Job summary
Hospital at Home Service Manager
8A - £61,631 - £68,623 Inclusive of HCAS
The Hospital at Home Service Manager will be responsible for the operational management and service improvement of the Hospital at Home Service, overseeing day-to-day delivery of the service and providing caring, inclusive and compassionate leadership as part of a Divisional Leadership Team.
The postholder will work strategically with colleagues across Bromley Healthcare, One Bromley Collaboration and Virtual Ward technology providers to ensure the effective provision of high quality, safe services against agreed outcome measures, service level agreements, activity and financial targets.
The Hospital at Home Service Manager will oversee the allocation of resources across the service(s) and have line management responsibility, alongside overall responsibility for building and strengthening a wide, multi-disciplinary team, delivering evidence based acute level interventions in patients' own homes.
Please note there will be a requirement to travel between and work across Bromley Healthcare & Partner sites.
Interviews expected to be held week commencing 24th November 2025
Main duties of the job
The Hospital at Home Service Manager will lead on the development of the service(s), ensuring an ongoing positive contribution to the performance of the Division overall. The postholder will also collaborate with partners and stakeholders to drive continuous improvement locally and promote shared learning across the system.
The postholder will have budgetary responsibility for the service(s) and will act as a point of escalation to ensure smooth delivery of service(s) as well as addressing any non-clinical issues impacting on service delivery e.g. Estates/IT.
Please refer to the attached job description for full details of duties and responsibilies of this role.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Job description
Job responsibilities
Please review the attached job description and person specification, ensuring you meet the required criteria to be considered for this role.
Job description
Job responsibilities
Please review the attached job description and person specification, ensuring you meet the required criteria to be considered for this role.
Person Specification
Qualifications and Training
Essential
- Educated to PGDip level in relevant field e.g. healthcare management or equivalent level of knowledge gained through experience, study and training
- Management and Leadership qualification, or equivalent level of knowledge gained through experience, study and training
Desirable
- Project Management qualification or training e.g. Prince 2
- Clinical or medical background or qualification
Professional Registration
Desirable
- NMC Registration or HCPC Registration if qualified Clinician
Knowledge and Experience
Essential
- Proven line management experience, including recruitment, appraisal and absence management
- Experience of effective resource management, both human/physical and financial
- Experience of coordinating projects in a healthcare environment, with a sound understanding of project management principles and processes
- Recent demonstrable success in influencing and contributing to successful service redesign/ improvement
- Experience of financial and substantial change management
- Experience of setting up and implementing internal processes and procedures
- Sound understanding of clinical governance, risk management and audit in a healthcare setting
- Experience of presenting data and reports to large and/or senior audiences
- Good understanding of the principles of evidence-based practice
Specific Skills
Essential
- Proven Leadership and Management skills with the ability to work within, and provide leadership of, a multiprofessional team
- Excellent planning and organisational skills, with the ability to manage conflicting demands
- Demonstrated capability to plan over short, medium and long-term, adjusting plans and resource requirements accordingly
- Good analytical skills with the ability to: oanalyse complex issues, offering insight and judgement oassess options and take action or make recommendations as appropriate odraw qualitative and quantitative data from a wide range of sources and re-present in a clear concise manner ounderstand and convey complex financial issues, including budget monitering
- Demonstrates sound judgement and decision making, with a good understanding of delegation/escalation, accountability and scope of responsibility
- Excellent communication skills, with the ability to: ocommunicate sensitive, complex and sometimes contentious themes oinfluence and motivate others omanage barriers to acceptance oadjust communication style to audience
- Excellent report writing and presentation skills
Information Technology and Information Governance
Essential
- Strong IT skills, including use of MS Office e.g. Word, Excel
- Ability to interrogate information systems and present results in accessible formats for a variety of audiences
- Familiar with electronic patient care systems e.g. EMIS
- Familiar with use of e-rostering systems
- Familiar with use of risk management systems e.g. RADAR
- Be aware of and adhere to Information Governance responsibilities relevant to your role
Person Specification
Qualifications and Training
Essential
- Educated to PGDip level in relevant field e.g. healthcare management or equivalent level of knowledge gained through experience, study and training
- Management and Leadership qualification, or equivalent level of knowledge gained through experience, study and training
Desirable
- Project Management qualification or training e.g. Prince 2
- Clinical or medical background or qualification
Professional Registration
Desirable
- NMC Registration or HCPC Registration if qualified Clinician
Knowledge and Experience
Essential
- Proven line management experience, including recruitment, appraisal and absence management
- Experience of effective resource management, both human/physical and financial
- Experience of coordinating projects in a healthcare environment, with a sound understanding of project management principles and processes
- Recent demonstrable success in influencing and contributing to successful service redesign/ improvement
- Experience of financial and substantial change management
- Experience of setting up and implementing internal processes and procedures
- Sound understanding of clinical governance, risk management and audit in a healthcare setting
- Experience of presenting data and reports to large and/or senior audiences
- Good understanding of the principles of evidence-based practice
Specific Skills
Essential
- Proven Leadership and Management skills with the ability to work within, and provide leadership of, a multiprofessional team
- Excellent planning and organisational skills, with the ability to manage conflicting demands
- Demonstrated capability to plan over short, medium and long-term, adjusting plans and resource requirements accordingly
- Good analytical skills with the ability to: oanalyse complex issues, offering insight and judgement oassess options and take action or make recommendations as appropriate odraw qualitative and quantitative data from a wide range of sources and re-present in a clear concise manner ounderstand and convey complex financial issues, including budget monitering
- Demonstrates sound judgement and decision making, with a good understanding of delegation/escalation, accountability and scope of responsibility
- Excellent communication skills, with the ability to: ocommunicate sensitive, complex and sometimes contentious themes oinfluence and motivate others omanage barriers to acceptance oadjust communication style to audience
- Excellent report writing and presentation skills
Information Technology and Information Governance
Essential
- Strong IT skills, including use of MS Office e.g. Word, Excel
- Ability to interrogate information systems and present results in accessible formats for a variety of audiences
- Familiar with electronic patient care systems e.g. EMIS
- Familiar with use of e-rostering systems
- Familiar with use of risk management systems e.g. RADAR
- Be aware of and adhere to Information Governance responsibilities relevant to your role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
