Job summary
37.5 hours per week.
For people who need mental health support, getting back into
work is a vital step on their recovery journey. The evidence backs this up, but
although 90% of people with severe mental illness want to work, only 8% of them
are in paid employment. That's why were looking for people to join our IPS
Employment Support Service to work with the community mental health teams, as
an Employment Specialist, to champion our mission and help people who need
mental health support - your clients - get back into paid work.
This is an incredibly rewarding role - you will have the
opportunity to transform the lives of your clients, to give them hope,
direction and support their recovery journey. This is also a challenging role,
so you will need to be resilient, empathetic, and dedicated to finding clients
a role that's right for them. As a people person, you will build a good rapport
with your clients, gaining a real understanding of their key skills, their
aspirations and their career goals and finding them opportunities to match.
We welcome people from a range of backgrounds and with a
variety of experience for this role - you don't need any specific
qualifications or clinical experience. Well train you on the Individual
Placement & Support (IPS) approach, giving you the tools, you need to
provide expert support and advice to clients, while also building positive
relationships with employers, opening doors, and changing perceptions around
mental health.
Main duties of the job
In
this role you will work with clients (managing a caseload) who have mental
health support needs, who are unemployed, to assist them in securing
sustainable paid employment in line with their preferences. You will deliver
the Individual Placement and Support (IPS) approach (for which training will be
given), providing person centred advice and guidance to clients, whilst
building positive relationships with local employers to enable clients to move
into suitable employment. This post requires to meet the employment outcomes in
line with the individual and teams KPIs and to produce and collect evidence
for the Fidelity Reviews.
You
will work as part of a community mental health team, maintaining positive and
integrated relationships, fostering a holistic approach to recovery through
employment. You will demonstrate an excellent motivational, communication and
listening skills. This role requires a positive mindset with the ability to
motivate, engage and inspire to make a positive difference to people's lives.
Please see job description for full details.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social
enterprise delivering integrated health and social care services across
Plymouth, South Hams, and West Devon, with specialist services in parts of
Devon and Cornwall. Our teams work in community hospitals, GP practices, sports
centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and
collaboration. We focus on transforming services to ensure sustainability, while
empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in
shaping the care they receive, striving to deliver the right care at the right
time and place. Centering our work on individual needs helps people lead
healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training
pathways, leadership programs, and funding for qualifications like the Care
Certificate and Nurse Training Scholarships. Our induction and preceptorship
programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all
sections of the community, including those with armed forces experience, lived experience of mental
health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the
application process, contact the Recruiting Manager listed in the job advert.
Job description
Job responsibilities
Assist in the
training of newly appointed IPS staff and supporting them during their
assimilation.
The post holder will
participate in interview panels for specified jobs.
Adhere to the expenses policy.
Observe a personal duty of care when using
equipment and resources
Maintaining a safe environment in accordance with
Health and Safety Policies
Source job
opportunities for clients through tailored job search and regular contact with
local employers to explore hidden as well as advertised employment
opportunities.
To adhere to
administrative and data capture protocols which record the progress of
individuals, and to keep accurate and complete records of casework.
To work
independently, reliably and deliver consistently to deliver effective IPS
practice.
To collect employment
recovery stories from people accessing the service.
To collect and
provide the evidence required in the Fidelity Review.
To build and maintain
employer relationships and maintain employer engagement database.
Arrange regular
meetings with clients to monitor and review progress pre and post-employment.
Spend time getting to
know local employers, in order to negotiate job opportunities that meet
individuals strengths, needs, abilities and preferences.
Attend weekly
clinical team meetings as an embedded IPS practitioner.
Provide education and
support to employers, as agreed with the individual, which may include
negotiating adjustments, return to work strategy and on-going contact with the
employer to ensure job retention.
Build relationships
with colleagues in clinical teams to engage and generate referrals and create
collaborative working partnerships with clinical staff (promoting employment as
a positive intervention in the recovery journey).
