Job summary
We are delighted to invite a motivated and compassionate
Peer Support Worker to join the team a highly successful and motivated team at
Syrena House. We are dedicated to
delivering high-quality person-centred care to individuals with severe and
enduring and complex mental health needs and often with co morbidities.
We are shortly moving to the Mount Gould site to incorporate
an additional 6 step down beds, this an exciting period of change and growth
for us.
Syrena House is currently a 9 bedded male inpatient unit
where our core focus is to empower patients on their journey toward greater
independence and help them prepare for a fulfilling life within the community.
We are looking for someone with lived experience to support
our patients on their journey, show passion and commitment and respect. You will work collaboratively with our team,
utilise therapeutic resources and engage
proactively with community services to help and support our patients throughout
their recovery.
please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Please note that Livewell may close the job advert earlier than the specified deadline. Therefore, we recommend you submit your application at the earliest opportunity
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Main duties of the job
The PSW will work with service users on a 1:1
or group basis.
The PSW will form and maintain supportive
relationships with serviceusers.
The PSW will promote better mental health by
acting as a suitable role model.
The PSW will accompany service users to
appointments.
To attend meetings and other formal/informal
communication events linked to the work of the team, as directed by team
manager.
To liaise appropriately with other agencies as
part of supporting the delivery of care.
The PSW will share ideas about ways of
achieving recovery goals, drawing on personal experience and a range
of coping, self-help and self-management techniques.
To assist others to create their own recovery plans, make and record
advanced decisions.
To support patients to identify and overcome fears within a relationship
of empathy and trust.
To model personal responsibility, self-awareness, self-belief,
self-advocacy and hopefulness.
To work with service users and carers to work towards recovery.
Encourage social/physical activities as identified within the care plan.
Be able to respond effectively to any concerns of abuse and know
procedures they need to follow to escalate their concerns.
To participate in, support and maintain positive interventions and
planned activity programmes to improve the persons quality of life. To record
contacts, interventions and observations on the electronic record
systems.
About us
Livewell Southwest is an independent, award-winning social
enterprise delivering integrated health and social care services across
Plymouth, South Hams, and West Devon, with specialist services in parts of
Devon and Cornwall. Our teams work in community hospitals, GP practices, sports
centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and
collaboration. We focus on transforming services to ensure sustainability, while
empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in
shaping the care they receive, striving to deliver the right care at the right
time and place. Centering our work on individual needs helps people lead
healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training
pathways, leadership programs, and funding for qualifications like the Care
Certificate and Nurse Training Scholarships. Our induction and preceptorship
programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all
sections of the community, including those with armed forces experience, lived experience of mental
health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the
application process, contact the Recruiting Manager listed in the job advert.
Job description
Job responsibilities
In addition
to the main responsibilities, please see below for other elements of the job description.
Responsibility for
People Management
To be involved in
the continued development of the PSW training programme and in the ongoing
evaluation of the PWP role.
To participate in
and support students learning along with other members of the team.
Responsibility for
financial and/or physical resources
The post holder
will have no direct responsibility for finance; however they will adhere to
relevant trust policies on financial issues.
The post holder
will use Livewell resources in a sustainable way.
To have a
knowledge and understanding of counter fraud.
Responsibility for administration
To plan own diary and maintain accurate records of all activity
Maintain up to date electronic records in a timely
and accurate manner
Maintain
confidentiality of information being aware of trust policies and local
protocols and keeping up-to-date with changes.
To regularly access
email and other information through Livewell SouthWest Intranet.
Responsibility for
implementation of
policy and/or service developments
To abide by the PSW code of conduct , so that the central focus of work,
inspiring recover, is not compromised in any way.
To comply with Livewell southwest policies and procedures relevant to
the role.
To report any observed incident of unprofessional behaviour,
accidents/incidents, untoward occurrences or faulty equipment.
To participate professionally in service development and proposed
service changes
To take part in any audit processes as required.
Comply with universal infection control precautions and procedures.
To complete all Mandatory training and other training pertinent to the
role, as agreed by line manager.
Other Responsibilities
The post holder will be aware of and work within their own limits, and
competencies
Be punctual for work and conduct themselves in a professional manner in
accordance with Livewell policies
COMMUNICATIONS AND RELATIONSHIPS
The post holder will sign-post to various resources, opportunities
and activities within the trust and third sector agencies
To act as an ambassador for Livewell with external agencies
and partner organisations.
To support the team in promoting a recovery orientated
environment by identifying recovery focused activities and imparting
information and education as required.
PHYSICAL DEMANDS OF THE JOB
The post holder must be able move across Plymouth as part of
their community work,
The post holder will be competent in computer skills
ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required
to comply with all relevant policies and procedures pertinent to their post.
