Job summary
Come and join our team in this exciting new role. The Advanced Clinical Practitioner role is an autonomous practitioner supporting the extension of the Urgent Community Response in Great Yarmouth and Waveney. This is a role requiring an innovative and tenacious clinician, with a proven track record or recognised potential for embracing and leading change. If you are that person and relish the opportunity for career development, we want to hear from you!
The role will be a part of our Primary Care Home teams (integrated nursing and therapy). You will join the clinical leadership team alongside the Lead Nurse, Integrated Care Lead, Therapy Lead and Matron who work in partnership with primary, social and acute care with the aim to build a healthier community in Great Yarmouth and Waveney by supporting people to be cared for at home for as long as possible.
Applications welcomed from clinicians new to Community working; support to transition to community care will be provided.
Please note this post could be considered for a Band 7 development post.
Following
the announcement of a 3.6% Agenda for Change pay award, this role will be
eligible for a salary increase effective in August 2025 pay. Details of the new
pay structure can be found on the NHS Employers website.
Main duties of the job
You may be required to consult, assess, and treat patients who are referred with undifferentiated, unpredictable, varied and complex needs, ensuring holistic assessment, prompt treatment and crisis care planning is undertaken to directly prevent unnecessary acute hospital admission. The advanced clinical level of this role will require you to be able to undertake advanced level comprehensive assessment including history taking, physical examination of the patient and a robust systems review.
You should be able to assess and manage frailty and complex chronic disease, identify deterioration and implement immediate strategies to reduce the risk of acute admission. You will need to be able to recognise the early symptoms of disease exacerbation, acute illness and injuries, based on an understanding of chronic diseases, the disease process, current evidence and practice standards.
The ACP will act as an autonomous, accountable practitioner working on their own initiative and in collaboration with nursing, medical and allied health professionals to assess individual patient needs, initiate investigations, determine a differential diagnosis and initiate appropriate holistic evidence based treatment and care. The ACP will be capable of making initial and follow up assessments of patients both in stable and unstable phases of their disease. They will use diagnostic skills including full history, appropriate clinical examination and required.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
The Primary Care Home (PCH) is a multidisciplinary team working closely with GP's and other community partners to provide an excellent standard of person centered care to adults in their own homes, or residential care settings, supporting patients to self manage whenever possible. The service uses SystmOne as a clinical IT system to support mobile working.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Job description
Job responsibilities
-
Work autonomously as an advanced practitioner
within the specialty, managing a caseload of patients delivering individualised
direct patient care.
-
Direct responsibility for assessment,
examination, investigation, and diagnosis of patients within their area of
work.
-
The ACP will be responsible for the provision of
effective, efficient and appropriate high quality care and act at all times in
accordance within the relevant professions Code of Conduct within their level
of competence and agreed protocols.
-
Appropriately treat patients, resulting in the
safe management and appropriate referral or discharge of patients with
undifferentiated and undiagnosed presentations.
-
Receive referrals via a variety of sources,
including engagement with East of England Ambulance Service to identify
patients suitable for management within community setting. Manage own caseload
and clinical priorities according to agreed protocols and working practices.
-
Undertake a variety of clinical skills and
provide treatment / advice as per speciality and scope of practice. Using
agreed protocols of clinical practice and professional guidelines. This service
may be provided within primary, community or home care settings.
-
Within scope of practice and clinical competence
request and / or undertake diagnostic procedures and clinical investigations
related to plans of care.
-
Utilise scope of practice to undertake
Non-Medical Prescribing role and provide advice on medicine management issues
associated with the patient specialty group. Work within ECCH policy for
Medicines Management.
-
Utilise advanced knowledge and skills relating
to the speciality to provide specialist advice to other members of the
multidisciplinary team based on patient assessment.
-
Provide a seamless, high quality service from
referral through to assessment, diagnosis, treatment and review, referring to
other specialists as required. Provide guidance to staff, patients and their
families and carers on pathway navigation.
-
Lead in the development and updating of referral
guidelines and policies for the service.
