Job summary
18.75 hours per week. You will work alongside the Clinical Team Manager to support the Key Worker Pilot, an NHSE/I funded pilot to improve outcomes for CYP with Learning Disabilities &/or Autism. You will lead on the evaluation of the project & be responsible for the administrative tasks for the clinical staff through effective organisation & co-ordination.
You will collate & report the clinical data & KPIs required, offer project lead/business support to the Clinical Team Manager through coordinating action plans, supporting the implementation of governance processes, collating performance data & supporting the team in the development & operational effectiveness of the new service
They will support the clinical team to assist in tasks which impact on the effective running of the service that might prevent them from undertaking their clinical duties. These tasks will include maintaining the Dynamic Support Register, coordinating clinical meetings & appointments.
The role will manage new referrals, assisting in the process to determine whether the CYP meets the criteria for the keyworker role co-ordinate the team to run efficiently. This will require excellent communication skills & the ability to form good working relationships between agencies.
Sitting within the CAMHS Admin team &will have line management & supervisory duty for administrative staff in the service.
All Livewell Southwest staff are expected to able & willing to work across a 7 day service.
Job Share(s) Considered
Main duties of the job
To assist the Keyworker pilot by offering project lead & business support. To support governance, performance & reporting processes. To collate the relevant information required in a format that can be presented to stakeholders. Managing communication on behalf of the team, taking referral information, coordinating the teams clinical activity, arranging multi-agency meetings, co-ordinate & facilitate the writing of clinical reports & onward referrals
Assisting with the management of the Dynamic Support Register (DSR) with the designated lead
To provide line management & supervision to administrative staff within the CAMHS Admin team
In addition, the coordinator will undertake the administrative tasks for the team. This will include managing calls, typing where required & support the clinical team completing tasks
The coordinator will be responsible for developing a process to co-ordinate an urgent response to a situation, where a clinical staff are required to respond within a certain timeframe, or if a crisis situation arises
The coordinator will be expected to attend meetings relevant to their role, for instance attending housing meetings, risk management meetings & CPA reviews as required
The worker will ensure that quality & performance monitoring data collated and available monthly
The coordinator will ensure that quality monitoring for the team is delegated & carried out as required
please note that this role may not be eligible for sponsorship under the Skilled Worker route
About us
Livewell Southwest values its staff and makes investment in
their development a priority. Currently we offer the following development
opportunities for staff:
- A
minimum of three days protected CPD for registered staff
- Development
pathways for unregistered staff from apprentice to bands 2, 3 and 4 and for
registered staff in bands 5, 6, 7 and 8
- Leadership
programmes
- Coaching
and mentoring
- Medicines
Management, leg Ulcer Management and Assessment Training
- Access
and funding for training including Care Certificate, Assistant
Practitioners Course and Scholarship Into Nurse Training
- Robust
Preceptorship
- An
induction programme tailored to your needs
- Relocation
package may be considered for the right candidate for certain roles
Livewell Southwest can allow existing members of the NHS
Pension Scheme to continue their membership when they join the organisation.
Job description
Job responsibilities
To assist the Clinical Team Manager in the implementation stage
of the Keyworker pilot by offering project lead and business support. This
will involve undertaking tasks to operationalise the team. To support
governance, performance and reporting processes. To collate the relevant
information required in a format that can be presented to stakeholders. Managing
communication on behalf of the team, taking referral information, coordinating
the teams clinical activity, arranging multi-agency meetings, co-ordinate and
facilitate the writing of clinical reports and onward referrals.
Assisting with the management of the Multi-Agency
Dynamic Support Register (DSR) with the designated lead. This will involve
keeping it up to date, reporting the relevant information for monitoring
purposes and ensure that there is oversight of all the CYP open to the team.
To provide line management and supervision to
administrative staff within the CAMHS Admin team, ensuring staff are
supported and are up to date with mandatory training, induction, including
probationary periods and annual appraisals.
In addition, the coordinator will undertake the administrative
tasks for the team. This will include managing incoming calls, typing where
required and will support the clinical team completing tasks that free up
time to care. The coordinator will be expected to demonstrate excellent and
supportive customer care during any call, particularly when assisting with
the needs of families who contact the team and other multi-agency professionals.
