Job summary
Development
Team within the Finance Directorate as a Business Development Programme Manager.
Livewell
Southwest first developed its business development and commercial strategy in
2021, guiding how the organisation identifies, assesses and delivers commercial
and income-generating opportunities alongside its core NHS and local authority
contracts. This role plays a key part in supporting that ambition.
The post
holder will support the proactive identification, assessment and development
of new business and commercial opportunities, including horizon scanning,
market research, opportunity validation, business case and option appraisal
development, and coordination of tender and bid activity.
Alongside
the commercial focus, the role requires strong programme and project
management capability to plan, deliver, monitor and review complex
commercial and corporate projects. The post holder will work closely with
operational, corporate and clinical colleagues to scope, design and deliver
projects, support change processes and identify and mitigate risks.
This is a
varied and influential role, well suited to someone who enjoys working across
organisational boundaries and translating ideas and opportunities into
deliverable programmes of work.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
Main duties of the job
- To utilise programme and project management skills to plan, deliver, monitor and review commercial development, income generation and corporate projects within the Commercial Development portfolio.
- To horizon scan for new business and commercial opportunities, assess and validate their potential, and support the development of business cases and option appraisals.
- To support and coordinate tender and bid activity, including reviewing relevant portals and working with subject matter experts to develop high-quality submissions.
- To develop innovative approaches to internal business opportunities and support their progression into deliverable projects.
- To work closely with operational, corporate and clinical colleagues to scope, design and deliver projects, advise on change processes and identify and mitigate risks.
- To provide project management coaching, experience and guidance to colleagues whose projects they support.
- All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
- Job Share(s) Considered
- Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
About us
Livewell
Southwest is an independent, award-winning social enterprise delivering
integrated health and social care services across Plymouth, South Hams, West
Devon and parts of Devon and Cornwall. We are committed to improving health
outcomes, reducing inequalities and supporting our communities to live well.
Livewell
Southwest values its staff and makes investment in their development a
priority. We currently offer a wide range of development opportunities,
including:
- A
minimum of three days protected CPD for registered staff
- Development
pathways for unregistered staff from apprentice to bands 2, 3 and 4 and
for registered staff in bands 5, 6, 7 and 8
- Leadership
programmes
- Coaching
and mentoring
- Medicines
Management, leg Ulcer Management and Assessment Training
- Access
and funding for training including Care Certificate, Assistant
Practitioners Course and Scholarship Into Nurse Training
- Robust
Preceptorship
- An
induction programme tailored to your needs
- Relocation
package may be considered for the right candidate for certain roles
Livewell Southwest can allow existing members of the NHS
Pension Scheme to continue their membership when they join the organisation.
Job description
Job responsibilities
Analytical and Judgemental Skills
- To provide challenge and scrutiny to projects, including commercial development and income generation initiatives, to ensure agreed outputs and capability will be delivered in support of wider organisational objectives.
- To analyse and interpret sensitive and highly complex information, including financial and commercial data, and take appropriate action and provide advice aligned to strategic aims and performance targets.
- To direct others to complete relevant analysis to support decision making.
- To understand and communicate complex information clearly and facilitate understanding among a wide range of stakeholders.
- To interpret and communicate performance and financial information to support understanding of interdependencies across programmes, projects and commercial activity.
Planning and Organisational Skill
- To identify and plan own professional development needs.
- To plan and prioritise own work and that of
project teams.
- To identify and plan own professional
development needs.
- To undertake cost/benefit analysis of expenditure and support the management of budgets where required.
- To support the development of a robust programme environment for commercial and corporate projects, ensuring effective systems for project development, tracking and reporting.
- To identify, assess and plan for risks and opportunities within programmes and projects.
- To support, advise on and plan delivery of change initiatives across operational and organisation-wide settings which may include:
- Development of Project Initiation Documents, including project, risk, contingency and resource plans
- Co-design of governance structures and reporting processes
- Development of project scope, including testing financial and non-financial benefits
- Post-project evaluation
- Implementation of quality improvement methodologies
- Skills transfer
- Supervision of the Project Support Officer
- Coordination, developing and submitting bid opportunities
- To ensure compliance with established governance arrangements, producing highlight and exception reports as required.
