Livewell Southwest

Healthcare Assistant

The closing date is 30 July 2025

Job summary

Up to 30 hours per week.

Join a dedicated team providing health care support for Acute Virtual Ward patients' in their homes across Plymouth, South Hams, and West Devon. This part time role (up to 30.00 hours per week, 7.5-hour shifts) is ideal for an experienced and motivated health care assistant eager to contribute to a growing Urgent Care Nursing service.

You will deliver high-quality, patient-centered care in the community, helping individuals remain safe and independent at home while supporting their health and wellbeing. The role involves utilising clinical skills and expertise within the Urgent Care Nursing Service.

We seek a health care assistant with some clinical knowledge, sound judgement, and the ability to work autonomously and collaboratively in a forward-thinking team.

You will need the ability to working autonomously demonstrating initiative and passion.

Livewell is dedicated to produce a competent workforce; by offering career progression and in return we expect commitment from all our staff. If you feel you have ambition, courage and energy to meet the health and social care challenges ahead.

All Livewell staff are expected to be able and willing to work across a 7 day service.

Please note that Livewell may close the job advertisement earlier than the specified deadline.

Main duties of the job

Responsible for the delivery of high quality care for patients within their homes.

Liaise with the nurse in charge and referral coordinator within the Urgent care nursing service team, and willbe supported by senior clinicians & clinical manager.

Responsible for effectively assessing, monitoring & escalating concerns regarding patient care using SBAR tool.

To prevent & reduce hospital admissions & minimise hospital lengths of stay by supporting the multi disciplinary team with care planning using clinical skills such as observations using NEWS 2, venepuncture and ECG's.

Responsible for reporting to senior clinician on duty.

The Urgent Care Nursing team work on a flexible rota shift system.

The service covers 24 hours per day over seven days a week. However the Acute Virtual Ward health care assistant role runs from 08:30 - 17:00, this post is for 8 hour shift per day.

The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.

Able to provide the interface between hospital, primary care, community & social care settings

Please note that this role may be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for information

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B9832-2025-NM-9958

Job locations

Top Floor, Beauchamp Centre

Mount Gould Hospital, Mount Gould

Plymouth

PL4 7QD


Job description

Job responsibilities

Virtual ward is a safe and efficient alternative to NHS bedded care. Virtual wards support patients who would otherwise be in hospital to receive the acute care and treatment they need in their own home. This includes either preventing avoidable admissions into hospital or supporting early discharge out of hospital.

The post holder will carry out duties working independently or alongside the registered nurse and other members of the MDT team within Plymouth, South Hams and West Devon undertaking urgent clinical nursing skills to patients in their own homes, care homes or other community locations.

On completion of competencies the role will include assisting nursing and members of MDT using clinical procedures including, venepuncture, Male and female urethral catheterisation, 12 lead ECG recording, Simple wound care and aseptic technique, delivery of medications. Good communication skills with patients and colleagues and the ability to organise allocated work is an essential component of this post.

To plan, organise, prioritise and adjust own case load in relation to patient requirement, indirectly supported by Registered Nurse or MDT team. To be responsible for accurately documenting patient visits and contacts and ensuring this information is communicated to the appropriate team.

Referrals will be obtained from Virtual ward, Secondary Care, GPs, Community District Nursing Teams, PPG via 111, SWAST and other appropriate services.

The post holder will be able to provide holistic evidence based / best practice care to patients in accordance with National and Organisational approved policies/procedures and individual care plans.

Work autonomously and unsupervised in the community setting, recognising the risks associated with lone working, both clinically and socially and work proactively to reduce those risks. To manage, under indirect supervision, own workload within competencies of the post.

Work as an autonomous practitioner, managing and prioritising delegated workload according to local guidelines and identified need. Working in a variety of community settings, exercising a high level of judgement, discretion and decision making in clinical care.

Work within challenging and unpredictable environments e.g. patients homes, which may have constraints and require adaptability

Supporting other members of the team in their planning of patient care.

Provides support and advice to patients carers and relatives (on patients conditions and prognosis) where appropriate.

Able to recognise the importance of health education and teaching of patients and carers, and to be able to advise and refer patients on where to access information.

Following patient assessment, undertake clinical skills specific to individual competence under indirect supervision.

Ability to undertake a range of agreed competency based diagnostic tests including Venepuncture & point of care testing, Urethral Catheterisation, 12 Lead ECG and bladder scanning. This list is not exhaustive.

Responsibility for reviewing care delivery and maintaining records in accordance with local and with organisational guidelines.

Maintain accurate records, which are confidential, up to date, legible and that all care given is documented. These records may be paper or IT based system and must be maintained as specified in the Organisation Policies, NMC guidelines and Government directives. Works as part of a multi-disciplinary team

Acts as patient representative to facilitate appropriate care pathways which involves effective communication to peers, other specialist practitioners, GPs and Consultants.

To adhere to infection control policies and guidance.

Job description

Job responsibilities

Virtual ward is a safe and efficient alternative to NHS bedded care. Virtual wards support patients who would otherwise be in hospital to receive the acute care and treatment they need in their own home. This includes either preventing avoidable admissions into hospital or supporting early discharge out of hospital.