The
coordinator will be responsible for developing a process to co-ordinate an
urgent response to a situation, where a clinical staff are required to
respond within a certain timeframe, or if a crisis situation arises.
Co-ordinate
the oversight of CYP in out of area care, either in Tier 4 beds or
residential care.
The coordinator will be link with Provider
Collaborative work and be responsible for being aware of the bed availability
across the southwest. They will be aware of all out of area placements using
the virtual ward on system one and will ensure this is kept up to date, with
a regular review of progress of the person and their plan for repatriation.
The coordinator will be aware of CYP imminent
discharge plans and will assist in supporting the clinical team to implement plans
where they are able.
The coordinator will be expected to attend meetings
relevant to their role, for instance attending housing meetings, risk
management meetings and CPA reviews as required.
The worker will ensure that quality and performance
monitoring data collated and available monthly.
The coordinator will be expected to attend meetings
relating to the keyworker service development or incident follow up and will
take initial steps to following up incidents and ensuring good relations
between agencies.
The coordinator will assist in service changes,
training and development of others.
To know how to report accidents and untoward incidents and to do
so promptly.
To obtain knowledge of Trust policies, procedures and practices
and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the
Mental Health Act, Mental Capacity Act and Transforming Care.
The
coordinator will ensure that quality monitoring for the team is delegated and
carried out as required.
The
coordinator will be able to access staffing information for the team and be able
to maintain e-roster.
To
assist with keeping an up to date record of patient receiving care outside of
Plymouth.
To be willing to participate actively in appropriate in-service
training programmes which the manager believes to be of benefit to the
individual. To assume
co-responsibility for maintaining skills and knowledge levels.
Undertake specific responsibilities designated by the Clinical
Team Manager.
To undertake mandatory and other training as directed by the
Trust.
To participate in continuing role / personal development using
the appraisal system.
Job description
Job responsibilities
To assist the Clinical Team Manager in the implementation stage
of the Keyworker pilot by offering project lead and business support. This
will involve undertaking tasks to operationalise the team. To support
governance, performance and reporting processes. To collate the relevant
information required in a format that can be presented to stakeholders. Managing
communication on behalf of the team, taking referral information, coordinating
the teams clinical activity, arranging multi-agency meetings, co-ordinate and
facilitate the writing of clinical reports and onward referrals.
Assisting with the management of the Multi-Agency
Dynamic Support Register (DSR) with the designated lead. This will involve
keeping it up to date, reporting the relevant information for monitoring
purposes and ensure that there is oversight of all the CYP open to the team.
To provide line management and supervision to
administrative staff within the CAMHS Admin team, ensuring staff are
supported and are up to date with mandatory training, induction, including
probationary periods and annual appraisals.
In addition, the coordinator will undertake the administrative
tasks for the team. This will include managing incoming calls, typing where
required and will support the clinical team completing tasks that free up
time to care. The coordinator will be expected to demonstrate excellent and
supportive customer care during any call, particularly when assisting with
the needs of families who contact the team and other multi-agency professionals.
The
coordinator will be responsible for developing a process to co-ordinate an
urgent response to a situation, where a clinical staff are required to
respond within a certain timeframe, or if a crisis situation arises.
Co-ordinate
the oversight of CYP in out of area care, either in Tier 4 beds or
residential care.
The coordinator will be link with Provider
Collaborative work and be responsible for being aware of the bed availability
across the southwest. They will be aware of all out of area placements using
the virtual ward on system one and will ensure this is kept up to date, with
a regular review of progress of the person and their plan for repatriation.
The coordinator will be aware of CYP imminent
discharge plans and will assist in supporting the clinical team to implement plans
where they are able.
The coordinator will be expected to attend meetings
relevant to their role, for instance attending housing meetings, risk
management meetings and CPA reviews as required.
The worker will ensure that quality and performance
monitoring data collated and available monthly.
The coordinator will be expected to attend meetings
relating to the keyworker service development or incident follow up and will
take initial steps to following up incidents and ensuring good relations
between agencies.
The coordinator will assist in service changes,
training and development of others.
To know how to report accidents and untoward incidents and to do
so promptly.
