Job summary
The Research Team at East Coast Community Healthcare (ECCH) has an exciting new role - perfect for a detail orientated individual, who wants to be part of a forward thinking and passionate team.
This person will help us provide our community with access to opportunities to participate in health research and will contribute towards the innovation and development of healthcare provision.
By supporting the research nurses, liaising with our research colleagues within other organisations, and completing administration tasks the post-holder will enable ECCH to deliver research in an effective and efficient way. The role would suit someone with an interest in clinical research, or who is keen to learn how healthcare research is managed and delivered within a healthcare setting. If you are interested in the delivery and development of internal processes, supporting and sustaining a research active environment, and want to build on your skills for service delivery and administration this is an excellent opportunity.
There is some flexibility in how the 15 hours are worked. Ideally across 3-4 days between Monday and Thursday, within the core hours 09:00- 16:00. This role is suitable for hybrid working - some time in base at Hamilton House, some time on other ECCH clinical sites and some home working.
If this role interests you, please contact us for more details
Join our small supportive team, work with us to deliver high quality research, and help shape the future of healthcare.
Main duties of the job
The post holder will work closely with other members of the Research and Development team to support and deliver research activity within ECCH including, but not exclusive to:
-Administration tasks related to the set-up, support and delivery of research activity.
-Regularly working with Excel spread sheets.
-Mainitaining our organisations activity on 'EDGE' research platform.
-Organisational tasks to ensure efficiency within the team.
-Managing invoicing for research activities.
-Promotion of research activity within the organisation and to the wider community.
-Support the research team in meeting and recording targets set by the clinical study protocols.
-To undertake patient database searches and screening to identify possible study participants.
-Assist in organising and delivering research and development events and meetings.
-Play an integral role in the development of research champions and development of research awareness with ECCH volunteers.
-Updating ECCH website with current research study information.
-Monitoring and maintaining research polices and standard operating procedures.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website at www.ecch.org. We are a social enterprise and staff owned Organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
If
you are aged between 16-30 and not currently in education, employment or
training, our colleagues at the Norfolk and Waveney Integrated Care Board
(supported by the Princes Trust), can provide application and interview
coaching. To request this support please contact NWICB.Careers@nhs.net
If you are not eligible to receive the above
support from the ICB, pop to your local Jobcentre to see what support is
available or check out the DWP website for support at https://jobhelp.campaign.gov.uk/cv-job-apps-interviews/
Job description
Job responsibilities
Maintain, update, and organise
tracking documents and spreadsheets.
Input data to the EDGE platform and
create reports as required, hold an EDGE administration role to ensure the data
within the system is accurate and current.
Support the organisational processes
required for the maintenance of site files and other study related
documentation.
Assist the research team in recording
and meeting targets as set by the clinical study protocols.
Respond and manage data
queries/results received from study teams.
Administrative tasks associated with
the smooth running of the Research and Development office, including monitoring
the generic research email inbox, responding to enquiries from internal and
external partners, processing of correspondence, document management and
circulation of information.
To help maintain accurate records
within the patient management system with regards to research activity.
To undertake patient database searches
and screening responsibilities to identify possible participants for studies.
To communicate, as needed and
appropriate, with a range of stakeholders, including patients and clients.
To assist in the management of
supplies and stock as required for the team.
Complete GCP certification.
Maintain and update staff GCP log and
prompt staff to complete training/updates as required.
Monitor research and audit shared
mailbox, responding to queries as appropriate or flagging to other staff
members for action.
Help to maintain the visibility of the
Research and Development team within ECCH.
Lead on organising research and
development events and meetings.
Participate in research and
development events and meetings.
The work is guided by precedent and
defined policies, protocols and procedures. Work is managed, rather than
supervised. Results and outcomes will be assessed and agreed during regular
1:1s with line manager.
To promote a positive research culture
and engagement with various stakeholders, which may include research champions
and volunteers.
All roles within East Coast Community
Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Maintain, update, and organise
tracking documents and spreadsheets.
Input data to the EDGE platform and
create reports as required, hold an EDGE administration role to ensure the data
within the system is accurate and current.