Current versions can be found on the intranet or via your manager. The areas
listed below are those Livewell Southwest currently places particular emphasis
on. Failure to follow correct policies and procedures may result in
disciplinary action.
Risk
Management
In
accordance with the Risk Management Strategy, employees will participate,
whenever required, with the risk management process. They will support line
managers by attending mandatory and statutory training, completing
incident/accident forms for every adverse event or near miss that occurs,
report all defects and complaints, and communicate any dangerous situation to
individuals potentially at risk.
Health
and Safety at Work
You
must co-operate with those in authority and others in meeting the statutory
requirements and in following policies and procedures. A copy of the Health and Safety Policy is
available from the intranet or from the Risk Management Department.
You
are reminded that in accordance with the Health and Safety at Work Act 1974 you
have a duty to take reasonable care to avoid injury to yourself and to others
affected by your work activities.
You
will be notified where your post carries a requirement for immunisation.
You may be required to be
able to undertake physical intervention training and participate in physical
intervention as part of a physical intervention team and Basic Life Support (BLS).
Infection
Control
Livewell Southwest is
determined to eradicate healthcare-acquired infection and puts a great deal of
emphasis on the responsibility of all staff to ensure their own personal and
others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with
infection control policies and guidance, attend relevant updates and report
issues of concern to their immediate line manager (if no action or explanation
received, then it is the individuals responsibility to escalate their concerns
to the Director of Operations or Chief Executives Office).
Safeguarding
Children and Adults
All
employees have a duty to safeguard and promote the welfare of children and
adults and are required to act in such a way that at all times safeguards their
health and wellbeing. Familiarisation with and adherence to national and
local safeguarding adults and children policies is an essential requirement
upon all employees. Livewell Southwest has specific safeguarding policies and
in addition, employees also have a responsibility to practice and work within
the multi-agency policy developed by the Safeguarding Adults Board and the
Safeguarding Children Board. Staff are also required to participate in related
mandatory/statutory training.
Research
For clinical posts at bands
5 and 6, there is an expectation that engagement in research will be part of
this role. Therefore, an awareness of the value and relevance of research is expected,
and the post holder should either support existing research within their
specialty area as appropriate or identify opportunities to raise awareness of
research possibilities. For clinical
posts at band 7 and above, the post holder will be required to actively
participate in complex audits using research methodology or participate as
required in clinical trials or equipment testing, and will demonstrate high
level involvement in local ongoing research projects.
Sustainability and climate
change
All staff are expected to
take responsibility for the reduction of carbon emissions within their area of
the organisation. In particular this may relate to reducing energy consumption,
making low carbon travel choices, consideration of goods and services being
purchased, and waste reduction.
Other
This Job Description is not exhaustive and may change
as the post develops, but such change will not take place without consultation
between the post holder and their manager. Job descriptions should be reviewed
at least annually at the appraisal meeting
Job description
Job responsibilities
In addition
to the main responsibilities, please see below for other elements of the job description.
Responsibility for
People Management
To be involved in
the continued development of the PSW training programme and in the ongoing
evaluation of the PWP role.
To participate in
and support students learning along with other members of the team.
Responsibility for
financial and/or physical resources
The post holder
will have no direct responsibility for finance; however they will adhere to
relevant trust policies on financial issues.
The post holder
will use Livewell resources in a sustainable way.
To have a
knowledge and understanding of counter fraud.
Responsibility for administration
To plan own diary and maintain accurate records of all activity
Maintain up to date electronic records in a timely
and accurate manner
Maintain
confidentiality of information being aware of trust policies and local
protocols and keeping up-to-date with changes.
To regularly access
email and other information through Livewell SouthWest Intranet.
Responsibility for
implementation of
policy and/or service developments
To abide by the PSW code of conduct , so that the central focus of work,
inspiring recover, is not compromised in any way.
To comply with Livewell southwest policies and procedures relevant to
the role.
To report any observed incident of unprofessional behaviour,
accidents/incidents, untoward occurrences or faulty equipment.
To participate professionally in service development and proposed
service changes
To take part in any audit processes as required.
Comply with universal infection control precautions and procedures.
To complete all Mandatory training and other training pertinent to the
role, as agreed by line manager.
Other Responsibilities
The post holder will be aware of and work within their own limits, and
competencies
Be punctual for work and conduct themselves in a professional manner in
accordance with Livewell policies
COMMUNICATIONS AND RELATIONSHIPS
The post holder will sign-post to various resources, opportunities
and activities within the trust and third sector agencies
To act as an ambassador for Livewell with external agencies
and partner organisations.
To support the team in promoting a recovery orientated
environment by identifying recovery focused activities and imparting
information and education as required.
