Job summary
EXCITING OPPORTUNITY, NOT TO BE MISSED! The Great Yarmouth and Northern Villages PCH are looking for a dedicated Phlebotomist to join their busy team, which covers Great Yarmouth and the surrounding villages.
The successful candidate will provide phlebotomy services to housebound patients and care home residents.
They will mange the waiting list to ensure that patients referred for phlebotomy have their blood sample obtained in the correct time frame and ensure that samples obtained are returned to collection sites to ensure timely processing, reporting concerns to senior staff.
East Coast Community Healthcare CIC is an exciting social enterprise providing a range of NHS community health and social care services across the Suffolk / Norfolk border area.
Main duties of the job
To undertake venous blood samples (phlebotomy), ensuring the highest quality of patient centred care at all times
To provide patients with appropriate level of support and reassurance throughout procedures
To be constantly observant and to promptly report any changes in the patients condition and circumstance
To maintain infection prevention and control measures at all times in line with ECCH policy including sharps injury
Promote confidence in the patient by means of appropriate standards of appearance, behaviour and attitudes
Safeguard the confidentiality of all information regarding the patient and their family
To be able to respond effectively without direct supervision in an emergency situation where there is concern for the health and well-being of the patient
Maintain sufficient stock levels of equipment for service and participate in re-ordering of equipment to ensure smooth delivery
Comply with the provisions of the Health and Safety at Work Act, reporting hazards and adverse incidents, and proactively contributing to improving the safety of patients, staff and visitors
Ensure own competence in the use of equipment. Maintain all items of equipment in a clean and tidy condition, reporting faults and deficiencies promptly
To participate in personal development process
Maintain compliance with mandatory training and attend other training as required
About us
ECCH is a well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We
recognise that AI tools are increasingly used in professional settings.
While we encourage strong applications, we value authenticity and an
accurate reflection of skills and experience.
Applicants
must declare if AI has been used to complete their application, including
responses that are directly copied or significantly shaped by AI tools.
By
submitting this application, you confirm that all information provided is a
true and accurate representation of your own skills, knowledge, and experience.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Job description
Job responsibilities
To undertake venous blood samples (phlebotomy),
ensuring the highest quality of patient centred care at all times
To provide patients with appropriate level of support
and reassurance throughout procedures
To be constantly observant and to promptly report any
changes in the patients condition and circumstance
To maintain infection prevention and control measures
at all times in line with ECCH policy including sharps injury
Promote confidence in the patient by means of
appropriate standards of appearance, behaviour and attitudes
Safeguard the confidentiality of all information
regarding the patient and their family
To be able to respond effectively without direct
supervision in an emergency situation where there is concern for the health and
well-being of the patient
Maintain sufficient stock levels of equipment for
service and participate in re-ordering of equipment to ensure smooth delivery
Comply with the provisions of the Health and Safety at
Work Act, reporting hazards and adverse incidents, and proactively contributing
to improving the safety of patients, staff and visitors
Ensure own competence in the use of equipment.
Maintain all items of equipment in a clean and tidy condition, reporting faults
and deficiencies promptly
To participate in personal development process
Maintain compliance with mandatory training and attend
other training as required
PERSONAL RESPONSIBILITIES
All roles
within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our
Values and Signature Behaviours in the care and service they provide to
patients, service users, stakeholders and colleagues. All members of staff
should consider these as an essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion
- We Listen, We Learn,
We Lead| Action - My
Accountability, My Responsibility | Respect - Respect
Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
To undertake venous blood samples (phlebotomy),
ensuring the highest quality of patient centred care at all times
To provide patients with appropriate level of support
and reassurance throughout procedures
To be constantly observant and to promptly report any
changes in the patients condition and circumstance
To maintain infection prevention and control measures
at all times in line with ECCH policy including sharps injury
Promote confidence in the patient by means of
appropriate standards of appearance, behaviour and attitudes
Safeguard the confidentiality of all information
regarding the patient and their family
To be able to respond effectively without direct
supervision in an emergency situation where there is concern for the health and
well-being of the patient
Maintain sufficient stock levels of equipment for
service and participate in re-ordering of equipment to ensure smooth delivery
Comply with the provisions of the Health and Safety at
Work Act, reporting hazards and adverse incidents, and proactively contributing
to improving the safety of patients, staff and visitors
Ensure own competence in the use of equipment.
Maintain all items of equipment in a clean and tidy condition, reporting faults
and deficiencies promptly
To participate in personal development process
Maintain compliance with mandatory training and attend
other training as required
PERSONAL RESPONSIBILITIES
All roles
within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our
Values and Signature Behaviours in the care and service they provide to
patients, service users, stakeholders and colleagues. All members of staff
should consider these as an essential part of their job role.
Our Values outline the core behaviours that we
can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature
Behaviours which highlight by taking the right actions we continue to build a
strong culture. Our four Signature
Behaviours are: Compassion
- We Listen, We Learn,
We Lead| Action - My
Accountability, My Responsibility | Respect - Respect
Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Experience
Essential
- Previous experience of working with people in a caring environment
- Ability to work without direct supervision
- Excellent time management skills
- Ability to prioritise workload
Desirable
- Previous experience of working in a community setting
- Previous experience of working in NHS or other healthcare provider
Skills and Knowledge
Essential
- Good interpersonal and communication skills
- Ability to use IT equipment
Desirable
- Previous experience of phlebotomy
Personal Attributes
Essential
- Motivated and enthusiastic
- Flexible and dependable
- The ability to travel across the community
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
Qualifications
Essential
- Training in phlebotomy
- NVQ level 3 in Health and Social Care or equivalent qualification or by experience
Desirable
- Training in communication skills
- Basic IT skills
Person Specification
Experience
Essential
- Previous experience of working with people in a caring environment
- Ability to work without direct supervision
- Excellent time management skills
- Ability to prioritise workload
Desirable
- Previous experience of working in a community setting
- Previous experience of working in NHS or other healthcare provider
Skills and Knowledge
Essential
- Good interpersonal and communication skills
- Ability to use IT equipment
Desirable
- Previous experience of phlebotomy
Personal Attributes
Essential
- Motivated and enthusiastic
- Flexible and dependable
- The ability to travel across the community
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
Qualifications
Essential
- Training in phlebotomy
- NVQ level 3 in Health and Social Care or equivalent qualification or by experience
Desirable
- Training in communication skills
- Basic IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
