Livewell Southwest

Registered General Nurse

This job is now closed

Job summary

37.5 hours per week. We are looking for a patient centered Band 6 RGN to join our Urgent Care Team. This is an exciting time to join Community Crisis Response working in admission avoidance and being part of the teams which developments and works with exciting new initiatives. Every professional is a valued member of this integrated team and you will gain great satisfaction in using your skills, in collaboration with trusted allied health and social care colleagues, to work with patients during their health crisis.

The team includes Physiotherapists, Occupational Therapists, General Nurses, Mental Health Nurses, Social Workers, Community Care Workers, Paramedics, support workers and co-ordinators. In addition, there are opportunities for working with Acute Response Practitioners within the team to expand understanding of physical assessment and clinical reasoning of frail elderly patients in primary care.

CCRT promotes a culture of learning and improvement, and as part of our team you will have the opportunity to gain desirable interdisciplinary skills whilst maintaining your professional identity. Staff are supported with a regular training program to meet team competencies, as well as encouragement to attend relevant professional courses.

The successful candidate will be responsible for assisting in education and management of junior staff and students, and have the opportunity to develop clinical and managerial skills whilst working with a complex and varied caseload.

Main duties of the job

This is an ideal opportunity for someone looking to gain holistic assessment skills and knowledge in a supportive multi-disciplinary team, someone wishing to transition from the Acute to Community setting or someone looking to step up into a band 6 role.

This post will certainly benefit your career pathway, enable you to use your professional training and expand your skills in assessment of frail elderly patients. If you are interested in finding out more then please contact us on 01752 434747, ask for Marie Aitkenhead or Duty Manager.

Summary:

To work as a community based practitioner.

To manage a caseload of patients with complex needs, using evidence based / patient centred principles to assess, plan implement and evaluate interventions to avoid unnecessary hospital admissions.

To participate in the planning, development and evaluation of services within a designated area/team, holding responsibility for defined projects

To contribute to the maintenance and development of the service

To carry out operational / leadership duties as appropriate

To provide leadership for Band 5 and support staff through supervision and appraisal and facilitate them to achieve their KSF competencies

This role may not be eligible for sponsorship under the Skilled Worker route.

Please note that Livewell may close the job advertisement earlier than the specified deadline.

All staff are expected to be able and willing to work across a 7 day service.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2025-NM-9971

Job locations

2nd Floor, Beauchamp Centre

Mount Gould Hospital

Plymouth

Devon

PL4 7QD

Job description

Job responsibilities

Clinical

1.To be professionally responsible and accountable for all aspects of your own work including caseload management.

2.To ensure a high standard of clinical care for those referred in crisis situations and support those you delegate activities to, to achieve the same.

3.To act as a Care Coordinator for patients/Carers and arrange for appropriate care packages to be set up

4.To be responsible for assessing, diagnosing, implementing, planning and reviewing complex needs and packages of care in partnership with patients, carers and multi-professional agencies including case conferences.

5.Through liaison with other registered practitioners, and without face to face patient assessment, care needs may be agreed and implemented.

6.To use clinical reasoning and utilise a wide range of appropriate treatment options to formulate individualised programmes of care and to provide intervention plans for people with a wide range of complex conditions.

7.Have good communication skills as to effectively communicate with patients and their carers, including sensitive and accurate information about their condition.

8.The post holder will have to provide and receive complex, sensitive and confidential information and overcome potential barriers to communication, such as language, disability as well as dealing with concordance and barriers from patients to the prescribed treatment.

9.To provide good quality advice and information regarding the range of realistic options available for meeting the persons care needs and to arrange for care to be set up effectively with supporting documentation.

10.Maintain effective working relationships with multidisciplinary team and deliver a cost effective quality service to patient/carers within a defined geographical area.

11.To contribute to developing initiatives in health promotion and disease management and to be involved with monitoring and improving the standards of health of the community.

12.Involvement in initiation and participation of reviewing existing clinical policies and procedures in steering groups and committees.

13.To co-ordinate and manage a caseload (or caseloads) and delegation of tasks within the skill mix of the Team.

14.To be accountable for the delivery of service by facilitating holistic evidenced based practice to patients, in accordance with National and organisation approved policies/procedures and individual care plans.

15.The aim of which is ensuring maximum independence and quality of life in a constantly changing environment.

16.To take a Lead role within the team when dealing with complex/urgent situations which can be emotionally challenging e.g. terminal illness

17.To supervise, monitor, develop standards and audit of care delivered to patients and Carers by the multi-disciplinary team.