- To support the application of project management and improvement methodologies across workstreams.
- To act as a champion for continuous improvement, promoting progressive approaches to project, programme and change management.
- To undertake training to support continuous improvement and lean skills development.
- To coordinate and lead activity to enable bid submissions, projects and programmes to be presented to Programme Boards and other senior governance forums.
Policy and Service Development Implementation
- To work with senior leaders to identify, shape and prioritise corporate and commercial project opportunities.
- To contribute to and ensure compliance with best practice in project and programme management.
- To lead and contribute to policy development where required.
- To make clear, evidence-based recommendations to decision makers.
- To present complex ideas and concepts to a wide range of stakeholders, including clinical, operational and executive colleagues.
- To support the development and implementation of policies aligned to organisational strategy and commercial objectives.
Financial
- To work closely with finance and information colleagues, including the Commercial Development Team, to develop performance management frameworks that support continuous improvement and identification of pipeline opportunities.
- To work with finance colleagues to test and validate financial assumptions at all stages of programme and project delivery.
- To develop option appraisals and make recommendations.
- To undertake cost/benefit analysis and financial modelling.
- To analyse financial data and make recommendations to improve financial sustainability and value for money.
Organisational Development and Delivering Training
- To coach members of the Commercial Development Team and wider organisation as required.
- To coach operational and clinical managers to embed best practice in project and change management.
Information Resources
- To work with the Performance and Information Team to develop programme dashboards that evidence delivery of commercial and corporate objectives.
- To undertake complex activity and financial analysis to support option appraisal and project assurance.
Research and Development
- To apply best practice in project, change and workforce management across the Income Generation portfolio.
- To review emerging research, evidence and benchmarking to support implementation of new projects aligned to Livewell Southwest strategic aims.
- To maintain own knowledge of best practice and current evidence.
Professional
- To deputise for the Commercial Development Manager as required.
- To carry out any other reasonable duties commensurate with the role, as delegated by the Commercial Development Manager.
- To undertake personal development and training to meet the requirements of the role.
Procurement / Contractual
- To coordinate bid, procurement and governance processes in support of tenders for the benefit of Livewell Southwest and its strategic partners.
To coordinate the development of business cases and bid submissions for new contracts, working with subject matter experts and commercial colleagues where appropriate.
Communications and Relationships
- To foster effective and supportive relationships with operational teams and external stakeholders to enable delivery of agreed outcomes.
- To work collaboratively with multi-disciplinary teams across Livewell Southwest.
- To represent the Commercial Development Team with external stakeholders where required.
- To participate confidently in Executive-led Steering Groups and liaise with Executive colleagues as necessary.
- To build credibility and effective working relationships with senior leaders to support delivery and adoption of new ways of working.
- To promote, negotiate and facilitate change and, where necessary, manage and resolve conflict constructively.
- To work effectively with high levels of complexity and translate this into clear, motivating and deliverable plans.
- To remain calm and professional when dealing with challenging or contentious issues.
Job description
Job responsibilities
Analytical and Judgemental Skills
- To provide challenge and scrutiny to projects, including commercial development and income generation initiatives, to ensure agreed outputs and capability will be delivered in support of wider organisational objectives.
- To analyse and interpret sensitive and highly complex information, including financial and commercial data, and take appropriate action and provide advice aligned to strategic aims and performance targets.
- To direct others to complete relevant analysis to support decision making.
- To understand and communicate complex information clearly and facilitate understanding among a wide range of stakeholders.
- To interpret and communicate performance and financial information to support understanding of interdependencies across programmes, projects and commercial activity.
Planning and Organisational Skill
- To identify and plan own professional development needs.
- To plan and prioritise own work and that of
project teams.
- To identify and plan own professional
development needs.
- To undertake cost/benefit analysis of expenditure and support the management of budgets where required.
- To support the development of a robust programme environment for commercial and corporate projects, ensuring effective systems for project development, tracking and reporting.
- To identify, assess and plan for risks and opportunities within programmes and projects.
