Livewell Southwest

Health Care Assistant

The closing date is 09 October 2025

Job summary

22.5 hours per week.

Be the reason someone feels cared for at home. As a Community Health Care Worker , you'll bring expert clinical care into the heart of peoples lives in their communities where they feel most comfortable. You'll work beyond hospital walls, supporting patients and families in their own homes helping them live with dignity, independence, and reassurance. The role is about delivering nursing care to those in need in their own homes. Listening, building trust, and making every visit count. Why come and join us the South Hams Locality is an area of outstanding natural beauty with local beaches and rural villages. You will have variety and autonomy in your working days. You will belong to a multi- disciplinary team so team spirit is in supporting each other. Interventions maximise impact, your skills will improve lives, supporting recovery, comfort and dignity. Our Organisation supports ongoing training, career progression. Balance is key to well being so we offer flexible working patterns that value you. We are looking for a Health Care Worker with a passion for person centred care. Strong communication and problem solving skills. Confidence when working independently, with the backing of a supportive team. Join us in shaping compassionate, values led care in the heart of our communities.

Main duties of the job

Apply today and join us in shaping healthcare in the community setting that promotes ageing well, reducing hospital admissions, health promotion enabling self care and patient education.

The main duties of this role are to provide high quality nursing care in patients homes in the community setting. Undertake a wide variety of clinical assessments including physical, emotional,, social needs, following care plans. Monitor and evaluate progress and report concerns to a senior member of the team. Provide health promotion and education to enable and empower patients and their families to be self-caring and independent in managing their own health conditions. Work Collaboratively with GPs, hospital staff, allied healthcare professionals, and social care teams to deliver coordinated care. Maintain accurate clinical records. Respond to urgent situations with appropriate clinical judgement and interventions. You will support patients at end of life ensuring dignity, comfort is maintained and family support is provided. You will take part in health promotion promoting independence and empowering patients to manage their own health where possible.

This role may not be eligible for sponsorship under the Skilled Worker route.

Please note that Livewell may close the job advertisement earlier than the specified deadline.

All staff are expected to be able and willing to work across a 7 day service.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro-rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2025-NM-10034

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Ivybridge Medical Practice

Station Road

Ivybridge

Devon

PL210AJ


Job description

Job responsibilities

To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.

Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.

To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.

To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures/guidelines and individual care plans.

Assist registered nurses in delivering high standards of care to patients referred to the Lower Limb Service.

Communicate and liaise effectively with patients, carers and members of the primary health care team including 3rd party, statutory and voluntary services

To undertake specific clinical tasks as delegated by members of the Well-being team having once undertaken relevant training and deemed competent. Working in line with the Livewell Southwest Delegation to band 3 and 4 support workers guidance.

To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.

To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.

To ensure privacy, dignity and human rights are respected for patients and Carers.

To develop new skills appropriate to the development of the Wellbeing Club and Lower Limb Service and in maintaining mandatory training requirements. To assume co-responsibility for maintaining skills and knowledge levels.

The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)

To contribute to the development, implementation and monitoring of standards.

To provide basic education and continuing support to patients, family and carers.

To identify areas of concern regarding practice and communicate to the registered nurse Team Lead.

Job description

Job responsibilities

To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.

Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.

To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.

To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures/guidelines and individual care plans.

Assist registered nurses in delivering high standards of care to patients referred to the Lower Limb Service.

Communicate and liaise effectively with patients, carers and members of the primary health care team including 3rd party, statutory and voluntary services

To undertake specific clinical tasks as delegated by members of the Well-being team having once undertaken relevant training and deemed competent. Working in line with the Livewell Southwest Delegation to band 3 and 4 support workers guidance.

To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.

To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.

To ensure privacy, dignity and human rights are respected for patients and Carers.

To develop new skills appropriate to the development of the Wellbeing Club and Lower Limb Service and in maintaining mandatory training requirements. To assume co-responsibility for maintaining skills and knowledge levels.

The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)

To contribute to the development, implementation and monitoring of standards.

To provide basic education and continuing support to patients, family and carers.