-
Use highly developed communication skills to
effectively communicate with colleagues, patients and their relatives / carers,
making reports and liaising as required with medical staff and other members of
the multidisciplinary team both verbally and in writing.
-
Use professional judgement to act as an advocate
for patients to ensure a patient focused approach to the delivery of care.
Support and enable patients and carers to make informed decisions relating to
their treatment and management. Escalate any concerns via the nursing /
professional structures as required.
-
Work towards safe and timely discharge and / or
transfer of care of patients from or between hospitals and services and
healthcare professionals, ensuring barriers to discharge / transfer are
identified and acted upon appropriately.
-
Report and raise concerns related to
Safeguarding, accessing advice and support as required. Be conversant with ECCH
policies for safeguarding including the assessment of mental capacity, and
consideration of Deprivation of Liberty Safeguards (DOLS) and the application
of the principles of Prevent (counter terrorism awareness).
-
Undertake training to develop further advanced
clinical practice roles required by the service to provide a high standard of
patient care.
-
Provide highly visible and accessible
professional leadership and demonstrate expert knowledge and standards of
clinical practice.
-
Promote team working, build rapport and
collaborative working practices with multidisciplinary team. Liaise with
inter-hospital departments and personnel across organisational and professional
groups. Ensuring effective communication and interpersonal skills with other
disciplines and organisations.
-
Lead and support the development of the role
according to changing patients needs, service requirements and evidence base
practice.
-
Utilise the highest level of interpersonal and
communication skills when dealing with complex, sensitive or emergency
situations, utilise persuasion, motivation and coaching to facilitate best
patient outcomes, supporting patients to overcome barriers to communication
where necessary.
-
Lead and actively participate in service/
departmental projects, quality initiatives and statutory accreditation
processes. This will include the setting and monitoring of clinical standards
of care.
-
Lead in the recruitment and selection of staff.
-
Act as an expert educational resource for
clinical staff, patients, and carers by providing formal and informal
education. Promote and develop a positive learning environment throughout the organisation.
-
Recognise the limits of own professional
practice and competence, undertake further training and academic qualifications
as required to maintain own specialist knowledge.
-
Participate and where required lead or assist in
research projects as required, disseminating and ensuring utilisation of
research results to change practice.
-
Participate and where required lead audit
projects as required by the specialty, involving collating, analysing and
reporting on results of the audit process.
-
Collate, analyse and present reports on varying
aspects of the speciality activity as required by directorate or divisional
team.
-
Support the maintenance of KPIs 2-hour response CQC
compliance and local and national clinical governance initiatives in close
collaboration with the directorate senior nursing, medical and management and
in collaboration with clinical governance teams.
-
Maintain improvements in patient safety by
supporting implementation of patient safety initiatives, prompt and appropriate
response to complaints resolution and escalation where appropriate
-
Participating in creating a healthy working
environment complying with risk assessment / management in relation to health care.
-
Contributing to the operational and financial
management of ECCH to achieve cost improvement plans. Actively participating in
the development of services to combine the achievement of high quality patient
care and effective resource allocation / utilisation.
- All roles within East Coast
Community Healthcare CIC (ECCH) require staff to demonstrate our Values and
Signature Behaviours in the care and service they provide to patients, service
users, stakeholders and colleagues. All members of staff should consider these
as an essential part of their job role.
- Our
Values outline the core behaviours that we can all achieve and are summarised
as an acronym within the word CARE.
These stand for: Compassion, Action, Respect and Everyone.
- Underpinning
our Values are our Signature Behaviours which highlight by taking the right
actions we continue to build a strong culture.
Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
-
Work autonomously as an advanced practitioner
within the specialty, managing a caseload of patients delivering individualised
direct patient care.
-
Direct responsibility for assessment,
examination, investigation, and diagnosis of patients within their area of
work.
-
The ACP will be responsible for the provision of
effective, efficient and appropriate high quality care and act at all times in
accordance within the relevant professions Code of Conduct within their level
of competence and agreed protocols.
-
Appropriately treat patients, resulting in the
safe management and appropriate referral or discharge of patients with
undifferentiated and undiagnosed presentations.