PHYSICAL DEMANDS OF THE JOB
The post holder must be able move across Plymouth as part of
their community work,
The post holder will be competent in computer skills
ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required
to comply with all relevant policies and procedures pertinent to their post.
Current versions can be found on the intranet or via your manager. The areas
listed below are those Livewell Southwest currently places particular emphasis
on. Failure to follow correct policies and procedures may result in
disciplinary action.
Risk
Management
In
accordance with the Risk Management Strategy, employees will participate,
whenever required, with the risk management process. They will support line
managers by attending mandatory and statutory training, completing
incident/accident forms for every adverse event or near miss that occurs,
report all defects and complaints, and communicate any dangerous situation to
individuals potentially at risk.
Health
and Safety at Work
You
must co-operate with those in authority and others in meeting the statutory
requirements and in following policies and procedures. A copy of the Health and Safety Policy is
available from the intranet or from the Risk Management Department.
You
are reminded that in accordance with the Health and Safety at Work Act 1974 you
have a duty to take reasonable care to avoid injury to yourself and to others
affected by your work activities.
You
will be notified where your post carries a requirement for immunisation.
You may be required to be
able to undertake physical intervention training and participate in physical
intervention as part of a physical intervention team and Basic Life Support (BLS).
Infection
Control
Livewell Southwest is
determined to eradicate healthcare-acquired infection and puts a great deal of
emphasis on the responsibility of all staff to ensure their own personal and
others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with
infection control policies and guidance, attend relevant updates and report
issues of concern to their immediate line manager (if no action or explanation
received, then it is the individuals responsibility to escalate their concerns
to the Director of Operations or Chief Executives Office).
Safeguarding
Children and Adults
All
employees have a duty to safeguard and promote the welfare of children and
adults and are required to act in such a way that at all times safeguards their
health and wellbeing. Familiarisation with and adherence to national and
local safeguarding adults and children policies is an essential requirement
upon all employees. Livewell Southwest has specific safeguarding policies and
in addition, employees also have a responsibility to practice and work within
the multi-agency policy developed by the Safeguarding Adults Board and the
Safeguarding Children Board. Staff are also required to participate in related
mandatory/statutory training.
Research
For clinical posts at bands
5 and 6, there is an expectation that engagement in research will be part of
this role. Therefore, an awareness of the value and relevance of research is expected,
and the post holder should either support existing research within their
specialty area as appropriate or identify opportunities to raise awareness of
research possibilities. For clinical
posts at band 7 and above, the post holder will be required to actively
participate in complex audits using research methodology or participate as
required in clinical trials or equipment testing, and will demonstrate high
level involvement in local ongoing research projects.
Sustainability and climate
change
All staff are expected to
take responsibility for the reduction of carbon emissions within their area of
the organisation. In particular this may relate to reducing energy consumption,
making low carbon travel choices, consideration of goods and services being
purchased, and waste reduction.
Other
This Job Description is not exhaustive and may change
as the post develops, but such change will not take place without consultation
between the post holder and their manager. Job descriptions should be reviewed
at least annually at the appraisal meeting
Person Specification
Qualifications
Essential
- Basic Education
- To complete the NCFE level 2 in understanding and supporting people with mental health needs and complete care certificate within the first 6 months of joining unless already obtained.
Desirable
- NVQ level 3, QCF level 3 in health and social care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- - Lived experience of using mental health services
- - Previous care experience with people who have mental health difficulties
Desirable
- - Previous experience working in a multidisciplinary team.
- - Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid).
Knowledge
Essential
- - Knowledge of mental health
- - Awareness of safeguarding principles
- - Good communication and listening skills
- - Organisational skills
- - Problem solving skills
- - An awareness to maintain professional Boundaries
- - Awareness of own limits and boundaries in relation to own job role
- - Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
- - Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
- - Resilience
Desirable
- - A basic understanding of physical health presentation
Person Specification
Qualifications
Essential
- Basic Education
- To complete the NCFE level 2 in understanding and supporting people with mental health needs and complete care certificate within the first 6 months of joining unless already obtained.
Desirable
- NVQ level 3, QCF level 3 in health and social care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- - Lived experience of using mental health services
- - Previous care experience with people who have mental health difficulties
Desirable
- - Previous experience working in a multidisciplinary team.
- - Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid).
Knowledge
Essential
- - Knowledge of mental health
- - Awareness of safeguarding principles
- - Good communication and listening skills
- - Organisational skills
- - Problem solving skills
- - An awareness to maintain professional Boundaries
- - Awareness of own limits and boundaries in relation to own job role
- - Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
- - Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
- - Resilience
Desirable
- - A basic understanding of physical health presentation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
