Job summary
Digital Programme Manager
£61,631 - £68,623 per annum
The post holder will be responsible for delivering a portfolio of digital and technology (IT) change & transformation projects for Bromley Healthcare including AI Tools, IT Infrastructure Modernisation (network, data centre and telephony upgrades), Cyber Security Enhancements, IT & Enterprise Service Management expansion, AV upgrades, Microsoft365 service deployment end user computing hardware refresh & PC build modernisation and new digital apps and services sourcing and implementation.
Are you an energetic and passionate technology change professional wanting to help improve the lives of people in Southeast London?
We are seeking a Digital Programme Manager to join our team to deliver a digital change and transformation programme and manage the resulting state-of-the-art technology services so that Bromley Healthcare are able to leverage latest technology and data to improve patient outcomes and community healthcare services.
Come and be part of the team driving improvements that to help Londoners live healthier and longer lives!
Main duties of the job
Take ownership of all aspects of IT and Digital projects, programme and portfolio management including monitoring of budgets, reporting and business case development
Lead on change management and stakeholder engagement for the portfolio
Manage the relevant digital and technology roadmaps and associated benefits realisation plan
Maintain, develop and champion specialist knowledge on project management and business analysis techniques and processes
Be responsible for parallel project management of number of complex Digital projects, typically to deliver a specific product or transformation via a multi-disciplinary team
Enable BHC to identify and exploit new technologies and processes
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Job description
Job responsibilities
1. To take responsibility for the definition, documentation, and successful completion of all BHC IT and Digital projects, directing and counselling project team members, and advising users as necessary on all phases providing hands-on delivery when required.
2. Be responsible for parallel project management of number of complex Digital projects, typically to deliver a specific product or transformation via a multi-disciplinary team.
3. Determine business requirements and translating requirements into project and operational plans and deliverables.
4. To ensure that realistic project, quality, and risk plans are prepared and maintained for projects and sub-projects.
5. Accountable for planning, structuring, leading and executing projects. Responsible for managing the project teams.
6. Monitoring, updating and reporting against the schedule to BHC governance.
7. Determine, monitor, and review all portfolio decisions, including costs, budgets, resourcing requirements, risks and ensure that there are appropriate and effective governance arrangements, supported by comprehensive reporting.
8. Provide effective change leadership to the CTO/Digital function, taking appropriate action where performance deviates from agreed tolerances. This will include resource planning of specialist or expert resources across projects.
9. Advise and lead on the procurement of IT systems and supply contract negotiations as appropriate.
10. Lead on change management, including workshops with key stakeholders, effective communications and engagement and ensuring staff are brought along the change journey. Integrating new capabilities into the organisation in a way that is sensitive to and fully compatible with business operations, including planning around key business cycles.
11. Work with user management, reviewing proposed benefits and risks in the new/redesigned processes, confirming the acceptance criteria for these processes, and ensuring that they are properly documented in the business justification.
12. Identify opportunities for improvement to process and documentation, ensuring the change and demand function is always performing at its best and that Lessons Learned are captured and communicated.
13. To manage relevant project, programme and portfolio budgets of up to £3m.
Job description
Job responsibilities
1. To take responsibility for the definition, documentation, and successful completion of all BHC IT and Digital projects, directing and counselling project team members, and advising users as necessary on all phases providing hands-on delivery when required.
2. Be responsible for parallel project management of number of complex Digital projects, typically to deliver a specific product or transformation via a multi-disciplinary team.
3. Determine business requirements and translating requirements into project and operational plans and deliverables.
4. To ensure that realistic project, quality, and risk plans are prepared and maintained for projects and sub-projects.
5. Accountable for planning, structuring, leading and executing projects. Responsible for managing the project teams.
6. Monitoring, updating and reporting against the schedule to BHC governance.
7. Determine, monitor, and review all portfolio decisions, including costs, budgets, resourcing requirements, risks and ensure that there are appropriate and effective governance arrangements, supported by comprehensive reporting.
8. Provide effective change leadership to the CTO/Digital function, taking appropriate action where performance deviates from agreed tolerances. This will include resource planning of specialist or expert resources across projects.
9. Advise and lead on the procurement of IT systems and supply contract negotiations as appropriate.
10. Lead on change management, including workshops with key stakeholders, effective communications and engagement and ensuring staff are brought along the change journey. Integrating new capabilities into the organisation in a way that is sensitive to and fully compatible with business operations, including planning around key business cycles.