Support the organisational processes
required for the maintenance of site files and other study related
documentation.
Assist the research team in recording
and meeting targets as set by the clinical study protocols.
Respond and manage data
queries/results received from study teams.
Administrative tasks associated with
the smooth running of the Research and Development office, including monitoring
the generic research email inbox, responding to enquiries from internal and
external partners, processing of correspondence, document management and
circulation of information.
To help maintain accurate records
within the patient management system with regards to research activity.
To undertake patient database searches
and screening responsibilities to identify possible participants for studies.
To communicate, as needed and
appropriate, with a range of stakeholders, including patients and clients.
To assist in the management of
supplies and stock as required for the team.
Complete GCP certification.
Maintain and update staff GCP log and
prompt staff to complete training/updates as required.
Monitor research and audit shared
mailbox, responding to queries as appropriate or flagging to other staff
members for action.
Help to maintain the visibility of the
Research and Development team within ECCH.
Lead on organising research and
development events and meetings.
Participate in research and
development events and meetings.
The work is guided by precedent and
defined policies, protocols and procedures. Work is managed, rather than
supervised. Results and outcomes will be assessed and agreed during regular
1:1s with line manager.
To promote a positive research culture
and engagement with various stakeholders, which may include research champions
and volunteers.
All roles within East Coast Community
Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature
Behaviours in the care and service they provide to patients, service users,
stakeholders and colleagues. All members of staff should consider these as an
essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion -
We
Listen, We Learn, We Lead|
Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Personal Attributes
Essential
- Punctual and flexible across hours of work when required
- To treat service users who may wish to be involved in research with respect and compassion
- Ability to work under pressure / to deadlines
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- Have an awareness of the barriers faced by others in the clinical environment and be able to recognise the impact this may have on their ability to contribute to projects
Experience
Essential
- Experience of working in an administrative role including data entry
- Experience of working with the full suite of MS Office software
Desirable
- Training / facilitation experience
- Knowledge of research methods and their application in health-related areas
- Experience of working in a health care setting
- Experience of working in clinical trials / research environment (Protocols and key study documentation)
Qualifications
Essential
- Diploma / Degree/ NVQ 4 or equivalent experience in a relevant field or research environment
- Computer literacy (including but not limited to full MS Office suite)
- Good Clinical Practice Certificate (or willingness to undertake)
Desirable
- Formal Study of research design and methods in clinical or social settings
Skills and Knowledge
Essential
- Highly motivated with the ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Excellent organisational skills
- The ability to establish appropriate documentation and record keeping
- Understanding of Good Clinical Practice
Desirable
- Understanding of the regulatory environment that surrounds clinical research
- Understanding of data protection and Caldicott guidelines
- Evidenced ability to work with the Multidisciplinary teams
- Use of Trials research management software, e.g. EDGE
Person Specification
Personal Attributes
Essential
- Punctual and flexible across hours of work when required
- To treat service users who may wish to be involved in research with respect and compassion
- Ability to work under pressure / to deadlines
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- Have an awareness of the barriers faced by others in the clinical environment and be able to recognise the impact this may have on their ability to contribute to projects
Experience
Essential
- Experience of working in an administrative role including data entry
- Experience of working with the full suite of MS Office software
Desirable
- Training / facilitation experience
- Knowledge of research methods and their application in health-related areas
- Experience of working in a health care setting
- Experience of working in clinical trials / research environment (Protocols and key study documentation)
Qualifications
Essential
- Diploma / Degree/ NVQ 4 or equivalent experience in a relevant field or research environment
- Computer literacy (including but not limited to full MS Office suite)
- Good Clinical Practice Certificate (or willingness to undertake)
Desirable
- Formal Study of research design and methods in clinical or social settings
Skills and Knowledge
Essential
- Highly motivated with the ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Excellent organisational skills
- The ability to establish appropriate documentation and record keeping
- Understanding of Good Clinical Practice
Desirable
- Understanding of the regulatory environment that surrounds clinical research
- Understanding of data protection and Caldicott guidelines
- Evidenced ability to work with the Multidisciplinary teams
- Use of Trials research management software, e.g. EDGE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
