organisation and development of monthly transformation
reports including reminders, preparation and review
Organise and develop the Quest PMO module and associated
transformation activities, such as monthly reporting. Ensuring accuracy of all
programme and project data, smooth running of governance processes, progress
and proposals review and activity status
Maintain
and develop Project management policies, procedures and best practice templates
Facilitate Transformation, programme and project meetings including
producing agendas and presentations, managing distributions, attendance,
coordinating appointments and documenting summary outputs, actions and
decision. Raising any concerns and risks to appropriate parties
Work
with the Communications team to draft Project updates for internal and external
comms
Support
business development and tenders, as requested by the Commercial team
Use
analytical skills and judgement to assess opportunities and potential
solutions, and make recommendations
Undertake
any other duties in line with the role, as directed by the Programme team
All roles within East Coast Community
Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Personal Attributes
Essential
- Good interpersonal skills which build long-term relationships with all stakeholders
- Good written communications skills
- Ability to work under pressure to agreed timescales in a busy environment
- Confident in dealing with people at different levels across the organisation
- Ability to organise own workload effectively and efficiently
- Able to work collaboratively as part of a team
- Enthusiasm and passion for making a difference and for change/improvement
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Experience
Essential
- Experience of delivering tasks to quality, time and budget requirements
- Experience of creating Project related documentation
- Experience of working with stakeholders at different levels of the organisation
Desirable
- Experience of managing successful change
Skills and Knowledge
Essential
- Basic understanding of project management methodologies and tools
- MS Teams
- MS Office Word, Powerpoint, Excel
- Outlook
Desirable
- MS Whiteboard
- MS Project
- Willingness to undertake training such as Project Management Qualifications
Qualifications
Essential
- Educated to NVQ level 3, or equivalent level of work experience and knowledge
Desirable
- Recognised Project Management qualification e.g. Prince2 Foundation, certified Scrum Master
- Evidence of continuous professional development
Person Specification
Personal Attributes
Essential
- Good interpersonal skills which build long-term relationships with all stakeholders
- Good written communications skills
- Ability to work under pressure to agreed timescales in a busy environment
- Confident in dealing with people at different levels across the organisation
- Ability to organise own workload effectively and efficiently
- Able to work collaboratively as part of a team
- Enthusiasm and passion for making a difference and for change/improvement
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Experience
Essential
- Experience of delivering tasks to quality, time and budget requirements
- Experience of creating Project related documentation
- Experience of working with stakeholders at different levels of the organisation
Desirable
- Experience of managing successful change
Skills and Knowledge
Essential
- Basic understanding of project management methodologies and tools
- MS Teams
- MS Office Word, Powerpoint, Excel
- Outlook
Desirable
- MS Whiteboard
- MS Project
- Willingness to undertake training such as Project Management Qualifications
Qualifications
Essential
- Educated to NVQ level 3, or equivalent level of work experience and knowledge
Desirable
- Recognised Project Management qualification e.g. Prince2 Foundation, certified Scrum Master
- Evidence of continuous professional development