To obtain knowledge of Trust policies, procedures and practices
and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the
Mental Health Act, Mental Capacity Act and Transforming Care.
The
coordinator will ensure that quality monitoring for the team is delegated and
carried out as required.
The
coordinator will be able to access staffing information for the team and be able
to maintain e-roster.
To
assist with keeping an up to date record of patient receiving care outside of
Plymouth.
To be willing to participate actively in appropriate in-service
training programmes which the manager believes to be of benefit to the
individual. To assume
co-responsibility for maintaining skills and knowledge levels.
Undertake specific responsibilities designated by the Clinical
Team Manager.
To undertake mandatory and other training as directed by the
Trust.
To participate in continuing role / personal development using
the appraisal system.
Person Specification
Qualifications
Essential
- NVQ 4 in care or any comparative Health & Social Care qualification
- Level 4 project management qualification (or willingness to undertake)
Desirable
- Project Management experience
Experience
Essential
- Previous experience in delivering care to those who have been diagnosed with LDAP and Mental Health issues.
- Experience in working within a multi- disciplinary setting.
- 2 years at Band 3 or equivalent.
- Line managing junior staff
Desirable
- Experience in care settings for LDAP
- Assistant Practitioner.
- Line Management experience/appraisal.
Skills & Abilities
Essential
- Must have a positive / helpful and professional attitude.
- Remain calm under pressure.
- Demonstrate a positive attitude towards diversity and supporting individuals from ethnic minority groups.
- Flexibility of approach.
- Motivated
- Empathetic
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Personal skills training.
- Diversity training.
- Race / Equality training.
- Working in a MDT
- Experience of emotional distress
- Experience of mental health services (as a worker or service user / carer)
- Supervision skills
Knowledge
Essential
- Able to read, write and perform simple calculations.
- Good communication skills (written and verbal).
- Can understand and communicate factual information.
- Excellent interpersonal skills.
- Good IT skills and the ability to learn new systems.
- Ability to prioritise workload with supervision.
- Can demonstrate practical skills to others.
- De-escalation and negotiation skills.
- Ability to liaise with health care professionals
- Able to engage and support patients, their families and carers
- Mental Health Act/Mental Capacity/Transforming Care working knowledge
- A keenness to make a positive contribution to improving the quality of life for people with Learning Disabilities and or Autism problems (LDAP)
- Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
Desirable
- Qualifications in Maths and English.
- CPA competencies.
- MHA training and capacity.
- SystmOne ability to use.
Person Specification
Qualifications
Essential
- NVQ 4 in care or any comparative Health & Social Care qualification
- Level 4 project management qualification (or willingness to undertake)
Desirable
- Project Management experience
Experience
Essential
- Previous experience in delivering care to those who have been diagnosed with LDAP and Mental Health issues.
- Experience in working within a multi- disciplinary setting.
- 2 years at Band 3 or equivalent.
- Line managing junior staff
Desirable
- Experience in care settings for LDAP
- Assistant Practitioner.
- Line Management experience/appraisal.
Skills & Abilities
Essential
- Must have a positive / helpful and professional attitude.
- Remain calm under pressure.
- Demonstrate a positive attitude towards diversity and supporting individuals from ethnic minority groups.
- Flexibility of approach.
- Motivated
- Empathetic
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Personal skills training.
- Diversity training.
- Race / Equality training.
- Working in a MDT
- Experience of emotional distress
- Experience of mental health services (as a worker or service user / carer)
- Supervision skills
Knowledge
Essential
- Able to read, write and perform simple calculations.
- Good communication skills (written and verbal).
- Can understand and communicate factual information.
- Excellent interpersonal skills.
- Good IT skills and the ability to learn new systems.
- Ability to prioritise workload with supervision.
- Can demonstrate practical skills to others.
- De-escalation and negotiation skills.
- Ability to liaise with health care professionals
- Able to engage and support patients, their families and carers
- Mental Health Act/Mental Capacity/Transforming Care working knowledge
- A keenness to make a positive contribution to improving the quality of life for people with Learning Disabilities and or Autism problems (LDAP)
- Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
Desirable
- Qualifications in Maths and English.
- CPA competencies.
- MHA training and capacity.
- SystmOne ability to use.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
