East Coast Community Healthcare CIC

Therapy Lead

Information:

This job is now closed

Job summary

Are you a proactive and dedicated Occupational Therapist or Physiotherapist open to new ideas and committed to delivering high quality patient care ?

Do you relish the challenge of being part of a group of clinicians leading a multi professional community team?

We have an exciting opportunity to work as a Therapy Lead in a Primary Care Home delivering care at home to patients in Lowestoft whilst providing leadership to an integrated multi disciplinary team. The post holder will oversee the therapy elements of the PCH including holding a clinical case load as well being a core member of the leadership team.

The Primary Care Home (PCH) is a multidisciplinary team working closely with GP's and other community partners to provide an excellent standard of person centered care to adults in their own homes or residential care, using a health coaching approach to support patients to self-manage whenever possible.

East Coast Community Healthcare is committed to the development of integrated multi professional working to meet the changing health needs of the local population. Knowledge of local and national initiatives and evidence of lifelong learning and personal development are essential.

Please contact Locality Lead Kirsti Williams- 07825024122 if you have any questions or would like to arrange a visit.

Please contact Ange Ruddy-07920 870928 if you would like more information or a tour of the PCH.

Main duties of the job

As core member of the PCH leadership team you will-

-ensure effective staff coordination, case management and service development to deliver high quality therapy care to patients on the planned and unplanned caseload.

-develop and maintain clinical skills in line with the roles competency matrix and specific professional registration.

-provide clinical leadership, operational management, and professional support to therapists and therapy assistant practitioners within the PCH.

-lead on admission prevention by providing independent specialist therapy input and clinical advice to patients, staff, and carers.

-participate in rapid assessment for patients in their own home with a variety of acute, chronic, and age-related conditions.

-provide therapy support and advice to other members of the PCH team on the care of the deteriorating patient.

-work in partnership with other senior members of primary care home to ensure effective delivery of planned and unplanned services through multidisciplinary team working.

-provide clinical leadership, operational management, and professional support to other members of the multidisciplinary team within the PCH.

-to engage with recruitment and retention of staff, skill mix and team development.

-participate in the PCH Band 7 7-day leadership and virtual room rotas

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9849-093-24A

Job locations

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE


Job description

Job responsibilities

We Listen, We Learn, We Lead

Contribute to, support and promote ECCHs, strategic direction, values and culture in relation to proactive and reactive services

Discuss all treatment options with sensitivity, knowledge and expertise and to act as a patient advocate when appropriate and respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.

Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across the designated area of responsibility and the wider community

Offer a supportive service to patients and their carers from diagnosis through all stages of the disease process, in conjunction with other healthcare professional using a range of communication skills to manage care and information empathetically.

Understand and support the achievement of ECCH business plan objectives and performance targets, and initiate and participate in screening and needs assessment as required.

Identify the potential for service developments, risk and deficits and inform line manager making recommendations based on specialist knowledge.

Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across your designated area of responsibility and the wider community.

To provide clinical leadership within the Primary Care Home Teams and the wider integrated Community Care teams including Primary, Social Care, and all other provider organisations to provide high standards of care to patients and where appropriate avoiding unnecessary admission to secondary care or care settings.

To be a key driver for establishing Integrated Therapies both practically and behaviourally.

Assist with the implementation of pathways and guidelines to develop and deliver new innovative models for service delivery, ensuring a leading-edge approach to service development in-line with evidence based practice, national guidance at a local level.

Develop systems to monitor, evaluate and audit service quality mechanisms to meet nationally and local targets.

Maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions or pressure.

Monitor and maintain standards or provide benchmarking data to allow comparison with other healthcare providers and identifying ongoing workforce development needs.

Participate in teaching and clinical supervision within Therapy services and other provider staff as required

Critically evaluate research findings, national guidelines and implement changes in clinical practice as appropriate.

Be responsible for participating and maintaining a learning environment and maximise opportunities for education and development in the clinical area to enhance individual development and performance in the delivery of high standards of care.

My Accountability, My Responsibility

To apply specialist skills and knowledge to manage a caseload of complex cases using evidence based patient centred principles to assess, plan implement and evaluate interventions in order to establish professional competence to practice as a senior Occupational Therapist.

Take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with role.

Using a standardised approach but with a high degree of professional autonomy and accountability, work across Health, Social Care, Voluntary and other health providers and agencies, to identify a defined group of patients with complex needs to provide a single plan of care co-produced with the patient

Using advanced clinical practice skills assess the physical and psychosocial needs of a defined client group.