-
Receive referrals via a variety of sources,
including engagement with East of England Ambulance Service to identify
patients suitable for management within community setting. Manage own caseload
and clinical priorities according to agreed protocols and working practices.
-
Undertake a variety of clinical skills and
provide treatment / advice as per speciality and scope of practice. Using
agreed protocols of clinical practice and professional guidelines. This service
may be provided within primary, community or home care settings.
-
Within scope of practice and clinical competence
request and / or undertake diagnostic procedures and clinical investigations
related to plans of care.
-
Utilise scope of practice to undertake
Non-Medical Prescribing role and provide advice on medicine management issues
associated with the patient specialty group. Work within ECCH policy for
Medicines Management.
-
Utilise advanced knowledge and skills relating
to the speciality to provide specialist advice to other members of the
multidisciplinary team based on patient assessment.
-
Provide a seamless, high quality service from
referral through to assessment, diagnosis, treatment and review, referring to
other specialists as required. Provide guidance to staff, patients and their
families and carers on pathway navigation.
-
Lead in the development and updating of referral
guidelines and policies for the service.
-
Use highly developed communication skills to
effectively communicate with colleagues, patients and their relatives / carers,
making reports and liaising as required with medical staff and other members of
the multidisciplinary team both verbally and in writing.
-
Use professional judgement to act as an advocate
for patients to ensure a patient focused approach to the delivery of care.
Support and enable patients and carers to make informed decisions relating to
their treatment and management. Escalate any concerns via the nursing /
professional structures as required.
-
Work towards safe and timely discharge and / or
transfer of care of patients from or between hospitals and services and
healthcare professionals, ensuring barriers to discharge / transfer are
identified and acted upon appropriately.
-
Report and raise concerns related to
Safeguarding, accessing advice and support as required. Be conversant with ECCH
policies for safeguarding including the assessment of mental capacity, and
consideration of Deprivation of Liberty Safeguards (DOLS) and the application
of the principles of Prevent (counter terrorism awareness).
-
Undertake training to develop further advanced
clinical practice roles required by the service to provide a high standard of
patient care.
-
Provide highly visible and accessible
professional leadership and demonstrate expert knowledge and standards of
clinical practice.
-
Promote team working, build rapport and
collaborative working practices with multidisciplinary team. Liaise with
inter-hospital departments and personnel across organisational and professional
groups. Ensuring effective communication and interpersonal skills with other
disciplines and organisations.
-
Lead and support the development of the role
according to changing patients needs, service requirements and evidence base
practice.
-
Utilise the highest level of interpersonal and
communication skills when dealing with complex, sensitive or emergency
situations, utilise persuasion, motivation and coaching to facilitate best
patient outcomes, supporting patients to overcome barriers to communication
where necessary.
-
Lead and actively participate in service/
departmental projects, quality initiatives and statutory accreditation
processes. This will include the setting and monitoring of clinical standards
of care.
-
Lead in the recruitment and selection of staff.
-
Act as an expert educational resource for
clinical staff, patients, and carers by providing formal and informal
education. Promote and develop a positive learning environment throughout the organisation.
-
Recognise the limits of own professional
practice and competence, undertake further training and academic qualifications
as required to maintain own specialist knowledge.
-
Participate and where required lead or assist in
research projects as required, disseminating and ensuring utilisation of
research results to change practice.
-
Participate and where required lead audit
projects as required by the specialty, involving collating, analysing and
reporting on results of the audit process.
-
Collate, analyse and present reports on varying
aspects of the speciality activity as required by directorate or divisional
team.
-
Support the maintenance of KPIs 2-hour response CQC
compliance and local and national clinical governance initiatives in close
collaboration with the directorate senior nursing, medical and management and
in collaboration with clinical governance teams.
-
Maintain improvements in patient safety by
supporting implementation of patient safety initiatives, prompt and appropriate
response to complaints resolution and escalation where appropriate
-
Participating in creating a healthy working
environment complying with risk assessment / management in relation to health care.
