Livewell Southwest

Dementia Advisor

The closing date is 26 October 2025

Job summary

37.5 hours per week.

The Dementia Advisor Service are looking for an enthusiastic full or part-time Dementia Advisor to support people across the Plymouth area who have a diagnosis of Dementia or Mild Cognitive Impairment.

The role will be based at Mount Gould Hospital and will provide group or individual support across the Plymouth area to help people with a Dementia or Mild Cognitive Impairment diagnosis, to develop a plan to support them and their families and/or carers in meeting their needs, enabling people to maintain as much independence as possible, in a place of their choosing, in a manner of their choosing and to live well within their diagnosis. The post holder will do this by delivering educational programmes in the community, offering support and guidance and working with other agencies statutory or voluntary in an enabling manner.

Main duties of the job

Provide support, information and guidance to people with a dementia or mild cognitive impairment diagnosis and their family and/or carers, helping them to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. To assist people to identify their needs and access to services.

This will be achieved through:

  • an educational programme, delivered in a group or individual setting.
  • supporting patient and/or carers in the development of a support plan that is enabling and empowering and allows them to make choices that are meaningful for them.
  • 12 monthly reviews of 'My Dementia Plan' with patient and/or carers.
  • signposting to other agencies statutory or voluntary.
  • providing support to people approaching the service for guidance and signposting around obtaining support or diagnosis
  • promoting principles around living well with Dementia or Mild Cognitive Impairment and in a person-centred manner
  • maintaining accurate and timely electronic and written records in relation to contact with users of the service in accordance with organisational policy and in best practice around data protection and governance principles
  • participating in service development and planning.
  • working as part of a team.
  • This role may not be eligible for sponsorship under the Skilled Worker route.
  • Please note that Livewell may close the job advertisement earlier than the specified deadline.
  • All staff are expected to be able and willing to work across a 7 day service.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2025-NM-10077

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Job description

Job responsibilities

Key Tasks and Responsibilities of the Post

Manage referrals coming into the service in liaison with service administration staff.

Support planning of and participate in post diagnostic group programmes and stand-alone education sessions.

Work with individuals with a diagnosis of a Dementia or Mild Cognitive Impairment and their families and/or carers, in the development of a support plan that is enabling and empowering and allows them to make choices that are meaningful for them.

Provide information regarding services and available support and where needed to help with access to these.

Maintain accurate and timely electronic and written records in relation to contact with users of the service in accordance with organisational policy and in best practice around data protection and governance principles.

When necessary, seek support and guidance from other professionals within the service.

Provide support to people approaching the service for guidance and signposting around obtaining support or diagnosis.

Promote principles around living well with Dementia or Mild Cognitive Impairment and in a person-centred manner.

Participate in service development and planning.

Maintain health and safety of self and others through adhering to team and organisational guidance and policy.

Participate in regular supervision and annual appraisal with line manager.

Participate in the evaluation of services provided and ensure that service users are given the opportunity to evaluate the service they have received.

Ensure that service users are reviewed in line with service requirements.

Use equipment, issued to post holder in line with their role, in a safe and appropriate manner and ensure that security of such items is maintained.

Job description

Job responsibilities

Key Tasks and Responsibilities of the Post

Manage referrals coming into the service in liaison with service administration staff.

Support planning of and participate in post diagnostic group programmes and stand-alone education sessions.

Work with individuals with a diagnosis of a Dementia or Mild Cognitive Impairment and their families and/or carers, in the development of a support plan that is enabling and empowering and allows them to make choices that are meaningful for them.

Provide information regarding services and available support and where needed to help with access to these.

Maintain accurate and timely electronic and written records in relation to contact with users of the service in accordance with organisational policy and in best practice around data protection and governance principles.

When necessary, seek support and guidance from other professionals within the service.

Provide support to people approaching the service for guidance and signposting around obtaining support or diagnosis.

Promote principles around living well with Dementia or Mild Cognitive Impairment and in a person-centred manner.

Participate in service development and planning.

Maintain health and safety of self and others through adhering to team and organisational guidance and policy.

Participate in regular supervision and annual appraisal with line manager.

Participate in the evaluation of services provided and ensure that service users are given the opportunity to evaluate the service they have received.

Ensure that service users are reviewed in line with service requirements.

Use equipment, issued to post holder in line with their role, in a safe and appropriate manner and ensure that security of such items is maintained.

Person Specification

Skills

Essential

  • Good organisational and time management skills.
  • Good written and verbal communication skills.
  • Basic IT skills inc. Microsoft.

Desirable

  • Previous use of clinical systems e.g. Systmone

Experience

Essential

  • Experience of working with statutory and voluntary agencies.
  • Experience of record keeping and report writing.
  • Experience working with people with Dementia and their carers.

Desirable

  • Experience of presentation within a group setting

Knowledge

Essential

  • An understanding of dementia.
  • An understanding of the needs of people with dementia and their family and/or carers.
  • An understanding of confidentiality.

Desirable

  • Has attended training in relation to Dementia.
  • Knowledge of relevant legislation including the Health & Safety, the Mental Capacity Act and the Care Act.

Additional Requirements

Essential

  • Ability to work effectively as part of a team and on own initiative.
  • Ability to travel around city of Plymouth to a range of locations with appropriate equipment such as teaching equipment/resources and laptop computer.

Qualifications

Essential

  • Vocational Qualification Level 3 or evidence of equivalent experience.
  • Maths and English GCSE Grades 4 and above or equivalent.
Person Specification

Skills

Essential

  • Good organisational and time management skills.
  • Good written and verbal communication skills.
  • Basic IT skills inc. Microsoft.

Desirable

  • Previous use of clinical systems e.g. Systmone

Experience

Essential

  • Experience of working with statutory and voluntary agencies.
  • Experience of record keeping and report writing.
  • Experience working with people with Dementia and their carers.

Desirable

  • Experience of presentation within a group setting

Knowledge

Essential

  • An understanding of dementia.
  • An understanding of the needs of people with dementia and their family and/or carers.
  • An understanding of confidentiality.

Desirable

  • Has attended training in relation to Dementia.
  • Knowledge of relevant legislation including the Health & Safety, the Mental Capacity Act and the Care Act.

Additional Requirements

Essential

  • Ability to work effectively as part of a team and on own initiative.
  • Ability to travel around city of Plymouth to a range of locations with appropriate equipment such as teaching equipment/resources and laptop computer.

Qualifications

Essential

  • Vocational Qualification Level 3 or evidence of equivalent experience.
  • Maths and English GCSE Grades 4 and above or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Plymouth Dementia Pathway Team Manager

Hayley Hillman

livewell.plymouthdementiapathway@nhs.net

01752435365

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2025-NM-10077

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Supporting documents

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