To identify areas of concern regarding practice and communicate to the registered nurse Team Lead.

Person Specification

Experience

Essential

  • NVQ 3 - Can demonstrate ongoing learning - willing to work towards achieving the Care Certificate
  • Awareness of Policies/Standards
  • Maintain Professional development
  • Evidence of recent study
  • Effective communication and interactive skills including oral, written and IT
  • Good interpersonal skills
  • Ability to use initiative and work independently
  • Negotiation skills
  • Effective communication and interactive skills including oral, written and IT
  • Good time management
  • Organisational skills
  • Liaison skills
  • Evidence of good multi-disciplinary working
  • Relevant experience in a nursing care environment
  • Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level
  • Maths & English GCSE Grades 4 and above or equivalent
  • The post holder will need to be able to travel to all clinic locations across the Livewell Southwest footprint.
  • Full and valid driving license and access to a car for work purposes is required.
  • We will consider reasonable adjustments under the Equality Act for those with a disability that are successful for the post.
  • Familiar with and committed to the principles and values of the NHS.
  • Demonstrates commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
  • Consistently puts patients at the heart of decision making.
  • Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
  • Values diversity and difference.
  • Uses evidence to make improvements and seeks out innovation.
  • Demonstrates commitment to partnership working.
  • Flexible approach to working.
  • Attention to detail.
  • Highly motivated with ability to influence and inspire others.
  • Outcomes focused.
  • Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.

Desirable

  • Knowledge and experience in compression therapy and lower limb care.
  • Knowledge and experience of continence management including male, female and suprapubic catheterisation.
  • Knowledge and experience of complex wound care.
  • Venepuncture
  • Complex wound care, packing of wounds, Topical negative pressure therapy
  • Experience of compression therapy and lower limb management with garments and hosiery.
  • Continence Management including catheterisation male, female and supra-pubic
  • Community Healthcare Assistant competency skills
  • Teaching skills
Person Specification

Experience

Essential

  • NVQ 3 - Can demonstrate ongoing learning - willing to work towards achieving the Care Certificate
  • Awareness of Policies/Standards
  • Maintain Professional development
  • Evidence of recent study
  • Effective communication and interactive skills including oral, written and IT
  • Good interpersonal skills
  • Ability to use initiative and work independently
  • Negotiation skills
  • Effective communication and interactive skills including oral, written and IT
  • Good time management
  • Organisational skills
  • Liaison skills
  • Evidence of good multi-disciplinary working
  • Relevant experience in a nursing care environment
  • Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level
  • Maths & English GCSE Grades 4 and above or equivalent
  • The post holder will need to be able to travel to all clinic locations across the Livewell Southwest footprint.
  • Full and valid driving license and access to a car for work purposes is required.
  • We will consider reasonable adjustments under the Equality Act for those with a disability that are successful for the post.
  • Familiar with and committed to the principles and values of the NHS.
  • Demonstrates commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
  • Consistently puts patients at the heart of decision making.
  • Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
  • Values diversity and difference.
  • Uses evidence to make improvements and seeks out innovation.
  • Demonstrates commitment to partnership working.
  • Flexible approach to working.
  • Attention to detail.
  • Highly motivated with ability to influence and inspire others.
  • Outcomes focused.
  • Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.

Desirable

  • Knowledge and experience in compression therapy and lower limb care.
  • Knowledge and experience of continence management including male, female and suprapubic catheterisation.
  • Knowledge and experience of complex wound care.
  • Venepuncture
  • Complex wound care, packing of wounds, Topical negative pressure therapy
  • Experience of compression therapy and lower limb management with garments and hosiery.
  • Continence Management including catheterisation male, female and supra-pubic
  • Community Healthcare Assistant competency skills
  • Teaching skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Nurse Locality Manager

Donna Carr-Howland

dcarr@nhs.net

01752898283

Details

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa, pro-rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

B9832-2025-NM-10034

Job locations

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY


Ivybridge Medical Practice

Station Road

Ivybridge

Devon

PL210AJ


Supporting documents

Privacy notice

Livewell Southwest's privacy notice (opens in a new tab)