  • Critically analyse complex clinical data and information to inform diagnosis and, where appropriate, order investigations and or instigate therapeutic treatments to inform clinical decision making and improve health outcomes.

Provide individualised care plans for a complex patient caseload and ensuring that any delegated workload is completed by staff with the appropriate competencies.

Analyse complex patient situations and needs, either as part of a complex caseload or to provide advice and support to others within the Primary Care Home.

Use assessment tools and skills that will ensure an appropriate level of therapeutic intervention so that patients who present with highly complex needs are timely referred to the appropriate specialist services or interventions.

Be accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure that all aspects of professional behaviour as required within the Code of Ethics and Professional Conduct for Occupational Therapists - Royal College of Occupational Therapist and Standards of Proficiency for Occupational Therapists, Health and Care and Professions Council, HCPC are followed at all times.

Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and the Royal College of Occupational Therapy Standards for record keeping.

Assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.

Be responsible for understanding, following and implementing ECCH policies and procedures, and influencing working practices to support this accordingly.

Contribute to the clinical governance agenda through participation in clinical risk assessment and management, clinical audit.

Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.

Take responsibility to ensure compliancy with Health and Safety Policy, Fire and Environmental Waste Regulations.

Respect Our Resources: People, Time and Money

Take responsibility for the cost-effective management and use of expensive and highly complex equipment, provide recommendations for effective use of resources and contribute to the effective delivery of cost improvement planning.

Analyse, interpret, compare and contrast complex information, service requirements and options, ensuring the effective approaches to service delivery and team working.

Contribute to the ongoing review of the wound care formulary and guidelines.

Evaluate the impact of training programmes designed for patient and carers, to ensure that they provide the necessary knowledge and skills to gain independence, safely manage changing circumstances and plan for unavoidable progression of conditions.

Contribute to the on-going review of equipment provision and guidance, acting as an authoriser for equipment provision within the primary care network and wider system applying specialist skills and knowledge for appropriate equipment ordering, provision and prescription.

Work Together, Achieve Together

To work with patients to identify patient goals embedding the health coaching approach to patient care.

Using advanced generalist clinical skills to evaluate the delivery of care, identifying subtle changing health care needs. Being able to completely discuss treatment options with other generalists and specialists.

To be an integral member of the primary care home team, working with a shared vision and developing caseloads in partnership with each other to deliver both proactive and reactive care.

Demonstrate responsibility and accountability for the clinical caseload and co-ordinate care across the whole patient pathway within ECCH. This included ensuring a robust relationship and constant interface with health and social care services across the geographical footprint.

Working with partners in Primary and Social care to develop a model of care which identifies self-management and a health coaching ethos.

Negotiate and agree with the patient carers and other healthcare professionals, individual roles and responsibilities with actions to be taken and outcomes to be achieved, referring on to other services or professionals as appropriate.

Work in partnership with the patients to empower them to make informed choices about their healthcare and support choices.

Establish local networks in partnership with other health and social professionals agencies and national links to develop protocols according to national and local guidelines for the safe and effective provision of Occupational Therapy.

Work with partners within care settings to provide proactive and reactive care to improve the health outcomes of the residents.

Provide professional expertise and clinical leadership, acting as a resource to other professionals within and outside your own organisation, regarding clinical issues to ensure continuous service provision and inter-professional working.

Work with ECCH Colleagues, and other partner agencies and stakeholders including the acute trust to contribute to the development and delivery of new innovative models of service delivery, ensuring a leading-edge approach to service development in-line with evidence based practice.

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, WeLearn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Job description

Job responsibilities

We Listen, We Learn, We Lead

Contribute to, support and promote ECCHs, strategic direction, values and culture in relation to proactive and reactive services

Discuss all treatment options with sensitivity, knowledge and expertise and to act as a patient advocate when appropriate and respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.

Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across the designated area of responsibility and the wider community

Offer a supportive service to patients and their carers from diagnosis through all stages of the disease process, in conjunction with other healthcare professional using a range of communication skills to manage care and information empathetically.

Understand and support the achievement of ECCH business plan objectives and performance targets, and initiate and participate in screening and needs assessment as required.

Identify the potential for service developments, risk and deficits and inform line manager making recommendations based on specialist knowledge.

Plan and organise a range of complex activities in a wide range of settings to ensure best practice is delivered across your designated area of responsibility and the wider community.