18.To undertake, develop and maintain nursing skills and competencies which are required for their role.

19.To enhance the skill mix of the multi-disciplinary team and ensure that the ever-changing health needs of patients are met.

20.To act as advisor/professional leader in health care issues and clinical practice which are often complex and urgent.

21.Links across & liaising with patients, carers and the wider health, social care and voluntary community.

22.To triage and accept appropriate referrals directly from other disciplines, or refer to other agencies where appropriate.

23.To Case Manage/Care Co-ordinate packages of care and to work within the framework of the CCRT by providing holistic care and demonstrate positive leadership skills.

24.To ensure privacy, dignity and human rights are respected for all patients and carers.

25.To undertake comprehensive risk assessments of all situations associated with the care of Patients in order to ensure the safety of patients' carers and team members. This might include the assessment and provision of equipment ensuring it is used safely.

26.To report and records all incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

27.To be responsible for ordering, monitoring and authorising suitable equipment, within individual competence.

28.To maintain accurate records, which are confidential, up to date, legible and that all care given has to be documented. These records may be paper or IT based system and must be maintained as specified in the organisation policies, professional guidelines and Government directives.

29.The post holder will be expected to oversee the standard of patients records by audit or peer review and have a regular open discussion with team members.

30.The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations or Chief executive office)

31.To monitor and maintain the health, safety and security of self and others.

32.To be responsible for organising own time management on a daily basis in line with caseload demands balancing patient needs with the non-clinical aspect of the role.

33.To work within challenging and unpredictable environments e.g. patients homes, which may have constraints that require adaptability.

34.To act as a clinical advisor on health care issues within their area of expertise.

35.To undertake health promotion whenever possible to all age groups and also contribute to planned health promotion activities.

36.To act as a role model for other staff and students demonstrating high standards of practice and professional conduct.

37.To be involved with the development, implementation and monitoring of standards.

38.Develop links with other professional and voluntary bodies to ensure maximum effectiveness of the service and patient care.

39.To work alongside the Community Practitioners if appropriate in monitoring complex health needs of the patients and reduce hospital admissions.

40.Ensure that work which is often unpredictable is prioritised and suitably delegated to other members of the multi-disciplinary team.

41.Implement, participate and facilitate Clinical Supervision as per organisational Policy.

42.To participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual development plan the post holder will be expected to undertake any training or development required to fulfil their role.

43.Be conversant with the vulnerable adult and child protection procedures and policies of the organisation.

44.To support the CCRT manager regarding equity of workload throughout the larger Team and deputise in his/her absence.

45.Identifying and bring to resolution delays relating to patients progress and timely discharge from the service. Escalating to a more senior level if required.

Professional

46. To Manage and prioritise a defined caseload and delegate where appropriate.

47.To be responsible for the day-to-day management of a caseload team without direct supervision.

48.To participate in policy development through professional forums and implement practice ensuring the clinical practice reflects national and local drivers.

49.To be accountable for effective time and staff management within the constraints of the budget.

50.To support, complete and monitor staff to ensure the submission of all necessary forms, documentation, including IT data and forward as required by the manager/organisation are undertaken in a timely manner.

51.To have a flexible approach to the working day in order to meet the needs of the patient and the service.

52.Co-ordinates annual leave, study leave and duty rotas.

53.To be aware of pressures facing your work colleagues and offer support and ensure they are aware of the organisation support services available to them.

54.To be responsible for monitoring of sickness, line management, appraisals, mandatory training, standards and staff performance, working with the CCRT manager were appropriate.

55.To be responsible for investigating complaints with support from the CCRT Manager and Customer Services Department.

56.To be responsible for maintaining lone working information for identified staff group and monitoring staff adherence to lone working policy and use of devices.

57.To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments, National Service Frameworks and guidelines, and incorporate them as necessary into your own practice.

58.To lead and participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.

59.The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock and equipment ordering.

60.Preserve confidentiality and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.

61.Able to communicate the role and eligibility criteria of the CCRT.

62.Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.

63.Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.

64.The Post Holder to be supplied with a mobile phone and lone working device for work purposes and be expected to abide by the organisation policy.

65.To works within Professional Code of Practice

66.To remain updated and competent and ensure that clinical practice is evidence based.

67.To have an up to date personal development plan and professional portfolio

68.Assume responsibility for own professional development and personal knowledge.

Please refer to supporting documents for full job description