Senior Clinical Lead Emergency Care Therapy

Job responsibilities

MAIN DUTIES/RESPONSIBILITIES

Expert Practice

Clinical Specialist Therapist will be expected to take a leading role in the emergency care/admission avoidance field, delivering expert assessments and treatments of patients, particularly those who have the most complex and/or chronic presentation, determining clinical diagnosis and therapy treatments indicated and as such facilitating a holistic approach to ensure a patient centred approach to care, including the maintenance of records as an autonomous practitioner.

Lead how risk is managed in unpredictable and complex situations, and where a precedent has not been set

To demonstrate advanced knowledge, skills and experience within the field of healthcare of the elderly/frailty

Responsibility for People Management

To be accountable for the provision and co-ordination of high quality care making the best use of the resources available.

Identify trends in the characteristics and demands on the service and use this, where appropriate, to inform workload and workforce planning and strategic decision making.

Lead, manage, monitor and analyse clinical caseloads, workload and team capacity to assure safe staffing levels in care delivery, using effective resource and budgetary management.

To ensure that development and advancement in clinical practice is in response to service need and consistent with National guidelines and recognised evidence based practice and LSW Policies and Guidelines.

To lead in ensuring that both referral and on-going care processes are consistent with local and national guidelines, are timely and based on maximising independence.

Strive for excellence at all times, through involvement with quality assurance initiatives / Clinical audit practices in particular with regard to standards of record keeping.

Development and empowerment of managers through training, devolution of responsibility, supervision and appraisal.

Ensure that, as an individual, clinical expertise and credibility is maintained. A visible presence is required within operational teams

To work flexibly across services so that staff working can have contact with the post holder on a planned basis and works flexibly across seven days.

To deal with complaints and incidents as required.

The post holder is expected to inspire managers and staff within the directorate in carrying through complex change in service delivery within limited resources. The post holder will be expected to deliver on these changes through effective management and the use of a variety of leadership approaches.

Explore and apply the principles of effective collaboration within a multi-agency, multi-professional context facilitating integration of health and social care and services, ensuring person-centred care is co-ordinated and anticipated across the whole of the persons journey.

Use creative problem-solving to develop a positive teaching/learning environment and workplace for supporting disciplines and professions learning about caring for people in the community and the interdependency of integrated service provision.

Provide clinical supervision and line management for specified members of staff within the MDT and ensure all other line management is completed within the team.

To manage the overall team on a day-day basis ensuring that the skill-mix is appropriate to the needs of the service users.

Have the ability to challenge staff where the standards fall below expectation. This will include poor performance issues.

Assist in education programmes for junior staff.

Participate regularly in interview panels.

The post holder will behave in a manner that does not bring the team or Livewell into disrepute.

Responsibility as appointing officer for recruitment of junior staff.

In collaboration with other leads, review workforce development plan which will include skill mix.

To manage and deliver learning from incidents, complaints and RCAs.

Responsibility for information resources:

Responsible for recording information on SystmOne and UHP systems.

Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.

Maintain electronic diary as Livewell healthcare protocol.

Ensure data quality records are met for service performance and minimum data set performance.

Management and leadership will also be delivered on the basis of:

Regular and planned supervision of direct reports.

Ensuring that all staff within their teams are appropriately supervised and appraised and that opportunities for CPD are identified and maximised.

Agreed and regularly reviewed job planning.

A strong network of regular and informal communication and contacts at all levels.

Compliance with LSW and UHP HR Policies and collective agreements with the staff side organisations and professional associations.

The post holder will take responsibility for recruitment, selection, deployment and retention of staff and encourage innovative solutions for difficult to recruit to posts.

The role requires day to day line management and leadership of senior management. This will include performance and objective setting, appraisal and assisting with personal development planning.

Responsibility for financial and/or physical resources

To contribute to managing the ECTT budget. To plan and deliver cost efficiency savings, taking remedial action if required to meet targets.

To ensure that all activity targets are met and financial penalties are avoided.

To assess, prescribe and authorise the purchase of aids, equipment and minor adaptations.

To comply with UHP financial policies and procedures.

To ensure that inventories and maintenance schedules are in place for equipment and that any problems are reported and dealt with appropriately including their replacement should they become unserviceable

Responsibility for administration

To forecast, plan and develop future trends in workforce development.

Competent IT skills to input relevant information into SystmOne, relevant UHP systems and and other relevant software.

The post holder will be required to analyse, interpret and make decisions on a wide range of highly complex information from a variety of sources and design, implement and monitor action plans based on the analysis, interpretation and comparison of a range of options.

Daily use of Microsoft Office package.

