Transformation Programme Manager

Job description

Job responsibilities

JOB SUMMARY

The post holder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in co-ordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities. The role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation.

MAIN DUTIES AND RESPONSIBILITES

To build strong relationships with the other areas of the transformation division: information and quality improvement to ensure a consistent approach to change management

To oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation

Engage and build strong relationships with relevant key internal partners in order to deliver on transformation programmes, including relevant project leads, clinical experts and services / patients / carers and service user

Communicate, engage and build relationships with key strategic partners in order to support the delivery of transformation programmes.

Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits in the scope of delegated transformation responsibility.

Communicate complex, sensitive and contentious information to wide range of audiences, including in public and local consultations where there may be hostile/antagonistic audiences.

Use highly developed influential and persuasion skills when proposing major service changes to audiences where there are significant barriers to acceptance.

Communicate complex information to a wide variety of audiences

Presents and explains results clearly and accurately using numerical, graphical and written formats as needed.

To project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation , working in conjunction with relevant project leads across the organization

Lead planning, delivery, and evaluation of transformation programmes using PRINCE2/Agile principles.

Develop business cases, benefits realisation plans, and risk mitigation strategies.

Ensure programme governance, reporting to Transformation Governance Sub Group

Manage programme budgets and financial risks, ensuring delivery within agreed resources. Influence and negotiate with senior stakeholders to achieve strategic objectives.

Provide expert advice on programme management methodologies and coach project leads.

Lead programme assurance reviews and contribute to organisational transformation strategy

Within individual scope of work, to manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project, escalating to the Head of Strategic Transformation as appropriate

Within individual scope of work, to oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board and other forums in a timely manner of the individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans.

Works with others towards achieving shared goals, ensuring that the teams objectives and purpose are clear

Respects and is open to the thoughts, opinions and contributions of others

Demonstrate a flexible approach to the development and delivery of new programmes where necessary

Interrogate and analyse, sometimes complex and contentious, information to support the delivery of clear reporting and outcomes, including identifying areas of required transformation.

To review relevant key indicator date when reviewing efficiency opportunities within transformation programmes, including establishing evaluation criteria at the start of the programmes to review

To support the directorate in project management to ensure value for money across commissioned services including supporting the delivery of any required efficiency/change programmes

To support the transformation strategy by supporting significant service development/redesign using appropriate methods link to the wider strategy targeted at improvements in health outcomes for the public.

Lead on delegated change programmes and facilitate the uptake of initiatives that support and embed excellence within the health and social care system.

Lead on the delivery of multiple projects and programmes of work, working with colleagues and subject matter experts to scope, plan design and deliver those

Support and deliver organisational change and the uptake of initiatives that support excellence.

To be responsible for the delivery of benefits and track realisation of outcomes of any transformation programmes

Provide day-to-day line management of any staff who are seconded under the Transformation team

Responsible for recruitment and induction of new team members.

To contribute to a collaborative working environment and innovative culture.

To be responsible for day-to-day management and support of services that are seconded under the transformation directorate whilst the transformation programme is undertaken.

As part of the wider transformation agenda, to constantly strive for value for money and greater efficiency in the use of budgets and to ensure that they operate in recurrent financial balance year on year.

Responsible for planning, tracking and reporting programme budgets/savings , cost pressures and financial risks; recommends corrective actions.

As part of project oversight, to highlight any potential risks or concerns / delays in projects which may have a financial impact

MANDATORY REQUIREMENTS FOR ALL ROLES

The post holder is expected to demonstrate the values of Bromley Healthcare including:

Compassion

Health and Wellbeing

Continuous Learning and Innovation

Wellbeing

The post holder is expected to work within the requirements of the 6 Cs Care, Compassion, Competence, Communication, Courage and Commitment.

The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code(s) of conduct associated with this post.

Safeguarding

The post holder is responsible to safeguard children, young people and adults at risk.

All staff must be familiar with and adhere to Bromley Healthcares child/adult safeguarding procedures and guidelines, in conjunction with the multi-agency policies and procedures of the relevant boroughs Safeguarding Children Partnership and Safeguarding Adults Board.

Staff must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of Bromley Healthcare in line with the requirements of the Childrens Act 1989 and 2004 and the Care Act 2014. Staff are required to attend child/adult safeguarding training relevant to their position and required for their role.

The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

See Person Spec

Person Specification

Qualifications

Essential

• oEducated to degree level or equivalent transferable skills and experience
• oEvidence of continuing personal development and learning
• oFormal project / programme management qualification (Prince2, MSP)

Desirable

• oLean/Six Sigma or Quality Improvement training.
• oLeadership Qualification

Skills

Essential

• oInitiative to work on project solutions based on objectives
• oUnderstand challenges associated with change management and changing outcomes
• oUnderstanding of NHS and key policy issues which effect business performance
• oAdvanced stakeholder engagement, negotiation and influencing skills
• oAbility to interpret and analyse complex data and understanding how process changes can impact service performance
• oAbility to manage competing priorities and prioritise effectively
• oAbility to interpret KPI data and communicate effectively complex service developments and changes to varying staffing levels

Experience

Essential

• oSignificant experience leading complex, multi disciplinary programmes across organizational boundaries
• oExperience of working closely with commissioners/external stakeholders
• oBudgetary management, cost improvement planning and quality impact assessment
• oStaff management and development
• oProven ability in benefits realization and business case development

IT

Essential

• oStrong understanding of using BI Tools (eg Qliksense)
• oStrong MS Office Skills
• oExtensive Experience of using electronic record systems, including understanding of clinical templates and links to KPIs/outcomes

Desirable

• oKnowledge of other clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Orpington Central Court

Orpington

BR6 0JA

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)