East Coast Community Healthcare CIC

Lead Nurse

Information:

This job is now closed

Job summary

Welcome to Gorleston Primary Care Home (PCH) team! Are you a dynamic leader looking to develop innovative ways of working in community health?

We are seeking a Registered Nurse (Adult) with experience of working in a community clinical role at a supervisory/ management level. Specialist Practitioner District Nursing Qualification is desirable.

This post is responsible for the professional nursing leadership within the PCH, and leadership for the Out of Hours nursing service, ensuring a high standard of nursing care is maintained, with specific responsibility for the oversight and professional relationship with care homes in the area. The successful candidate will work in close collaboration with the other PCH Nurse leads on service wide nursing developments, and with other Gorleston PCH Leadership roles to ensure the safe delivery of the service.

The PCH is a multidisciplinary team delivering health care to people in the coastal town of Gorleston. The combined skills of the team mean they are able to respond to the changing needs of patients and support where appropriate to remain at home. You will become an active member within this team of clinicians.

The PCH team provides community services 7 days per week 07:00- 20:30 hours

The core shift is 08:30- 16:30. Weekend and bank holiday working on a rotational basis as part of the Band 7 leadership role. The post is offered up to 37.5 hours per week. We are able to support flexible working arrangements.

Main duties of the job

As core member of the PCH leadership team ensure effective staff coordination, case management and service development to deliver high quality nursing care to patients on the planned and unplanned caseload.

Develop and maintain clinical skills in line with the roles competency matrix and specific professional registration.

Provide clinical leadership, operational management, and professional support to registered nurses, Registered Nurse Associates, Assistant Practitioners, and Health Care Assistants within the PCH.

Lead and provide oversight of PCH relationship and support to residential care homes.

Provide nursing support and advice to other members of the PCH team on the care of the deteriorating patient.

Work in partnership with other senior members of primary care home to ensure effective delivery of planned and unplanned services through multidisciplinary team working.

Provide clinical leadership, operational management, and professional support to other members of the multidisciplinary team within the PCH.

Provide leadership and management to the Out of Hours Nursing Service.

To engage with recruitment and retention of staff, skill mix and team development.

Participate in the PCH Band 7 7-day leadership

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website at www.ecch.org. We are a social enterprise and staff owned Organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

Gorleston Primary Care Home is a multidisciplinary clinical team of health and social care professionals working in partnership with Primary Care, Social Services, social care providers, other specialist community health teams and voluntary sector providers to ensure patients are able to remain in their own homes whenever possible.

Details

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9849-101-23

Job locations

Shrublands Health Centre

Magdalen Way

Gorleston

Great Yarmouth

Norfolk

NR31 7BP


Job description

Job responsibilities

We Listen, We Learn, We Lead

  • Contribute to, support and promote ECCHs, strategic direction, values and culture in relation to specialist services.
  • Act as a resource for health care professionals on all matters relating to community nursing.

  • Understand and support the achievement of ECCH business plan objectives and performance targets, and initiate and participate in screening and needs assessment as required.
  • Identify the potential for service developments, risk and deficits and inform line manager making recommendations based on specialist knowledge.
  • Provide leadership and management of primary care home nursing teams.
  • Organise the allocation of line managers and appraisers for nurses working within primary care home.
  • Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across your designated area of responsibility and the wider community.
  • To provide clinical leadership within the Community Care Team/s and the wider integrated Community Care teams including Primary, Social Care, and all other provider organisations to provide high standards of care to patients and where appropriate avoiding unnecessary admission to secondary care.
  • Manage proactively; individual and service performance, highlighting to senior managers areas of significant non-compliance.
  • To be a key driver for establishing integrated care teams both practically and behaviourally.
  • Assist with the implementation of pathways and guidelines to support health care professionals in establishing patient on evidence-based therapies.
  • Develop systems to monitor, evaluate and audit service quality in order to meet nationally and locally set targets and develop reporting mechanisms.
  • Effectively communicate at all levels of the organisation, with a variety of health professionals, users and carers, to provide the best health outcomes.
  • Maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions or pressure.
  • Identify potential service developments, risks and deficits and discuss with line manager, making recommendations based on expert knowledge to enhance the capacity and quality of community care.
  • Monitor and maintain standards / provide benchmarking data to allow comparison with other healthcare providers.
  • Participate in teaching and clinical supervision with nursing teams and other provider staff as required.
  • Critically evaluate research findings, national guidelines and implement changes in clinical practice as appropriate.
  • Be responsible for participating and maintaining a learning environment and maximise opportunities for education and development in the clinical area to enhance individual development and performance in the delivery of high standards of care.

My Accountability, My Responsibility

  • Take responsibility for your own personal and professional development; maintain competence, knowledge and skills commensurate with role.

  • Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure that all aspects of professional behaviour as required within Nursing and Midwifery Council Code are followed at all times.
  • Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and the Nursing and Midwifery Council standards for record keeping.
  • Assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.
  • Be responsible for understanding, following and implementing ECCH policies and procedures, and influencing working practices to support this accordingly.
  • Contribute to the clinical governance agenda through participation in clinical risk assessment and management, clinical audit.
  • Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.
  • Ensure a high standard of record keeping is achieved in line with ECCH and professional standards.
  • Take responsibility to ensure compliancy with Health and Safety Policy, Fire and Environmental Waste Regulations.

Respect Our Resources: People, Time and Money

  • Take responsibility for the cost effective management and use expensive and highly complex equipment, provide recommendations for effective use of resources and contribute to the effective delivery of cost improvement planning.
  • Analyse, interpret compare and contrast complex information, service requirements and options ensuring the effective approaches to service delivery and team working.
  • Contribute to the ongoing review of the wound care formulary and guidelines.
  • Evaluate the impact of training programmes, for nurses, to ensure that they provide the necessary knowledge and skills to deliver safe and effective clinical practice.

Work Together, Achieve Together

  • Establish local networks in partnership with other health and social professionals/agencies and national links with other generalists in order to develop protocols according to national and local guidelines for the safe and effective provision of community nursing services.
  • Work with partners in nursing and residential care to improve the health outcomes of the residents and so prevent unnecessary hospital admissions or extended in- patient care episodes.
  • Provide professional expertise and clinical leadership, acting as a resource to other professionals within and outside your own organisation, regarding clinical issues to ensure continuous service provision and inter-professional working.
  • Work with ECCH Colleagues, and other partner agencies and stakeholders including the acute trust to contribute to the development and delivery of new innovative models of service delivery, ensuring a leading edge approach to service development in-line with evidence based practice.

  • Work with the clinical services coordinator and education and training department to assess the clinical training needs of community nurses.
  • Contribute to the coordination of caseloads in partnership with nursing team leaders to ensure the provision of a high quality care to individuals and their families or carers.,
  • Work with other provider services to develop, implement and monitor healthcare governance to ensure the safety of patients, quality healthcare, continuous improvement and learning.
  • All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

  • Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
  • Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together

Job description

Job responsibilities

We Listen, We Learn, We Lead

  • Contribute to, support and promote ECCHs, strategic direction, values and culture in relation to specialist services.
  • Act as a resource for health care professionals on all matters relating to community nursing.

  • Understand and support the achievement of ECCH business plan objectives and performance targets, and initiate and participate in screening and needs assessment as required.
  • Identify the potential for service developments, risk and deficits and inform line manager making recommendations based on specialist knowledge.
  • Provide leadership and management of primary care home nursing teams.
  • Organise the allocation of line managers and appraisers for nurses working within primary care home.
  • Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across your designated area of responsibility and the wider community.
  • To provide clinical leadership within the Community Care Team/s and the wider integrated Community Care teams including Primary, Social Care, and all other provider organisations to provide high standards of care to patients and where appropriate avoiding unnecessary admission to secondary care.
  • Manage proactively; individual and service performance, highlighting to senior managers areas of significant non-compliance.
  • To be a key driver for establishing integrated care teams both practically and behaviourally.
  • Assist with the implementation of pathways and guidelines to support health care professionals in establishing patient on evidence-based therapies.
  • Develop systems to monitor, evaluate and audit service quality in order to meet nationally and locally set targets and develop reporting mechanisms.
  • Effectively communicate at all levels of the organisation, with a variety of health professionals, users and carers, to provide the best health outcomes.
  • Maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions or pressure.
  • Identify potential service developments, risks and deficits and discuss with line manager, making recommendations based on expert knowledge to enhance the capacity and quality of community care.
  • Monitor and maintain standards / provide benchmarking data to allow comparison with other healthcare providers.
  • Participate in teaching and clinical supervision with nursing teams and other provider staff as required.
  • Critically evaluate research findings, national guidelines and implement changes in clinical practice as appropriate.
  • Be responsible for participating and maintaining a learning environment and maximise opportunities for education and development in the clinical area to enhance individual development and performance in the delivery of high standards of care.

My Accountability, My Responsibility

  • Take responsibility for your own personal and professional development; maintain competence, knowledge and skills commensurate with role.

  • Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure that all aspects of professional behaviour as required within Nursing and Midwifery Council Code are followed at all times.
  • Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and the Nursing and Midwifery Council standards for record keeping.
  • Assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.
  • Be responsible for understanding, following and implementing ECCH policies and procedures, and influencing working practices to support this accordingly.
  • Contribute to the clinical governance agenda through participation in clinical risk assessment and management, clinical audit.
  • Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.
  • Ensure a high standard of record keeping is achieved in line with ECCH and professional standards.
  • Take responsibility to ensure compliancy with Health and Safety Policy, Fire and Environmental Waste Regulations.

Respect Our Resources: People, Time and Money

  • Take responsibility for the cost effective management and use expensive and highly complex equipment, provide recommendations for effective use of resources and contribute to the effective delivery of cost improvement planning.
  • Analyse, interpret compare and contrast complex information, service requirements and options ensuring the effective approaches to service delivery and team working.
  • Contribute to the ongoing review of the wound care formulary and guidelines.
  • Evaluate the impact of training programmes, for nurses, to ensure that they provide the necessary knowledge and skills to deliver safe and effective clinical practice.