Must be able to use Microsoft Outlook Calendar and manage emails in a timely fashion communicating within the organisation and to external organisations within current policies and guidelines.

Confidence to take on IT skills as technology advances. Constant use of laptop to record, monitor and plan patient care and to monitor and appraise other team members work. This will include supporting other staff in the acquisition of skills.

The post holder will be required to analyse complete statistics/data from a variety of sources and judge need for change. Assessing the impact of change to practice, service structure, or strategy taking into account conflicting information and views both internal and external, and take action as appropriate.

The post holder will be required to implement robust systems for Performance management, data collection and analysis, ensuring that the full range of activity at a directorate level is accurately and regularly reported.

Analysis of day to day and long term projects and strategic direction requiring interpretation of legislation and national guidelines to ensure compliance at all times.

Manage complex, challenging and changing situations in the workforce, ensuring adequate staffing levels with the right skill mix and competencies to meet patient needs, taking into account diversity and culture.

Responsibility for people who use our services

The post holder is responsible for the operational delivery of clinical services in a safe and timely manner.

To respect the individual values, cultural and religious diversity of service users and contribute to the provision of a service sensitive to those needs

To be accountable for the provision and co-ordination of high quality care making the best use of the resources available.

Advocate for service users to support alternatives to admission.

Good understanding of research, clinical audit, clinical governance and evidence based practice. Ensure care is based on all available evidence/research or best practice.

The post holder must recognise that modern health services require modern and flexible employment practices.

Understand that staff work best for service users and carers when they can strike a healthy balance between work and aspects of their life outside work.

Effective communicator to all levels even where there may be barriers to understanding.

To understand and comply with the safeguarding process and understand how and when alerts are required. To contribute to safeguarding investigations with support of other colleagues.

To actively participate in the highly complex MDT functions and the support individuals with decision making around the application of the Mental Capacity Act, Deprivation of Liberty Safeguards and adhering to the principles of Best Interest legislation.

To actively participate in the highly complex MDT functions and the support individuals with decision making around the application of the Mental Capacity Act, Deprivation of Liberty Safeguards and adhering to the principles of Best Interest legislation.

Ensure data reporting is completed on a monthly basis, according to requirements.

Please see the attached job description for full details of the role

Qualifications

Essential

• Masters Degree level or educated to Post Graduate with significant, relevant equivalent experience
• Relevant clinical or management/leadership qualification or equivalent experience
• Degree in clinical area i.e. Occupational Therapy or Physiotherapy
• HCPC registered Occupational Therapy or Physiotherapy
• Evidence of structured training on appraisal and practice supervision skills

Desirable

• Non-medical prescriber

Skills

Essential

• Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
• Good performance management skills combining clarity around expectations, direction and holding others to account
• Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands
• Developed interpersonal skills with the ability to communicate at a variety of levels
• Ability to present information clearly to a variety of audiences, verbally and in written reports
• Ability to analyse and interpret performance and financial information
• Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas
• Can use constructive criticism and openly seeks to review and reflect on own style and presentation
• Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS combined with high personal integrity
• Must have self-confidence to challenge traditional practice and the persistence to address difficult enduring issues
• Competent IT skills and knowledge of databases
• Ability to travel between locations

Additional requirements

Essential

• Ability to access / travel to other community hospital sites across the locality

Experience

Essential

• Broad clinical experience with expert specialist knowledge in urgent/ emergency care
• Change management experience
• Experience of leading and developing local services within a MDT
• Experience of managing budgets and ability to monitor and assess financial information
• Implement strategy and guidance
• Presentation skills
• Experience of conducting audits
• Experience of managing teams within a Performance Framework
• Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services
• Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff

Desirable

• Service redesign experience
• Experience of working with care pathways
• Experience of data collection, analysis, and synthesis
• Experience of using Microsoft Excel, Access, PowerPoint, and electronic mail
• Experience in project management
• Experience of wider Health and Social Care

Knowledge

Essential

• Knowledge of current NHS policies/processes and structures especially relating to Emergency and Urgent Care National Service Frameworks
• An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector.
• Operational experience and knowledge across a range of Health and Social Care service areas.
• Well-developed leadership skills
• Ability to work on own initiative and also as an effective team member
• Ability to manage substantial programmes of change
• Excellent communication skills
• Ability to prioritise own workload
• Able to manage difficult situations effectively
• Excellent verbal and written skills
• Good numerical skills
• Excellent facilitation and arbitration skills
• Good IT/word processing skills

Desirable

• To be fully aware of and cascade current changes relating to Government Legislation (i.e. Transforming Community Services).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).