To provide clinical leadership within the Primary Care Home Teams and the wider integrated Community Care teams including Primary, Social Care, and all other provider organisations to provide high standards of care to patients and where appropriate avoiding unnecessary admission to secondary care or care settings.

To be a key driver for establishing Integrated Therapies both practically and behaviourally.

Assist with the implementation of pathways and guidelines to develop and deliver new innovative models for service delivery, ensuring a leading-edge approach to service development in-line with evidence based practice, national guidance at a local level.

Develop systems to monitor, evaluate and audit service quality mechanisms to meet nationally and local targets.

Maintain a high level of performance and be goal and outcome focussed when faced with opposition or when working under conditions or pressure.

Monitor and maintain standards or provide benchmarking data to allow comparison with other healthcare providers and identifying ongoing workforce development needs.

Participate in teaching and clinical supervision within Therapy services and other provider staff as required

Critically evaluate research findings, national guidelines and implement changes in clinical practice as appropriate.

Be responsible for participating and maintaining a learning environment and maximise opportunities for education and development in the clinical area to enhance individual development and performance in the delivery of high standards of care.

My Accountability, My Responsibility

To apply specialist skills and knowledge to manage a caseload of complex cases using evidence based patient centred principles to assess, plan implement and evaluate interventions in order to establish professional competence to practice as a senior Occupational Therapist.

Take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with role.

Using a standardised approach but with a high degree of professional autonomy and accountability, work across Health, Social Care, Voluntary and other health providers and agencies, to identify a defined group of patients with complex needs to provide a single plan of care co-produced with the patient

Using advanced clinical practice skills assess the physical and psychosocial needs of a defined client group.

  • Critically analyse complex clinical data and information to inform diagnosis and, where appropriate, order investigations and or instigate therapeutic treatments to inform clinical decision making and improve health outcomes.

Provide individualised care plans for a complex patient caseload and ensuring that any delegated workload is completed by staff with the appropriate competencies.

Analyse complex patient situations and needs, either as part of a complex caseload or to provide advice and support to others within the Primary Care Home.

Use assessment tools and skills that will ensure an appropriate level of therapeutic intervention so that patients who present with highly complex needs are timely referred to the appropriate specialist services or interventions.

Be accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure that all aspects of professional behaviour as required within the Code of Ethics and Professional Conduct for Occupational Therapists - Royal College of Occupational Therapist and Standards of Proficiency for Occupational Therapists, Health and Care and Professions Council, HCPC are followed at all times.

Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and the Royal College of Occupational Therapy Standards for record keeping.

Assist with the investigations of complaints, participate in the risk management process, critical incident reporting, evaluation, dissemination and change in practice.

Be responsible for understanding, following and implementing ECCH policies and procedures, and influencing working practices to support this accordingly.

Contribute to the clinical governance agenda through participation in clinical risk assessment and management, clinical audit.

Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.

Take responsibility to ensure compliancy with Health and Safety Policy, Fire and Environmental Waste Regulations.

Respect Our Resources: People, Time and Money

Take responsibility for the cost-effective management and use of expensive and highly complex equipment, provide recommendations for effective use of resources and contribute to the effective delivery of cost improvement planning.

Analyse, interpret, compare and contrast complex information, service requirements and options, ensuring the effective approaches to service delivery and team working.

Contribute to the ongoing review of the wound care formulary and guidelines.

Evaluate the impact of training programmes designed for patient and carers, to ensure that they provide the necessary knowledge and skills to gain independence, safely manage changing circumstances and plan for unavoidable progression of conditions.

Contribute to the on-going review of equipment provision and guidance, acting as an authoriser for equipment provision within the primary care network and wider system applying specialist skills and knowledge for appropriate equipment ordering, provision and prescription.

Work Together, Achieve Together

To work with patients to identify patient goals embedding the health coaching approach to patient care.

Using advanced generalist clinical skills to evaluate the delivery of care, identifying subtle changing health care needs. Being able to completely discuss treatment options with other generalists and specialists.

To be an integral member of the primary care home team, working with a shared vision and developing caseloads in partnership with each other to deliver both proactive and reactive care.

Demonstrate responsibility and accountability for the clinical caseload and co-ordinate care across the whole patient pathway within ECCH. This included ensuring a robust relationship and constant interface with health and social care services across the geographical footprint.

Working with partners in Primary and Social care to develop a model of care which identifies self-management and a health coaching ethos.

