Job responsibilities
Key Tasks and Responsibilities of the Post-
The post-holder will offer case management and
clinical supervision to both qualified and trainee PWPs, reporting to the
Lead PWP.
The post holder will have a close working
relationship with the NHS Talking Therapies Clinical leads and across the
leadership team, reporting any operational issues in the delivery of the Low
intensity model.
The post-holder will have delegated line-management
responsibilities for other PWPs, under the direction of the NHS Talking
Therapies Service Manager, e.g. sickness absence monitoring, undertaking
appraisals, performance monitoring.
The post-holder will offer the full range of
evidence-based low intensity interventions, including facilitated self-help,
cCBT and psychoeducational groups.
The post holder will work with people
with different cultural backgrounds and ages, using interpreters when
necessary and may be called upon to work in various community settings (including GP surgeries and community
settings).
1.0
Clinical
1.1
To provide suitability assessments for patients on
entering an NHS Talking Therapies service via a range of means ie via
telephone or face to face.
1.2
To provide LI interventions to patients with mild to
moderate presentations of anxiety and depression.
1.3
Interventions will be via 1:1 LI sessions, cCBT
(Silvercloud), and psycho-educational groups utilising a blend of face to
face and virtual mediums.
1.4
To clinically work within the NHS Talking Therapies structure
and guidance.
1.5
Use appropriate NICE recommended treatments for
presentations of anxiety and depression.
1.6
Use appropriate outcome measures from availability
within IAPTus to evidence a patients treatment outcomes.
1.7
Collect NHS Talking Therapy MDS on each clinical
contact.
1.8
Provide interventions to a broad range of clients
who have common mental health problems who are over 16.
1.9
To work in collaboration with other agencies and
professionals.
1.10 To follow
safeguarding procedures when required, ensuring accurate objective recording
of information.
1.11 On completion
of treatment review the patients journey and ensure appropriate
signposting/referral on is provided as required for patients.
1.12 To understand
the mental health network of Plymouth in order to best support patients.
1.13 To be able to
assess patients who are at risk of harm to themselves or others via a
recognised tool and make appropriate action plans for their needs.
1.14 Complete
accurate contemporaneous records in line with Livewell SW clinical record
keeping policy.
1.15 To clinically
support junior PWPs in their clinical work being available to be able to
support and challenge when required to embed safe, effective treatment plans
for patients.
2.0
Management
2.1
Provide oversight of the PWP team alongside other
post holder.
2.2
Act as a professional leader for the PWP team.
2.3
Provide information to the Service Manager/Clinical
lead which may impact on Service Delivery and / or patient safety.
2.4
To provide line management to an agreed number of
PWPs, including monitoring of sickness absence, performance, record keeping,
and providing oversight and support for staff development by completing
annual appraisal with staff. To follow Livewell SW policies and procedures in
respect of Line management processes.
2.5
Facilitate team meetings for the PWP team, ensuring
information is transient between the team and the Service Manager.
2.6
Have oversight of PWP provision, including volume of
assessment, treatment appointments, and group/workshop facilitation.
2.7
To represent Plymouth Options in a positive manner
and supporting the profile of Plymouth Options and the provisions available.
2.8
To support the ongoing change process that is
inherent in a health care environment, reporting challenges to the Service
Manager.
2.9
Provide feedback to the Service Manager as to
training requirements for team in order to sustain safe effective delivery of
interventions.
2.10 Represent the
PWP team positively and proactively at relevant meetings or forums.
2.11 To support
developing staff complete competencies.
To report to Service Manager and concerns with clinical competence so
a plan can be implemented for that individual.
2.12 Attend
locality meetings as requested by the Lead PWP/ Service Manager.
2.13 To communicate
concerns/risks to the Lead PWP/ Service Manager ensuring that online incident
report is completed.
2.14
To provide weekly caseload management to delegated
members of the PWP team in line with the national NHS Talking Therapy delivery
recommendations.
3.0
Professional
3.1
Ensure
the maintenance of standards of practice according to the employer and any
regulating body and keep up to date on new recommendations/guidelines set by
the department of health (e.g NHS plan, National Service Framework, National
Institute for Clinical Excellence).
3.2
Ensure
that client confidentiality is protected at all times.
3.3
Be
aware of, and keep up to date with advances in the spheres of treatment for
common mental health problems.
3.4
Ensure
clear objectives are identified, discussed and reviewed with senior
therapists on a regular basis as part of continuing professional development.
3.5
Attend clinical/managerial supervision on a
regular basis as agreed with Manager.
3.6
Participate
in individual performance review and respond to agreed objectives.
3.7
Keep
up to date all records in relation to Continuing Professional Development and
ensure personal development plan maintains up to date specialist knowledge of
latest theoretical and service delivery models/developments.
3.8
Attend
relevant conferences / workshops in line with identified professional
objectives.
3.9
Act
as a role model for other staff demonstrating high standards of professional
conduct and clinical practice based on NICE guidance.
3.10
Positively
promote the model of NHS Talking Therapies to other service areas, and
referrers.
4.0
Communication
4.1
To demonstrate excellent communication skills, with
clients, staff, family members, and wider health network.
4.2
To ensure information about individuals assessments
and treatment is accurately recorded using the clinical record system -
IAPTus.
4.3
Provide support to team members to develop efficient
record keeping.
4.4
Is able to impart complex and sensitive information
to patients and families/carers and
related health care professionals.
4.5
To escalate areas of concern to relevant Line Manager/Supervisor.
4.6
To report incidents according the Livewell policy.
5.0
Education and
Training
5.1
To assume responsibility for own personal
development.
5.2
To provide support to new post holders, and identify
training needs via mode of PDP.
5.3
To ensure Livewell SW mandatory training is
completed at scheduled times.
5.4
To have oversight of teams training schedule.
6.0
Human
resources
6.1
To support in conjunction with the other postholder
to deliver case management to the PWP team.
6.2
To support the recruitment and selection of new post
holders.
6.3
To ensure Health Rostering is maintained.
6.4
To ensure staff are supported to access staff
wellbeing and support services.
7.0
Physical Effort
7.1
Role will involve a lot of sitting with clients in
therapy rooms. May require some standing for 2 hours at a time whilst
delivering groups.
8.0
Mental Effort
8.1
Frequent
requirement for intense concentration in the delivery of high quality low
intensity intervention by being closely attuned to the Service Users
psychological state, assessing this and responding appropriately.
9.0
Emotional Effort
9.1
Frequent exposure to distressing or emotional
circumstances arising from therapeutic contact with Service Users (including
relatives and carers) requiring emotional engagement with the material
discussed, emotional self-regulation by the therapist and the delivery of a
therapeutic response within professional boundaries.
Additional information for all posts
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on Healthnet or via your manager. The areas listed below are those Livewell South-West currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
Risk Management:
Health and Safety at Work:
Infection Control:
Safeguarding Children and Adults
Please refer to the attached documentation for full details