11. Work with user management, reviewing proposed benefits and risks in the new/redesigned processes, confirming the acceptance criteria for these processes, and ensuring that they are properly documented in the business justification.
12. Identify opportunities for improvement to process and documentation, ensuring the change and demand function is always performing at its best and that Lessons Learned are captured and communicated.
13. To manage relevant project, programme and portfolio budgets of up to £3m.
Person Specification
Qualifications
Essential
- Educated to or with experience equivalent to a degree level qualification
- Prince2/PMI/APM or equivalent professional qualification and/or Agile/Scrum qualfication
Training
Essential
- Evidence of Continuing IT Professional Development
Desirable
- Recruitment and Performance Management training
Specifica Skills
Essential
- Knowledge & experience in use of Microsoft365 and CoPilot
- Knowledge & experience in use of AI Tools
- Knowledge & experience in use of IT infrastructure (networking, data centre and telephony),
- Knowledge & experience in use of Cyber Security
- Knowledge & experience in use of End user computing & Common IT applications
- Good verbal, listening, written communication skill, Good organisational , negotiation, persuasion & Good presentation skills
- Ability to work in a structured and systematic manner,Proven problem solving skills and Ability to prioritise workloads, deliver results and meet deadlines whilst under pressure
- Knowledge & experience in use of Project Management software
- Able to articulate subject matter expertise confidently and authoritatively and translate it for a range of audiences in clear plain language, Attention to detail,Good Analytical Skills & Able to deliver bad news confidently and in a constructive manner
- Coaching & training skills
Desirable
- Good numeracy skills and an ability to use statistics appropriately
- NHSMail / NHS.net Connect Shared Microsoft Tenancy
- Knowledge of Celoxis Project Management Tool
Experience
Essential
- 5 Years Technical Project Management Experience
- 2 Years Programme/Portfolio Management experience
Desirable
- IT Project & Programme Management within NHS environment
Personal Qualities
Essential
- Determined and self-motivated, with genuine interest in subject matter
- oAble to work effectively in a complex multi professional environment with limited resources
- Confidence and resilience, Willingness to learn and develop as well as Proactive and innovative thinker
Information Technology/Information Governance
Essential
- Basic IT and IG skills and awarenes
Desirable
- Experience of using Healthroster & Civica Scheduling
Person Specification
Qualifications
Essential
- Educated to or with experience equivalent to a degree level qualification
- Prince2/PMI/APM or equivalent professional qualification and/or Agile/Scrum qualfication
Training
Essential
- Evidence of Continuing IT Professional Development
Desirable
- Recruitment and Performance Management training
Specifica Skills
Essential
- Knowledge & experience in use of Microsoft365 and CoPilot
- Knowledge & experience in use of AI Tools
- Knowledge & experience in use of IT infrastructure (networking, data centre and telephony),
- Knowledge & experience in use of Cyber Security
- Knowledge & experience in use of End user computing & Common IT applications
- Good verbal, listening, written communication skill, Good organisational , negotiation, persuasion & Good presentation skills
- Ability to work in a structured and systematic manner,Proven problem solving skills and Ability to prioritise workloads, deliver results and meet deadlines whilst under pressure
- Knowledge & experience in use of Project Management software
- Able to articulate subject matter expertise confidently and authoritatively and translate it for a range of audiences in clear plain language, Attention to detail,Good Analytical Skills & Able to deliver bad news confidently and in a constructive manner
- Coaching & training skills
Desirable
- Good numeracy skills and an ability to use statistics appropriately
- NHSMail / NHS.net Connect Shared Microsoft Tenancy
- Knowledge of Celoxis Project Management Tool
Experience
Essential
- 5 Years Technical Project Management Experience
- 2 Years Programme/Portfolio Management experience
Desirable
- IT Project & Programme Management within NHS environment
Personal Qualities
Essential
- Determined and self-motivated, with genuine interest in subject matter
- oAble to work effectively in a complex multi professional environment with limited resources
- Confidence and resilience, Willingness to learn and develop as well as Proactive and innovative thinker
Information Technology/Information Governance
Essential
- Basic IT and IG skills and awarenes
Desirable
- Experience of using Healthroster & Civica Scheduling
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
