Job summary
Internal Communications & Engagement OfficerBand 5 - £35,763-£43,466 (Inc of HCAS)
At Bromley Healthcare, 1,500 colleagues work across 26 community bases in Bexley, Bromley, Greenwich and Lewisham, delivering outstanding care to adults, children and young people every day.
Colleague experience is at the heart of our Community First strategy. When we invest in, celebrate and empower our people, we strengthen the care we provide to local communities. Now, we're looking for a passionate Internal Communications & Engagement Officer to help bring that vision to life.
Are you a creative storyteller who thrives on producing compelling, high-quality content? Do you enjoy delivering engaging campaigns that connect, inform and inspire? If so, this could be your next move.
Working within a small, fast-paced communications and engagement team (Head of Comms, Engagement Manager and Communications & Media Officer), you'll play a key role in shaping how we communicate with colleagues across the organisation.
You'll:o Create engaging mixed-media content including video, podcasts and visual storytellingo Lead and coordinate impactful internal campaignso Manage and enhance internal channels such as our intraneto Help drive engagement that supports culture, recognition and organisational growth
This is an exciting opportunity to make a real impact in a values-driven organisation where your creativity will directly influence colleague experience and community care.
Interviews expected mid-March.
Main duties of the job
Please refer to the attached job description and person specification for full details of the duties and responsibilities associated with this role.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of the role of Internal Communications & Engagement Officer
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of the role of Internal Communications & Engagement Officer
Person Specification
Qualifications
Essential
- Degree in Communications, Marketing, Journalism or related field
Desirable
- Professional qualification (CIPR, CIM or equivalent) or working towards.
Training
Essential
- Evidence of continuing professional development
Desirable
- Training in digital content production (video, podcasting, design or accessibility).
Specific Skills
Essential
- Technical knowledge of IT systems and software programmes such as Office 365, including familiarity with SharePoint.
- Proficiency in Canva (or equivalent design software) and demonstrable experience creating engaging digital materials.
- Awareness of responsible and ethical use of AI tools in communications within healthcare or public sector environments.
- Experience using campaign/email marketing software to distribute communications and analyse engagement metrics.
- Experience filming, editing and producing short-form video content suitable for internal audiences.
- Understanding of podcast recording and basic editing processes.
Desirable
- Knowledge of accessibility standards (e.g. WCAG) and inclusive communication principles.
- Knowledge of NHS structures and regulatory context including CQC and Ofsted.
Experience
Essential
- Experience delivering internal communications in a complex organisation.
- Experience coordinating communications projects from planning to delivery
- Experience managing digital content platforms (e.g. SharePoint intranet).
- Experience developing compelling written and visual content including testimonials and case studies.
Desirable
- Experience working within the NHS or wider public sector.
Knowledge
Essential
- Understanding of internal communications best practice.
- Understanding of inclusive and accessible communication approaches.
Desirable
- Understanding of CQC regulatory framework and quality improvement processes.
Person Specification
Qualifications
Essential
- Degree in Communications, Marketing, Journalism or related field
Desirable
- Professional qualification (CIPR, CIM or equivalent) or working towards.
Training
Essential
- Evidence of continuing professional development
Desirable
- Training in digital content production (video, podcasting, design or accessibility).
Specific Skills
Essential
- Technical knowledge of IT systems and software programmes such as Office 365, including familiarity with SharePoint.
- Proficiency in Canva (or equivalent design software) and demonstrable experience creating engaging digital materials.
- Awareness of responsible and ethical use of AI tools in communications within healthcare or public sector environments.
- Experience using campaign/email marketing software to distribute communications and analyse engagement metrics.
- Experience filming, editing and producing short-form video content suitable for internal audiences.
- Understanding of podcast recording and basic editing processes.
Desirable
- Knowledge of accessibility standards (e.g. WCAG) and inclusive communication principles.
- Knowledge of NHS structures and regulatory context including CQC and Ofsted.
Experience
Essential
- Experience delivering internal communications in a complex organisation.
- Experience coordinating communications projects from planning to delivery
- Experience managing digital content platforms (e.g. SharePoint intranet).
- Experience developing compelling written and visual content including testimonials and case studies.
Desirable
- Experience working within the NHS or wider public sector.
Knowledge
Essential
- Understanding of internal communications best practice.
- Understanding of inclusive and accessible communication approaches.
Desirable
- Understanding of CQC regulatory framework and quality improvement processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