- To support, advise on and plan delivery of change initiatives across operational and organisation-wide settings which may include:
- Development of Project Initiation Documents, including project, risk, contingency and resource plans
- Co-design of governance structures and reporting processes
- Development of project scope, including testing financial and non-financial benefits
- Post-project evaluation
- Implementation of quality improvement methodologies
- Skills transfer
- Supervision of the Project Support Officer
- Coordination, developing and submitting bid opportunities
- To ensure compliance with established governance arrangements, producing highlight and exception reports as required.
- To support the application of project management and improvement methodologies across workstreams.
- To act as a champion for continuous improvement, promoting progressive approaches to project, programme and change management.
- To undertake training to support continuous improvement and lean skills development.
- To coordinate and lead activity to enable bid submissions, projects and programmes to be presented to Programme Boards and other senior governance forums.
Policy and Service Development Implementation
- To work with senior leaders to identify, shape and prioritise corporate and commercial project opportunities.
- To contribute to and ensure compliance with best practice in project and programme management.
- To lead and contribute to policy development where required.
- To make clear, evidence-based recommendations to decision makers.
- To present complex ideas and concepts to a wide range of stakeholders, including clinical, operational and executive colleagues.
- To support the development and implementation of policies aligned to organisational strategy and commercial objectives.
Financial
- To work closely with finance and information colleagues, including the Commercial Development Team, to develop performance management frameworks that support continuous improvement and identification of pipeline opportunities.
- To work with finance colleagues to test and validate financial assumptions at all stages of programme and project delivery.
- To develop option appraisals and make recommendations.
- To undertake cost/benefit analysis and financial modelling.
- To analyse financial data and make recommendations to improve financial sustainability and value for money.
Organisational Development and Delivering Training
- To coach members of the Commercial Development Team and wider organisation as required.
- To coach operational and clinical managers to embed best practice in project and change management.
Information Resources
- To work with the Performance and Information Team to develop programme dashboards that evidence delivery of commercial and corporate objectives.
- To undertake complex activity and financial analysis to support option appraisal and project assurance.
Research and Development
- To apply best practice in project, change and workforce management across the Income Generation portfolio.
- To review emerging research, evidence and benchmarking to support implementation of new projects aligned to Livewell Southwest strategic aims.
- To maintain own knowledge of best practice and current evidence.
Professional
- To deputise for the Commercial Development Manager as required.
- To carry out any other reasonable duties commensurate with the role, as delegated by the Commercial Development Manager.
- To undertake personal development and training to meet the requirements of the role.
Procurement / Contractual
- To coordinate bid, procurement and governance processes in support of tenders for the benefit of Livewell Southwest and its strategic partners.
To coordinate the development of business cases and bid submissions for new contracts, working with subject matter experts and commercial colleagues where appropriate.
Communications and Relationships
- To foster effective and supportive relationships with operational teams and external stakeholders to enable delivery of agreed outcomes.
- To work collaboratively with multi-disciplinary teams across Livewell Southwest.
- To represent the Commercial Development Team with external stakeholders where required.
- To participate confidently in Executive-led Steering Groups and liaise with Executive colleagues as necessary.
- To build credibility and effective working relationships with senior leaders to support delivery and adoption of new ways of working.
- To promote, negotiate and facilitate change and, where necessary, manage and resolve conflict constructively.
- To work effectively with high levels of complexity and translate this into clear, motivating and deliverable plans.
- To remain calm and professional when dealing with challenging or contentious issues.
Person Specification
Qualifications
Essential
- Project management qualifications or equivalent experience.
- Educated to degree or masters level or equivalent level of experience of working at a senior level in an area relevant to this role.
Desirable
- PRINCE2 or MSP trained.
- Change management qualification.
Experience
Essential
- Experience of managing large scale projects including definition, design and delivery.
- Ability to use email and internet.
- Ability to use advanced levels of Microsoft applications.
- To produce and give presentations to audiences of varying size, type and seniority.
- Advanced keyboard skills.
- Experience of developing option appraisal.
- Experience of cost/benefit analysis of expenditure and management of budgets.
- Experience of analysing a range of financial data and making recommendations in regard to improving financial position.
Desirable
- Experience of using improvement methodologies to deliver results.
- Experience of supporting or managing new business, commercial or income-generating opportunities.
- Experience of delivering complex projects within a health and social care provider.