Once employment has
been secured continue to provide quality service through conducting regular
visits, effective monitoring and in-work support to clients and employers to
help sustain employment.
Establish positive
and integrated relationships with clinical teams, employers and other service
providers.
Work with employers
to promote the service, identify job opportunities and ensure appropriate
strategies are in place to reduce barriers in the workplace this can include
exploring job carving i.e. carving small slices of work from the duties other
staff do not have time to do.
To develop effective
working relationships with a range of external agencies who can help
individuals to achieve their employment goals. This may include local colleges
and training providers.
Work flexible hours
as required.
To challenge
inequalities experienced by clients and address existing discrimination, whilst
ensuring a process of learning for the organisation
Assess
clients support needs related to work which may include benefits/welfare
advice, disclosure of mental health symptoms etc, and provide support &
guidance.
To co-produce
service development with service users where possible.
Ensure that effective monitoring and evaluation
systems are adhered to and keep abreast of changing practice within vocational
rehabilitation.
Ensure that all relevant policies are implemented such as
information governance, safeguarding etc.
Partake in continuous learning about
mental health conditions, their impact and how they can be managed and
undertake mandatory training as required.
Undertake
mandatory training as required, including training in the IPS approach
Actively
participate in own continuous professional development
Implement the
Trust/organisations policies and procedures as required
To work
independently, reliably and deliver consistently to deliver effective IPS
practice.
To develop
effective working relationships with a range of external agencies who can help
individuals to achieve their employment goals. This may include local colleges
and training providers.
Identify barriers
for service excellent and work with internal and external stakeholders to
implement solutions to ensure a high-fidelity service.
Job description
Job responsibilities
Assist in the
training of newly appointed IPS staff and supporting them during their
assimilation.
The post holder will
participate in interview panels for specified jobs.
Adhere to the expenses policy.
Observe a personal duty of care when using
equipment and resources
Maintaining a safe environment in accordance with
Health and Safety Policies
Source job
opportunities for clients through tailored job search and regular contact with
local employers to explore hidden as well as advertised employment
opportunities.
To adhere to
administrative and data capture protocols which record the progress of
individuals, and to keep accurate and complete records of casework.
To work
independently, reliably and deliver consistently to deliver effective IPS
practice.
To collect employment
recovery stories from people accessing the service.
To collect and
provide the evidence required in the Fidelity Review.
To build and maintain
employer relationships and maintain employer engagement database.
Arrange regular
meetings with clients to monitor and review progress pre and post-employment.
Spend time getting to
know local employers, in order to negotiate job opportunities that meet
individuals strengths, needs, abilities and preferences.
Attend weekly
clinical team meetings as an embedded IPS practitioner.
Provide education and
support to employers, as agreed with the individual, which may include
negotiating adjustments, return to work strategy and on-going contact with the
employer to ensure job retention.
Build relationships
with colleagues in clinical teams to engage and generate referrals and create
collaborative working partnerships with clinical staff (promoting employment as
a positive intervention in the recovery journey).
Once employment has
been secured continue to provide quality service through conducting regular
visits, effective monitoring and in-work support to clients and employers to
help sustain employment.
Establish positive
and integrated relationships with clinical teams, employers and other service
providers.
Work with employers
to promote the service, identify job opportunities and ensure appropriate
strategies are in place to reduce barriers in the workplace this can include
exploring job carving i.e. carving small slices of work from the duties other
staff do not have time to do.
To develop effective
working relationships with a range of external agencies who can help
individuals to achieve their employment goals. This may include local colleges
and training providers.
Work flexible hours
as required.
To challenge
inequalities experienced by clients and address existing discrimination, whilst
ensuring a process of learning for the organisation
Assess
clients support needs related to work which may include benefits/welfare
advice, disclosure of mental health symptoms etc, and provide support &
guidance.
To co-produce
service development with service users where possible.
Ensure that effective monitoring and evaluation
systems are adhered to and keep abreast of changing practice within vocational
rehabilitation.
