Job summary
**PLEASE NOTE THIS JOB IS FOR 30 HOURS PER WEEK**
We are seeking to recruit an experienced dynamic, hardworking,
flexible Community Support Worker to join the Specialist Outreach Recovery Team.
This post will offer a challenging and exciting opportunity. You will be part
of a an exciting, passionate, friendly, hardworking team offering a range of
city wide community based interventions. We are a mental health recovery
focused team, you will be working with a client group who have a diagnosis of a
complex psychosis.
You will be supporting registered members of the
team in delivering biopsychosocial interventions under the PCF framework.
This role is an integral part in the developing
recovery programme that is being devised by the team.
The role is diverse, and no one day is the same.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
The
role is an integral part of the multi disciplinary team that consists of
Consultant Psychiatrists, Psychologists, Community mental health nurses,
Occupational therapists, substance use practitioner, social inclusion worker,
assistant practitioners and support workers.
The
team are implement a recovery programme, the support workers will play an
important part in this programme, working under direction of the OTs, taking
the lead on groups, co facilitating recovery programmes /groups with other
Professionals, service users, and working autonomously at times.
You
will hold a reduced caseload, any interventions will be planned in conjunction
with the key worker, you will be part of the care planning process, assessment
of risk, assessment of safeguarding and maintaining accurate recording and
reporting any concerns to the MDT.
You
will be given the appropriate training and any additional training can be
identified as part of line management supervision.
You
will be working with individuals with complex needs, the candidate must have
excellent communication skills, the ability to confidently liaise with other
Professionals, and have the ability to manage stress appropriately. You will be
invited to reflect on your practice with the team psychologist and participate
in caseload formulation sessions with the MDT.
All
Livewell Southwest staff are expected to be able and willing to work across a 7
day service.
About us
Livewell Southwest is an independent, award-winning social
enterprise delivering integrated health and social care services across
Plymouth, South Hams, and West Devon, with specialist services in parts of
Devon and Cornwall. Our teams work in community hospitals, GP practices, sports
centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and
collaboration. We focus on transforming services to ensure sustainability, while
empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in
shaping the care they receive, striving to deliver the right care at the right
time and place. Centering our work on individual needs helps people lead
healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training
pathways, leadership programs, and funding for qualifications like the Care
Certificate and Nurse Training Scholarships. Our induction and preceptorship
programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all
sections of the community, including those with armed forces experience, lived experience of mental
health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the
application process, contact the Recruiting Manager listed in the job advert.
Job description
Job responsibilities
Verbal
and written information sharing, within the Team or the wider Multi
Disciplinary Team, which may include other community based mental health teams
and inpatient services.
Ability
to communicate clearly and effectively over the telephone within the boundaries
of confidentiality.
Maintain
accurate, timely paper and electronic records.
Ensure they are kept safely in accordance with the Livewell policies,
including the Data Protection Act (1998) and the Confidentiality Policy.
The
post holder demonstrates a positive attitude to mental health attending to
patients with respect and courtesy.
The
post holder will ensure that professional boundaries are always adhered to.
Collaborating
in completion of personalised care framework documentation under supervision of
a qualified staff ensuring all entries are countersigned in accordance with the
Record Keeping Policy
Has
confidence to communicate with people who are experiencing mental health
difficulties when English is not their first language.
Liaise
with MDT members and other agencies at the request of qualified staff.
Attend
meetings and be confident to discuss patient care with other Professionals
Assisting
patients in various social and therapeutic activities delegated by the
qualified staff as care planned in agreement with the key worker.
Collaboratively
plan, assess, contribute to the development and delivery of the recovery
programme
Co
facilitate recovery focused groups with peer navigators, volunteers and other
Professionals.
The post holder will participate in
updating their practice; knowledge and skills within their sphere of
practice, under the guidance of qualified staff, including mandatory
training and Mental Health essential training e.g. Mental Health Act and PCF
Experience dealing with a variety
of mental health problems in various settings both in the community and in
hospital with support and supervision from qualified staff.
To be aware of and adhere to policy
and legislation relating to Mental Health and able to access the
information both in writing and electronically.
An awareness of Mental Health
service delivery.
Adhere to the lone worker policy.
Be aware of standards required by
mandatory bodies such as CQC.
Job description
Job responsibilities
Verbal
and written information sharing, within the Team or the wider Multi
Disciplinary Team, which may include other community based mental health teams
and inpatient services.
