Livewell Southwest

Healthcare Support Worker for Adult Eating Disorders

The closing date is 30 March 2026

Job summary

Permanent - 37.5 hours per week

An exciting opportunity has arisen for an individual to fill the post of a Healthcare Support Worker for Eating Disorders, working with those who are aged 18 & above (17.5 if transitioning from children & adolescent services) within the Eating Disorder Intensive Treatment Team (ED-ITT).

The successful applicant will work as part of the multi-disciplinary team (MDT) supporting individuals at high risk of medical deterioration & Hospital admission. The applicant will be essential in the physical health assessment clinic undertaken at a minimum of weekly within ED-ITT. The service also provides interventions to prevent admission such as mealtime support, of which the successful post holder will be undertaking.

It will be expected that you will also support individuals during admissions to Hospital, promoting safety, dignity & therapeutic engagement whilst helping to reduce risk & support recovery during periods of acute illness.

The mental health support worker will work to build relationships with service users, by demonstrating an understanding of eating disorders, compassion & a transparent, trauma informed approach. The post holder will assist the individual to set & achieve their own unique recovery goals by providing support & keep the focus of life beyond illness.

please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Main duties of the job

The successful applicant as part of the MDT will assist individuals at high risk of medical deterioration & Hospital admission. You will work to build relationships with service users, by demonstrating an understanding of eating disorders, compassion & a transparent, trauma informed approach. You will assist the individual to work towards their unique recovery goals by providing support & keep the focus of life beyond illness, this will be both in the community & inpatient.

You will be essential in the physical health assessment clinic undertaken in the community at a minimum of weekly within ED-ITT. The service also provides interventions to prevent admission such as mealtime support, of which you will be undertaking. You will also be involved in supporting the service user to gain physical & psychological stability, provide psychoeducation & support at times of high emotional distress, including when the service user is experiencing eating disorder driven cognitions & body image disturbance

It will be expected that the candidate will also support individuals during admissions to Hospital, promoting safety, dignity and therapeutic engagement whilst helping to reduce risk and support recovery during periods of acute illness

The candidate will support the individual to access all parts of the Eating Disorder Plymouth Pathway, including the Eating Disorder Service (EDS)

All Livewell Southwest staff are expected to able & willing to work across a 7 day service

Job Share(s) Considered

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2026-NM-10229

Job locations

Glenbourne Unit

Admin Block, Morlaix Drive,

Plymouth

Devon

PL6 5AF


Job description

Job responsibilities

The role of the Healthcare Support Worker for eating disorders will be to work as part of the multi-disciplinary team (MDT) within the Eating Disorder Intensive Treatment Team (ED-ITT). This service works with those who are 18 and above (17.5 if transitioning from children and adolescent services) who are at risk both physically and psychologically secondary to their eating disorder. Support will be provided both when the individual is in the community and in Hospital. The applicant will also provide advice and consultation to the teams providing treatment to the service user throughout the pathway.

The successful applicant as part of the MDT will assist individuals at high risk of medical deterioration and Hospital admission. The mental health support worker will work to build relationships with service users, by demonstrating an understanding of eating disorders, compassion and a transparent, trauma informed approach. The post holder will assist the individual to work towards their unique recovery goals by providing support and keep the focus of life beyond illness, this will be both in the community and inpatient.

The applicant will be essential in the physical health assessment clinic undertaken in the community at a minimum of weekly within ED-ITT. The service also provides interventions to prevent admission such as mealtime support, of which the successful post holder will be undertaking. The candidate will also be involved in supporting the service user to gain physical and psychological stability, provide psychoeducation and support at times of high emotional distress, including when the service user is experiencing eating disorder driven cognitions and body image disturbance.

It will be expected that the candidate will also support individuals during admissions to Hospital, promoting safety, dignity and therapeutic engagement whilst helping to reduce risk and support recovery during periods of acute illness.

The candidate will support the individual to access all parts of the Eating Disorder Plymouth Pathway, including the Eating Disorder Service (EDS).

Please refer to job description for key responsibilities of post.

Job description

Job responsibilities

The role of the Healthcare Support Worker for eating disorders will be to work as part of the multi-disciplinary team (MDT) within the Eating Disorder Intensive Treatment Team (ED-ITT). This service works with those who are 18 and above (17.5 if transitioning from children and adolescent services) who are at risk both physically and psychologically secondary to their eating disorder. Support will be provided both when the individual is in the community and in Hospital. The applicant will also provide advice and consultation to the teams providing treatment to the service user throughout the pathway.

The successful applicant as part of the MDT will assist individuals at high risk of medical deterioration and Hospital admission. The mental health support worker will work to build relationships with service users, by demonstrating an understanding of eating disorders, compassion and a transparent, trauma informed approach. The post holder will assist the individual to work towards their unique recovery goals by providing support and keep the focus of life beyond illness, this will be both in the community and inpatient.

The applicant will be essential in the physical health assessment clinic undertaken in the community at a minimum of weekly within ED-ITT. The service also provides interventions to prevent admission such as mealtime support, of which the successful post holder will be undertaking. The candidate will also be involved in supporting the service user to gain physical and psychological stability, provide psychoeducation and support at times of high emotional distress, including when the service user is experiencing eating disorder driven cognitions and body image disturbance.