Ensure that all relevant policies are implemented such as
information governance, safeguarding etc.
Partake in continuous learning about
mental health conditions, their impact and how they can be managed and
undertake mandatory training as required.
Undertake
mandatory training as required, including training in the IPS approach
Actively
participate in own continuous professional development
Implement the
Trust/organisations policies and procedures as required
To work
independently, reliably and deliver consistently to deliver effective IPS
practice.
To develop
effective working relationships with a range of external agencies who can help
individuals to achieve their employment goals. This may include local colleges
and training providers.
Identify barriers
for service excellent and work with internal and external stakeholders to
implement solutions to ensure a high-fidelity service.
Person Specification
Additional Requirements
Essential
- Non-judgemental and trustworthy
- Empathy with the needs of those with mental health support needs
- Passion and drive to make a positive difference to people's lives
- Highly motivated with a genuine belief that someone with a mental health condition can find paid employment
- Resilient and tenacious to not give up despite setbacks and frustrations
- Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
- Willingness to travel within the region
Experience
Essential
- Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector
- Experience of working with someone on a one-to-one basis
- Experience of managing multiple tasks at any one time
- Experience of working assertively to influence decision makers
Desirable
- Experience of supporting people to obtain or keep work
- Experience of working within mental health services
- Own personal lived experience of recovery from mental health difficulties
- Previous experience of delivering a service using the IPS model is a bonus
- Proven experience of meeting and exceeding outcomes and targets
Knowledge
Essential
- An understanding of the employment needs, and challenges faced by people who experience mental health difficulties
- Developing a knowledge of a broad range of occupations and jobs
- Able to use IT and tools such as MS Word, PowerPoint and Excel
Desirable
- Knowledge of the benefits agency and all disability/ employment related benefits
Qualifications
Essential
- Educated to a degree level or equivalent experience
Desirable
- Trained in IPS approach
- Level 3 Diploma in Employability Services Sector Qualification
- QCF in Advice & Guidance (Level 3)
Specific Skills
Essential
- Good motivational, communication and listening skills
- Outstanding interpersonal skills and ability to build rapport with a range of people
- Good organisational ability
- Natural ability to build close, trusting and productive relationships with people
- Team orientated and works collaboratively within a mixed-disciplinary team
- Ability to work independently and use initiative to develop and promote a service
Person Specification
Additional Requirements
Essential
- Non-judgemental and trustworthy
- Empathy with the needs of those with mental health support needs
- Passion and drive to make a positive difference to people's lives
- Highly motivated with a genuine belief that someone with a mental health condition can find paid employment
- Resilient and tenacious to not give up despite setbacks and frustrations
- Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
- Willingness to travel within the region
Experience
Essential
- Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector
- Experience of working with someone on a one-to-one basis
- Experience of managing multiple tasks at any one time
- Experience of working assertively to influence decision makers
Desirable
- Experience of supporting people to obtain or keep work
- Experience of working within mental health services
- Own personal lived experience of recovery from mental health difficulties
- Previous experience of delivering a service using the IPS model is a bonus
- Proven experience of meeting and exceeding outcomes and targets
Knowledge
Essential
- An understanding of the employment needs, and challenges faced by people who experience mental health difficulties
- Developing a knowledge of a broad range of occupations and jobs
- Able to use IT and tools such as MS Word, PowerPoint and Excel
Desirable
- Knowledge of the benefits agency and all disability/ employment related benefits
Qualifications
Essential
- Educated to a degree level or equivalent experience
Desirable
- Trained in IPS approach
- Level 3 Diploma in Employability Services Sector Qualification
- QCF in Advice & Guidance (Level 3)
Specific Skills
Essential
- Good motivational, communication and listening skills
- Outstanding interpersonal skills and ability to build rapport with a range of people
- Good organisational ability
- Natural ability to build close, trusting and productive relationships with people
- Team orientated and works collaboratively within a mixed-disciplinary team
- Ability to work independently and use initiative to develop and promote a service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
