LDAP Support Worker

Job responsibilities

Communication and Working Relationships

To communicate in a skilled and respectful manner with young people, families and carers who may have specific difficulties in understanding or communicating and who may be distressed or present with challenging behaviour.

To participate in clinical meetings and to collaborate with other colleagues in the multi-disciplinary team.

To maintain appropriate professional boundaries whilst recognising abilities and limitations of own competence.

To communicate complex and sensitive condition related information concerning the assessment, treatment and risk factors in relation to a range of mental health difficulties.

To always establish and maintain clear and professional relationships with others.

To liaise and work collaboratively with a range of other professionals in statutory and non-statutory organisations agencies.

Provide a high standard of written and verbal communication that is clear and in line with Trust documentation standards.

Planning and Organisation

To organise, plan and prioritise own workload under distant guidance of a registered practitioner.

To provide evidence-based advice, guidance and consultancy to patients, family members, carers and professionals within standard protocols.

Planning, co-ordination and review of services including active reviews and review of placements as delegated by other registered practitioners.

Organise clinical meetings and ensure that interventions and services are planned in an integrated and co-ordinated manner to best support the client or carers, this may include liaison with external agencies.

Analytical and Judgement Skills

Recognise own clinical competencies, knowledge base and experience, and ensure that you practice within this and seek support as required.

To make informed and well-reasoned decisions, recognising when to seek further advice from a registered practitioner.

Undertake risk assessments and determine the appropriate course of action, which has taken into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.

Recognise and take action to deal with any situations which may provide a conflict of interest.

Responsibility and Accountability

To promote and uphold the privacy, dignity, rights, health and wellbeing of clients and their care givers at all times.

Responsible for the delivery of specific care packages including assessing, planning, intervention and evaluation within standard protocols and accountable for their own actions within the delivery of this care.

To comply with LW policies and procedures and the Code of Conduct for Health Care Support Workers Be able to implement a range of mental health assessments and interventions where the needs of the individual and their carers are held as central and their involvement is proactively encouraged.

Provide evidence based clinical advice in relation to the individuals in the care of the team.

Ensure that appropriate action is taken for safeguarding children under the guidance of a Senior Mental Health Practitioner.

Under the direction of and upon successful completion of any required additional training, can assist, in accordance with NMC delegated authority guidance, a registered nurse to ensure that recommended physical health and other monitoring requirements of mental health medication, in line with relevant trust policy, standards and guidelines, is completed, recorded and if necessary escalated for further action.

Under the direction of and upon successful completion of any required additional training, can assist, in accordance with NMC delegated authority guidance, a registered nurse or the individual in the administration of certain topical and oral medicines as per an individuals care and treatment plan. E.g., creams, eye drops, inhalers, assist in observing successful administration of medicines being administered covertly.

Maintain up to date clinical records in a timely and accurate manner in accordance with Livewell policy.

Policy and Service Responsibility

To follow Livewell policy guidance in relation to your team and role and to comment on proposed policy changes and service developments.

Actively embrace change, respond positively to new priorities and challenges and look for opportunities for service development and improvement.

To contribute to service development activities as required by line management to improve the quality of care offered by the team.

To contribute to any relevant Research and Development activities as undertaken within the team.

Responsibility for Finance, Equipment and Working Conditions

Responsible for the safe use of any relevant equipment or resources in line with Livewell Policy.

Responsibility for the handling of monies, medication and individuals valuables if deemed necessary under the indirect supervision of a registered practitioner. See Responsibility for Patient or Client Care, Treatment and Therapy section above.

Responsible for the ordering of supplies/equipment as necessary under the indirect supervision of a registered practitioner.

Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management

Demonstrate personal responsibility and initiative for own learning and continuing professional development including core training in line with the CYPFS Workforce Plan in accordance with Livewell policy.

Engage in reflective practice to monitor their own performance and progress and accept feedback from others in order to continue their ongoing development.

To assist the work of other support workers, students or trainees as required.

Actively engage with line management, clinical supervision, and Personal Development Review.

Information Technology and Administrative Duties

To be responsible for using an email account to generate, monitor, and respond to the e-mail traffic by which the Livewell conducts much of its internal communication.

Ensure information resources including the Intranet are consulted regularly to maintain a current knowledge of Livewell, CYPFS and Team priorities and safety initiatives.

Ensure information is shared with key stakeholders and other agencies in a secure manner.

Freedom to Act

To work within the Livewell operational policies and service specifications of the team.

To organise and take responsibility for own work and caseload under distant guidance of a registered practitioner and within standard protocols/ integrated care pathways.

Any Other Specific Tasks Required

Undertake all necessary academic study and work-based training associated with the post.

Undertake any other reasonable management request.

SKILLS & ABILITIES

Essential

• Communication and Working Relationship Skills
• - Excellent verbal, nonverbal and written communication skills
• - The ability to work collaboratively with service users and their families/carers, adapting your approach according to the individual needs of the child to demonstrate excellent communication and interaction skills
• - Ability to communicate sensitive information to patients, carers and colleagues
• - An ability to make and sustain professional therapeutic relationships
• - Ability to work with people in a group or on an individual basis
• - Able to work in a team effectively and collaboratively
• Analytical & Judgemental Skills
• - Ability to evaluate complex information to assist with decision making
• - Problem solving skills
• - An awareness of own scope of practice and ability to make appropriate judgements on when to refer issues to a registered practitioner
• - Ability to assess risk (to self, service user and/or family/carers) and to take appropriate action
• Planning & Organisational Skills
• - Organisation and time management skills
• - Ability to work independently within defined procedures and care pathways
• Physical Skills
• - This post requires the post holder to undertake and comply with the LW policies on manual handling and Breakaway/restraint core training if relevant to their clinical area of work.
• - Able to travel and work across the area covered by the LW as requested by Line Manager
• Other
• - Ability to accept and use supervision appropriately and effectively
• - Able to work changing shift patterns as required
• - To demonstrate empathy, compassion and patience, towards people with mental health difficulties
• - To remain professional at all times including challenging situations

Qualifications

Essential

• - GCSE in Maths and English (Grade C or above) OR Level 2 Key Skills / Functional Skills in Maths and English
• - Foundation Degree in Health and Social Care or qualification to diploma level or equivalent

Desirable

• - Care certificate
• - Evidence of additional relevant health training e.g. Eating disorders / Working with young people experience / eating disorders / Social Care / Learning Disabilities / Speech and language therapy and psychology graduates seeking relevant professional experience

Experience

Essential

• - Previous experience working in a range of different mental health care settings
• - Experience of working autonomously and using own initiative
• - Working with young people with challenging behaviour and complex health needs
• - Experience that evidences an ability to tend to diversity and work in a way that promotes ant discriminatory practice
• - Experience of collaborative working in community settings, with professionals across a range of agencies in health, social care and education
• - Experience of safeguarding children and ensuring the safety of young people in partnership with other agencies as appropriate

KNOWLEDGE

Essential

• - Knowledge of a range of Mental Health presentations and medications
• - An understanding of physical health problems which can impact on a persons mental health and monitoring of the same
• - Knowledge of child protection and safeguarding procedures
• - Basic IT skills
• - Awareness of the Code of Conduct for Health Care Support Workers /Adult Social Care Workers in England

Desirable

• - Understanding of relevant legislation pertaining to childrens mental health
• - Knowledge of child development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).