Ability
to communicate clearly and effectively over the telephone within the boundaries
of confidentiality.
Maintain
accurate, timely paper and electronic records.
Ensure they are kept safely in accordance with the Livewell policies,
including the Data Protection Act (1998) and the Confidentiality Policy.
The
post holder demonstrates a positive attitude to mental health attending to
patients with respect and courtesy.
The
post holder will ensure that professional boundaries are always adhered to.
Collaborating
in completion of personalised care framework documentation under supervision of
a qualified staff ensuring all entries are countersigned in accordance with the
Record Keeping Policy
Has
confidence to communicate with people who are experiencing mental health
difficulties when English is not their first language.
Liaise
with MDT members and other agencies at the request of qualified staff.
Attend
meetings and be confident to discuss patient care with other Professionals
Assisting
patients in various social and therapeutic activities delegated by the
qualified staff as care planned in agreement with the key worker.
Collaboratively
plan, assess, contribute to the development and delivery of the recovery
programme
Co
facilitate recovery focused groups with peer navigators, volunteers and other
Professionals.
The post holder will participate in
updating their practice; knowledge and skills within their sphere of
practice, under the guidance of qualified staff, including mandatory
training and Mental Health essential training e.g. Mental Health Act and PCF
Experience dealing with a variety
of mental health problems in various settings both in the community and in
hospital with support and supervision from qualified staff.
To be aware of and adhere to policy
and legislation relating to Mental Health and able to access the
information both in writing and electronically.
An awareness of Mental Health
service delivery.
Adhere to the lone worker policy.
Be aware of standards required by
mandatory bodies such as CQC.
Person Specification
Qualifications
Essential
- Maths & English GCSE Grades 4 and above or equivalent
- Commitment to further education
- NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level
Desirable
- Breakaway and or conflict resolution
- Knowledge of Care Programme or PCF
- Approach or Mental Health Law
- Child and adult
- protection issues
- Certificate in Mental Health level 3
Knowledge and Skills
Essential
- Ability to travel across Plymouth
- Practical life skills
- Able to follow instruction from qualified practitioners
- Excellent communication skills
- Confident talking to a variety of people
- Clear accurate record keeping
- Keyboard skills
- Self-management skills, e.g., prioritisation, organization of own workload
- Self-aware
- Ability to manage own stress
- Good telephone manner
- Positive attitude to Mental Health
- Belief in Recovery
- Enthusiastic and motivated
- Aware of own boundaries and limitations
- Able to work flexibly
Desirable
- The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
- Microsoft Outlook
- Familiar with computer based
- recording systems
- Clinical Risk Assessment Skills
- Able to support service users/carers to access resources that are provided by numerous agencies.
- Supporting the change process
- Desire to develop self and services
- Use own initiative
Experience
Essential
- 2-years experience of working and supporting with people with mental health problems
- Experience of Team working
Desirable
- Experience of mental health work within either inpatient or community services
- Multi-disciplinary team working
- Experience of helping people who are suffering from a mental health crisis
- Experience of lone working
- Group work experience
Person Specification
Qualifications
Essential
- Maths & English GCSE Grades 4 and above or equivalent
- Commitment to further education
- NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level
Desirable
- Breakaway and or conflict resolution
- Knowledge of Care Programme or PCF
- Approach or Mental Health Law
- Child and adult
- protection issues
- Certificate in Mental Health level 3
Knowledge and Skills
Essential
- Ability to travel across Plymouth
- Practical life skills
- Able to follow instruction from qualified practitioners
- Excellent communication skills
- Confident talking to a variety of people
- Clear accurate record keeping
- Keyboard skills
- Self-management skills, e.g., prioritisation, organization of own workload
- Self-aware
- Ability to manage own stress
- Good telephone manner
- Positive attitude to Mental Health
- Belief in Recovery
- Enthusiastic and motivated
- Aware of own boundaries and limitations
- Able to work flexibly
Desirable
- The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving licence and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
- Microsoft Outlook
- Familiar with computer based
- recording systems
- Clinical Risk Assessment Skills
- Able to support service users/carers to access resources that are provided by numerous agencies.
- Supporting the change process
- Desire to develop self and services
- Use own initiative
Experience
Essential
- 2-years experience of working and supporting with people with mental health problems
- Experience of Team working
Desirable
- Experience of mental health work within either inpatient or community services
- Multi-disciplinary team working
- Experience of helping people who are suffering from a mental health crisis
- Experience of lone working
- Group work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