Work Together, Achieve Together

  • Establish local networks in partnership with other health and social professionals/agencies and national links with other generalists in order to develop protocols according to national and local guidelines for the safe and effective provision of community nursing services.
  • Work with partners in nursing and residential care to improve the health outcomes of the residents and so prevent unnecessary hospital admissions or extended in- patient care episodes.
  • Provide professional expertise and clinical leadership, acting as a resource to other professionals within and outside your own organisation, regarding clinical issues to ensure continuous service provision and inter-professional working.
  • Work with ECCH Colleagues, and other partner agencies and stakeholders including the acute trust to contribute to the development and delivery of new innovative models of service delivery, ensuring a leading edge approach to service development in-line with evidence based practice.

  • Work with the clinical services coordinator and education and training department to assess the clinical training needs of community nurses.
  • Contribute to the coordination of caseloads in partnership with nursing team leaders to ensure the provision of a high quality care to individuals and their families or carers.,
  • Work with other provider services to develop, implement and monitor healthcare governance to ensure the safety of patients, quality healthcare, continuous improvement and learning.
  • All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

  • Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
  • Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together

Person Specification

Qualifications

Essential

  • Professional registration with Nursing and Midwifery Council (NMC) Registered nurse Level 1 (Adult)
  • BSc Nursing Practice or equivalent
  • Leadership / management qualification or willing to undertake

Desirable

  • Masters level study or working towards a masters level qualification.
  • Specialist Practitioner Qualification- District Nursing or Community Practitioner pathway
  • Health Coaching Programme
  • Advanced communication skills

Skills and Knowledge

Essential

  • Competent IT skills ability to use electronic diary and electronic clinical record systems and MS Office software
  • Proven ability to problem solve
  • Evidenced high standards of leadership and people management skills
  • Evidenced experience of negotiating and influencing skills
  • Excellent interpersonal skills including communication with different stakeholders
  • Effective organisation and time management skills
  • Ability to travel throughout the locality in accordance with role requirements.
  • Knowledge of relevant health policy

Desirable

  • Report writing skills

Personal Attributes

Essential

  • Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • Commitment to lifelong learning
  • Flexible team orientated approach to work
  • Willingness and ability to work across different sites
  • The ability to travel across the community
  • Passion and enthusiasm to deliver person centred care
  • Self-motivated and solution focused

Experience

Essential

  • Evidenced and relevant experience of working in a community clinical role at a management / supervisory level
  • Experience of clinical audit
  • Experience of multidisciplinary teamwork

Desirable

  • Experience of working within primary care
  • Experience of successful change management
  • Experience of facilitating clinical supervision
  • Experience of complaint investigation
  • Experience of incident investigation
Person Specification

Qualifications

Essential

  • Professional registration with Nursing and Midwifery Council (NMC) Registered nurse Level 1 (Adult)
  • BSc Nursing Practice or equivalent
  • Leadership / management qualification or willing to undertake

Desirable

  • Masters level study or working towards a masters level qualification.
  • Specialist Practitioner Qualification- District Nursing or Community Practitioner pathway
  • Health Coaching Programme
  • Advanced communication skills

Skills and Knowledge

Essential

  • Competent IT skills ability to use electronic diary and electronic clinical record systems and MS Office software
  • Proven ability to problem solve
  • Evidenced high standards of leadership and people management skills
  • Evidenced experience of negotiating and influencing skills
  • Excellent interpersonal skills including communication with different stakeholders
  • Effective organisation and time management skills
  • Ability to travel throughout the locality in accordance with role requirements.
  • Knowledge of relevant health policy

Desirable

  • Report writing skills

Personal Attributes

Essential

  • Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • Commitment to lifelong learning
  • Flexible team orientated approach to work
  • Willingness and ability to work across different sites
  • The ability to travel across the community
  • Passion and enthusiasm to deliver person centred care
  • Self-motivated and solution focused

Experience

Essential

  • Evidenced and relevant experience of working in a community clinical role at a management / supervisory level
  • Experience of clinical audit
  • Experience of multidisciplinary teamwork

Desirable

  • Experience of working within primary care
  • Experience of successful change management
  • Experience of facilitating clinical supervision
  • Experience of complaint investigation
  • Experience of incident investigation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Shrublands Health Centre

Magdalen Way

Gorleston

Great Yarmouth

Norfolk

NR31 7BP


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer details

Employer name

East Coast Community Healthcare CIC

Address

Shrublands Health Centre

Magdalen Way

Gorleston

Great Yarmouth

Norfolk

NR31 7BP


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager Primary Care Homes

Nicola Macnamee

Nicola.macnamee@ecchcic.nhs.uk

07980716940

Details

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9849-101-23

Job locations

Shrublands Health Centre

Magdalen Way

Gorleston

Great Yarmouth

Norfolk

NR31 7BP


Supporting documents

Privacy notice

East Coast Community Healthcare CIC's privacy notice (opens in a new tab)