-
Contributing to the operational and financial
management of ECCH to achieve cost improvement plans. Actively participating in
the development of services to combine the achievement of high quality patient
care and effective resource allocation / utilisation.
- All roles within East Coast
Community Healthcare CIC (ECCH) require staff to demonstrate our Values and
Signature Behaviours in the care and service they provide to patients, service
users, stakeholders and colleagues. All members of staff should consider these
as an essential part of their job role.
- Our
Values outline the core behaviours that we can all achieve and are summarised
as an acronym within the word CARE.
These stand for: Compassion, Action, Respect and Everyone.
- Underpinning
our Values are our Signature Behaviours which highlight by taking the right
actions we continue to build a strong culture.
Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Personal Attributes
Essential
- Awareness and understanding of the NHS issues relevant to advanced clinical practice
- Understanding of the Clinical Governance Framework
- Aware of the political and organisational drivers that impact on the service
- Must hold full and valid driving license and have access to a vehicle
- Ability to be creative innovative and adaptable
- Organised and motivated
- Positive role model
- Flexibility to work outside core hours in order to meet service needs
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Qualifications
Essential
- Registered First Level Nurse/Therapist/Pharmacist/Paramedic
- Degree in Healthcare
- Masters in Advanced Clinical Practice (or working towards)
- Independent Prescriber (or working towards) where professional governing body supports non-medical prescribing
Desirable
- Long term conditions qualification
- Mentoring/leadership qualification
Skills and Knowledge
Essential
- Ability to work autonomously and manage own workload
- Management of patients with complex needs
- Clinical examination skills
- Accountability of own role and other roles in an ACP-led service
- Management and Leadership skills / effective change agent
- Evidence of advanced clinical practice
- Awareness of the need to focus on continuous quality improvement
- Excellent written and Verbal communication skills using the English language
- Ability to communicate with patients and families with regard to diagnosis, treatment and care planning
- Negotiation and conflict management skills
- Good IT skills
Experience
Essential
- Significant experience at senior level, Band 7 or above
- Evidence of teaching in a variety of environments
- Experience of working to protocols and guidelines
- Evidence of on-going personal and professional development
- Previous experience of developing clinical guidelines and clinical care pathways
- Experience of clinical audit
- Evidence of successful management of change management
Desirable
- Previous experience in an ACP role
Person Specification
Personal Attributes
Essential
- Awareness and understanding of the NHS issues relevant to advanced clinical practice
- Understanding of the Clinical Governance Framework
- Aware of the political and organisational drivers that impact on the service
- Must hold full and valid driving license and have access to a vehicle
- Ability to be creative innovative and adaptable
- Organised and motivated
- Positive role model
- Flexibility to work outside core hours in order to meet service needs
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Qualifications
Essential
- Registered First Level Nurse/Therapist/Pharmacist/Paramedic
- Degree in Healthcare
- Masters in Advanced Clinical Practice (or working towards)
- Independent Prescriber (or working towards) where professional governing body supports non-medical prescribing
Desirable
- Long term conditions qualification
- Mentoring/leadership qualification
Skills and Knowledge
Essential
- Ability to work autonomously and manage own workload
- Management of patients with complex needs
- Clinical examination skills
- Accountability of own role and other roles in an ACP-led service
- Management and Leadership skills / effective change agent
- Evidence of advanced clinical practice
- Awareness of the need to focus on continuous quality improvement
- Excellent written and Verbal communication skills using the English language
- Ability to communicate with patients and families with regard to diagnosis, treatment and care planning
- Negotiation and conflict management skills
- Good IT skills
Experience
Essential
- Significant experience at senior level, Band 7 or above
- Evidence of teaching in a variety of environments
- Experience of working to protocols and guidelines
- Evidence of on-going personal and professional development
- Previous experience of developing clinical guidelines and clinical care pathways
- Experience of clinical audit
- Evidence of successful management of change management
Desirable
- Previous experience in an ACP role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
East Coast Community Healthcare
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
Employer's website
https://www.ecch.org/ (Opens in a new tab)