The post holder will carry out duties working independently or alongside the registered nurse and other members of the MDT team within Plymouth, South Hams and West Devon undertaking urgent clinical nursing skills to patients in their own homes, care homes or other community locations.

On completion of competencies the role will include assisting nursing and members of MDT using clinical procedures including, venepuncture, Male and female urethral catheterisation, 12 lead ECG recording, Simple wound care and aseptic technique, delivery of medications. Good communication skills with patients and colleagues and the ability to organise allocated work is an essential component of this post.

To plan, organise, prioritise and adjust own case load in relation to patient requirement, indirectly supported by Registered Nurse or MDT team. To be responsible for accurately documenting patient visits and contacts and ensuring this information is communicated to the appropriate team.

Referrals will be obtained from Virtual ward, Secondary Care, GPs, Community District Nursing Teams, PPG via 111, SWAST and other appropriate services.

The post holder will be able to provide holistic evidence based / best practice care to patients in accordance with National and Organisational approved policies/procedures and individual care plans.

Work autonomously and unsupervised in the community setting, recognising the risks associated with lone working, both clinically and socially and work proactively to reduce those risks. To manage, under indirect supervision, own workload within competencies of the post.

Work as an autonomous practitioner, managing and prioritising delegated workload according to local guidelines and identified need. Working in a variety of community settings, exercising a high level of judgement, discretion and decision making in clinical care.

Work within challenging and unpredictable environments e.g. patients homes, which may have constraints and require adaptability

Supporting other members of the team in their planning of patient care.

Provides support and advice to patients carers and relatives (on patients conditions and prognosis) where appropriate.

Able to recognise the importance of health education and teaching of patients and carers, and to be able to advise and refer patients on where to access information.

Following patient assessment, undertake clinical skills specific to individual competence under indirect supervision.

Ability to undertake a range of agreed competency based diagnostic tests including Venepuncture & point of care testing, Urethral Catheterisation, 12 Lead ECG and bladder scanning. This list is not exhaustive.

Responsibility for reviewing care delivery and maintaining records in accordance with local and with organisational guidelines.

Maintain accurate records, which are confidential, up to date, legible and that all care given is documented. These records may be paper or IT based system and must be maintained as specified in the Organisation Policies, NMC guidelines and Government directives. Works as part of a multi-disciplinary team

Acts as patient representative to facilitate appropriate care pathways which involves effective communication to peers, other specialist practitioners, GPs and Consultants.

To adhere to infection control policies and guidance.

Person Specification

Knowledge

Essential

  • Willingness to learn
  • Awareness of Policies / Standards
  • Evidence of recent study
  • Familiar with and committed to the principles and values of the NHS

Desirable

  • Experience HCA level 3

Additional requirements

Essential

  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.

Experience

Essential

  • Relevant experience within a care environment

Qualifications

Essential

  • NVQ 3 in healthcare / skills, knowledge and ability to work to the level required
  • GCSEs grade A-C / 4-9 in maths and English or functional skills level 2 in Maths and English

Specific skills

Essential

  • Effective communication skills including written, oral and IT based
  • Good interpersonal skills
  • Ability to work independently using own initiative
  • Negotiation skills
  • Good time management
  • Organisational skills
  • Ability to recognise own limitations
  • Ability to recognise the professional accountability and responsibility of post

Desirable

  • Venepuncture
  • Recording ECG
  • Wound care (including removal of sutures / clips, packing of wounds, short stretch bandaging)
  • Aseptic technique
  • Continence management including bladder scanning, and male and Female catheterisation
Person Specification

Knowledge

Essential

  • Willingness to learn
  • Awareness of Policies / Standards
  • Evidence of recent study
  • Familiar with and committed to the principles and values of the NHS

Desirable

  • Experience HCA level 3

Additional requirements

Essential

  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.

Experience

Essential

  • Relevant experience within a care environment

Qualifications

Essential

  • NVQ 3 in healthcare / skills, knowledge and ability to work to the level required
  • GCSEs grade A-C / 4-9 in maths and English or functional skills level 2 in Maths and English

Specific skills

Essential

  • Effective communication skills including written, oral and IT based
  • Good interpersonal skills
  • Ability to work independently using own initiative
  • Negotiation skills
  • Good time management
  • Organisational skills
  • Ability to recognise own limitations
  • Ability to recognise the professional accountability and responsibility of post

Desirable

  • Venepuncture
  • Recording ECG
  • Wound care (including removal of sutures / clips, packing of wounds, short stretch bandaging)
  • Aseptic technique
  • Continence management including bladder scanning, and male and Female catheterisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Top Floor, Beauchamp Centre

Mount Gould Hospital, Mount Gould

Plymouth

PL4 7QD


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

Top Floor, Beauchamp Centre

Mount Gould Hospital, Mount Gould

Plymouth

PL4 7QD


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Manager Urgent Care Nursing Service

Glynis Ann Jenkins

glynisjenkins@nhs.net

01752435567

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B9832-2025-NM-9958

Job locations

Top Floor, Beauchamp Centre

Mount Gould Hospital, Mount Gould

Plymouth

PL4 7QD


Supporting documents

Privacy notice

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