It will be expected that the candidate will also support individuals during admissions to Hospital, promoting safety, dignity and therapeutic engagement whilst helping to reduce risk and support recovery during periods of acute illness.

The candidate will support the individual to access all parts of the Eating Disorder Plymouth Pathway, including the Eating Disorder Service (EDS).

Please refer to job description for key responsibilities of post.

Person Specification

Qualifications

Essential

  • Maths & English GCSE Grades 4 and above or equivalent
  • Commitment to further education
  • NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level

Desirable

  • Any courses or e-learning undertaken in mental or physical health.
  • Any courses or e-learning undertaken in eating disorders.
  • Any courses or e-learning undertaken in Trauma Informed Approaches.
  • Certification of Venepuncture training.
  • Certification of ECG training.
  • Certification of NEWS 2 training.
  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas.
  • Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Experience

Essential

  • Experience of working with those who have been acutely unwell with their mental health.
  • Experience of working within a multi-disciplinary team (MDT).

Desirable

  • Experience of working within a clinic setting.
  • Experience of working with those who have eating disorders.
  • Experience of working with those who have been acutely unwell secondary to their mental health.
  • Experience of lone working.

Specific skills

Essential

  • To be able to work with those who present with high levels of emotional distress.
  • To be able to work transparently and have honest conversations with service users including when the decisions are those that will not be agreed with or will cause distress.
  • Excellent communication skills.
  • Ability to travel across the city to attend home and community appointments.
  • Able to work independently when tasks have been set, but also as part of a team.
  • Confident in talking to individuals, and also challenging information provided, compassionately.
  • Time management skills.
  • Skills in prioritising and managing workload.
  • Ability to mange own stress.
  • Understanding approach, to mental health and specifically eating disorders.
  • Belief that recovery is possible.
  • Aware of own limitations.

Desirable

  • To be able to undertake a full set of clinical observations.
  • To be able to undertake venepuncture.
  • To be able to undertake an ECG.

Knowledge

Essential

  • Knowledge of different mental health illnesses, the risks and treatment interventions.
  • Knowledge of legislation that supports the rights of those with mental health illnesses such as Mental Health and Mental Capacity Act.
  • Knowledge of the impact of trauma.
  • Knowledge of eating disorders.
  • Knowledge of safe clinical observations.

Desirable

  • The different types of eating disorders, the medical and psychological risks, treatment interventions.
  • Awareness of MEEDS.
  • Knowledge of how to use system one.
  • Knowledge of the personalised care framework.
  • Knowledge of the cycle of change.
Person Specification

Qualifications

Essential

  • Maths & English GCSE Grades 4 and above or equivalent
  • Commitment to further education
  • NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level

Desirable

  • Any courses or e-learning undertaken in mental or physical health.
  • Any courses or e-learning undertaken in eating disorders.
  • Any courses or e-learning undertaken in Trauma Informed Approaches.
  • Certification of Venepuncture training.
  • Certification of ECG training.
  • Certification of NEWS 2 training.
  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas.
  • Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Experience

Essential

  • Experience of working with those who have been acutely unwell with their mental health.
  • Experience of working within a multi-disciplinary team (MDT).

Desirable

  • Experience of working within a clinic setting.
  • Experience of working with those who have eating disorders.
  • Experience of working with those who have been acutely unwell secondary to their mental health.
  • Experience of lone working.

Specific skills

Essential

  • To be able to work with those who present with high levels of emotional distress.
  • To be able to work transparently and have honest conversations with service users including when the decisions are those that will not be agreed with or will cause distress.
  • Excellent communication skills.
  • Ability to travel across the city to attend home and community appointments.
  • Able to work independently when tasks have been set, but also as part of a team.
  • Confident in talking to individuals, and also challenging information provided, compassionately.
  • Time management skills.
  • Skills in prioritising and managing workload.
  • Ability to mange own stress.
  • Understanding approach, to mental health and specifically eating disorders.
  • Belief that recovery is possible.
  • Aware of own limitations.

Desirable

  • To be able to undertake a full set of clinical observations.
  • To be able to undertake venepuncture.
  • To be able to undertake an ECG.

Knowledge

Essential

  • Knowledge of different mental health illnesses, the risks and treatment interventions.
  • Knowledge of legislation that supports the rights of those with mental health illnesses such as Mental Health and Mental Capacity Act.
  • Knowledge of the impact of trauma.
  • Knowledge of eating disorders.
  • Knowledge of safe clinical observations.

Desirable

  • The different types of eating disorders, the medical and psychological risks, treatment interventions.
  • Awareness of MEEDS.
  • Knowledge of how to use system one.
  • Knowledge of the personalised care framework.
  • Knowledge of the cycle of change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Glenbourne Unit

Admin Block, Morlaix Drive,

Plymouth

Devon

PL6 5AF


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

Glenbourne Unit

Admin Block, Morlaix Drive,

Plymouth

Devon

PL6 5AF


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Team Manager for ED-ITT

Danielle Johns

daniellejohns@nhs.net

01752435142

Details

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2026-NM-10229

Job locations

Glenbourne Unit

Admin Block, Morlaix Drive,

Plymouth

Devon

PL6 5AF


Supporting documents

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