- Experience of contributing to or coordinating tender submissions, bids or procurement processes.
Knowledge
Essential
- Programme management knowledge including cost, quality and risk management.
- Knowledge of improvement methodologies.
- Understanding of health and social care services to set own work in context.
Desirable
- Experience of using improvement methodologies to deliver results.
- Knowledge of lean improvement.
- Understanding of commissioning, procurement or contracting processes within the NHS or wider public sector.
- Knowledge of bid writing, tender development or business case preparation.
Specific skills
Essential
- Communication and Relationship Skills.
- Communicate, establish and maintain relationships. Motivate, negotiate, persuade, make presentations, train others, empathise, communicate unpleasant news sensitively and provide counselling and reassurance.
- Facilitate good working relationships with other colleagues across LSW and the wider health and social care community.
- Manage and navigate through ambiguity.
- Demonstrate flexible communication as appropriate to audience including with commissioners, clinical and non - clinical stakeholders and networking skills across departments.
- To be able to communicate effectively complex information to others.
- Able to manage conflict
- Personable and credible
Desirable
- Must be able to make decisions under pressure.
- Confidence in networking across departments and external organisations in support of business development or partnership working.
Personal Qualities and attibutes
Essential
- Demonstrates behaviours and attitudes that supports LSW.
- Demonstrates appropriate behaviours and attitudes that contribute to an organisational culture where people/ patients are at the heart of everything we do.
- Articulate.
- Ability to work autonomously, self-starter.
- Team player.
Additional requirements
Essential
- Must be able to concentrate at a VDU for long periods.
- Ability to concentrate on reports and paperwork and manage unexpected interruptions
Person Specification
Qualifications
Essential
- Project management qualifications or equivalent experience.
- Educated to degree or masters level or equivalent level of experience of working at a senior level in an area relevant to this role.
Desirable
- PRINCE2 or MSP trained.
- Change management qualification.
Experience
Essential
- Experience of managing large scale projects including definition, design and delivery.
- Ability to use email and internet.
- Ability to use advanced levels of Microsoft applications.
- To produce and give presentations to audiences of varying size, type and seniority.
- Advanced keyboard skills.
- Experience of developing option appraisal.
- Experience of cost/benefit analysis of expenditure and management of budgets.
- Experience of analysing a range of financial data and making recommendations in regard to improving financial position.
Desirable
- Experience of using improvement methodologies to deliver results.
- Experience of supporting or managing new business, commercial or income-generating opportunities.
- Experience of delivering complex projects within a health and social care provider.
- Experience of contributing to or coordinating tender submissions, bids or procurement processes.
Knowledge
Essential
- Programme management knowledge including cost, quality and risk management.
- Knowledge of improvement methodologies.
- Understanding of health and social care services to set own work in context.
Desirable
- Experience of using improvement methodologies to deliver results.
- Knowledge of lean improvement.
- Understanding of commissioning, procurement or contracting processes within the NHS or wider public sector.
- Knowledge of bid writing, tender development or business case preparation.
Specific skills
Essential
- Communication and Relationship Skills.
- Communicate, establish and maintain relationships. Motivate, negotiate, persuade, make presentations, train others, empathise, communicate unpleasant news sensitively and provide counselling and reassurance.
- Facilitate good working relationships with other colleagues across LSW and the wider health and social care community.
- Manage and navigate through ambiguity.
- Demonstrate flexible communication as appropriate to audience including with commissioners, clinical and non - clinical stakeholders and networking skills across departments.
- To be able to communicate effectively complex information to others.
- Able to manage conflict
- Personable and credible
Desirable
- Must be able to make decisions under pressure.
- Confidence in networking across departments and external organisations in support of business development or partnership working.
Personal Qualities and attibutes
Essential
- Demonstrates behaviours and attitudes that supports LSW.
- Demonstrates appropriate behaviours and attitudes that contribute to an organisational culture where people/ patients are at the heart of everything we do.
- Articulate.
- Ability to work autonomously, self-starter.
- Team player.
Additional requirements
Essential
- Must be able to concentrate at a VDU for long periods.
- Ability to concentrate on reports and paperwork and manage unexpected interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