Negotiate and agree with the patient carers and other healthcare professionals, individual roles and responsibilities with actions to be taken and outcomes to be achieved, referring on to other services or professionals as appropriate.

Work in partnership with the patients to empower them to make informed choices about their healthcare and support choices.

Establish local networks in partnership with other health and social professionals agencies and national links to develop protocols according to national and local guidelines for the safe and effective provision of Occupational Therapy.

Work with partners within care settings to provide proactive and reactive care to improve the health outcomes of the residents.

Provide professional expertise and clinical leadership, acting as a resource to other professionals within and outside your own organisation, regarding clinical issues to ensure continuous service provision and inter-professional working.

Work with ECCH Colleagues, and other partner agencies and stakeholders including the acute trust to contribute to the development and delivery of new innovative models of service delivery, ensuring a leading-edge approach to service development in-line with evidence based practice.

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, WeLearn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

  • Degree or Equivalent in Occupational Therapy / Physiotherapy
  • Leadership / Management qualifications or willing to undertake
  • Evidence of post registration study at Masters Level or willing to undertake
  • Registration with the Health Care and Professions Council (HCPC)

Desirable

  • Advanced communication skills
  • Health Coaching Programme
  • Fieldwork Educators course (APPLE)

Personal Attributes

Essential

  • Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • Willingness and ability to work across different sites and travel to alternative sites and across the community as required
  • Flexible team orientated approach to work
  • Passion and enthusiasm to deliver person centred care Self-motivated and solution focused
  • Commitment to lifelong learning

Experience

Essential

  • Experience of working at Band 6 or equivalent
  • Experience of case management
  • Experience of working within the community
  • Experience of clinical audit
  • Experience of partnership working with other agencies e.g.
  • Social care, voluntary sector or acute
  • Experience of team Leadership
  • Experience of facilitating clinical supervision
  • Evidence of on-going CPD activities (HCPC evidence)

Desirable

  • Experience of complaint investigation
  • Project management experience
  • Experience of audit
  • Experience of successful change management

Skills and Knowledge

Essential

  • Competent IT skills ability to use electronic diary and electronic clinical record systems and MS Office software
  • Proven ability to problem solve
  • Extensive clinical skills
  • Evidenced experience of negotiating and influencing skills
  • Excellent interpersonal skills, including communication with different stakeholders
  • Advanced communication skills
  • Evidence of assessment and patient management skills

Desirable

  • Extensive knowledge of equipment
  • Involvement within specialist sections within RCOT
Person Specification

Qualifications

Essential

  • Degree or Equivalent in Occupational Therapy / Physiotherapy
  • Leadership / Management qualifications or willing to undertake
  • Evidence of post registration study at Masters Level or willing to undertake
  • Registration with the Health Care and Professions Council (HCPC)

Desirable

  • Advanced communication skills
  • Health Coaching Programme
  • Fieldwork Educators course (APPLE)

Personal Attributes

Essential

  • Ability to embrace our Culture, Values and Signature Behaviours:
  • (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
  • Willingness and ability to work across different sites and travel to alternative sites and across the community as required
  • Flexible team orientated approach to work
  • Passion and enthusiasm to deliver person centred care Self-motivated and solution focused
  • Commitment to lifelong learning

Experience

Essential

  • Experience of working at Band 6 or equivalent
  • Experience of case management
  • Experience of working within the community
  • Experience of clinical audit
  • Experience of partnership working with other agencies e.g.
  • Social care, voluntary sector or acute
  • Experience of team Leadership
  • Experience of facilitating clinical supervision
  • Evidence of on-going CPD activities (HCPC evidence)

Desirable

  • Experience of complaint investigation
  • Project management experience
  • Experience of audit
  • Experience of successful change management

Skills and Knowledge

Essential

  • Competent IT skills ability to use electronic diary and electronic clinical record systems and MS Office software
  • Proven ability to problem solve
  • Extensive clinical skills
  • Evidenced experience of negotiating and influencing skills
  • Excellent interpersonal skills, including communication with different stakeholders
  • Advanced communication skills
  • Evidence of assessment and patient management skills

Desirable

  • Extensive knowledge of equipment
  • Involvement within specialist sections within RCOT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE


Employer's website

https://www.ecch.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Lead

Kirsti Williams

kirsti.williams@ecchcic.nhs.uk

07825024122

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9849-093-24A

Job locations

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE


Supporting documents

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