Job summary
36 hours per week
Would you like to be part of an exciting service within Livewell Southwest?
We are looking for a Band 3 Support Worker to join our existing team in the Rapid Response Care Service, delivering a 7 day service across the South Hams and West Devon.
Working on a rota basis to cover 8am -8pm service.
This is an excellent opportunity for an enthusiastic, energetic & forward-thinking team player. You will be part of an integrated health and social care team that provides care in the community to the local population.
"Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
Main duties of the job
The post holder will be community based, visiting patients at home across the South Hams and West Devon (Kingsbridge, Ivybridge and Tavistock areas) to provide care and support, avoiding hospital admission and supporting hospital discharge. Regular MDT working and clinical support available. You will be well supported by senior staff, as well as by a wider multi-disciplinary team. The post offers plenty of career development opportunities and training in all aspects of the role.
For further information please contact Ann Pearson: Clinical Lead Rapid Response.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
To undertake specific clinical tasks as delegated by the RRCS coordinator or members of the IC / RRCS having once undertaken relevant training and deemed competent. These will include personal care, baseline observations and investigations, simple wound care and oversight of medication administration eg: prompting from blister packs, applying TED stockings, administrating ear/eye drops.
To carry out multi-disciplinary treatment plans on behalf of the team incorporating elements of all disciplines treatments as delegated and taught by those professions within the team.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff.To seek advice and supervision from the RRCS senior worker, IC team or community hospital professional as necessary to ensure appropriate patient management and care.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity to raise safeguarding alerts in line with LSW procedure.
To support and encourage patients, their relatives and carers in an active approach to regaining and maintaining maximal functional independence.
To work closely with other RRCS colleagues and IC team to ensure patients identified goals are met.
To comply with LSW policies on the testing and maintenance of equipment.
To be aware of, and act upon, LSW health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff.
To undertake any other duties considered reasonable and appropriate by RRCS manager during working hours.
To contribute to RRCS service development.
To contribute in audit and clinical governance activities.
Job description
Job responsibilities
To undertake specific clinical tasks as delegated by the RRCS coordinator or members of the IC / RRCS having once undertaken relevant training and deemed competent. These will include personal care, baseline observations and investigations, simple wound care and oversight of medication administration eg: prompting from blister packs, applying TED stockings, administrating ear/eye drops.
To carry out multi-disciplinary treatment plans on behalf of the team incorporating elements of all disciplines treatments as delegated and taught by those professions within the team.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff.To seek advice and supervision from the RRCS senior worker, IC team or community hospital professional as necessary to ensure appropriate patient management and care.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity to raise safeguarding alerts in line with LSW procedure.
To support and encourage patients, their relatives and carers in an active approach to regaining and maintaining maximal functional independence.
To work closely with other RRCS colleagues and IC team to ensure patients identified goals are met.
To comply with LSW policies on the testing and maintenance of equipment.
To be aware of, and act upon, LSW health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff.
To undertake any other duties considered reasonable and appropriate by RRCS manager during working hours.
To contribute to RRCS service development.
To contribute in audit and clinical governance activities.
Person Specification
Knowledge
Essential
- Demonstrate commitment and interest in caring for the older patient
- Understand the need for confidentiality
- Able to cope with the needs of dying patients and death
- Awareness of Policies/Standards
- Maintain Professional Development
- Evidence of recent study
- Willingness to learn.
Skills
Essential
- Effective communication and interactive skills including oral, written and I.T.
- Good interpersonal skills
- Ability to use initiative and work independently
- Negotiation skills
- Good time management
- Organisational skills
- Liaison skills
- Evidence of good multi-disciplinary working
- Skills in delivering personal care
- Excellent Communication Skills Verbal & Non Verbal
- Be able to communicate effectively with all types of people including challenging behaviour
- Ability to deal sensitively with patients
- Have a calm disposition
- Awareness of own strengths and weaknesses
- Enjoy challenging work
- Ability to identify problems and deal with effectively
Desirable
- Venepuncture
- Wound Care including removal of sutures/clips
- Community Nursing Assistant competency skills
- Teaching skills
- Clinical skills in baseline observations
Experience
Essential
- Substantive and relevant experience of working in a community setting.(e.g. patients place of residence)
Qualifications
Essential
- Maths & English GCSE Grades 4 and above or equivalent
- Vocational Qualification Level lII in Health & Social Care or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level
- Basic IT Skills Word & Email
Desirable
- Car driver
- Basic Food Hygiene Certificate
- Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level
Person Specification
Knowledge
Essential
- Demonstrate commitment and interest in caring for the older patient
- Understand the need for confidentiality
- Able to cope with the needs of dying patients and death
- Awareness of Policies/Standards
- Maintain Professional Development
- Evidence of recent study
- Willingness to learn.
Skills
Essential
- Effective communication and interactive skills including oral, written and I.T.
- Good interpersonal skills
- Ability to use initiative and work independently
- Negotiation skills
- Good time management
- Organisational skills
- Liaison skills
- Evidence of good multi-disciplinary working
- Skills in delivering personal care
- Excellent Communication Skills Verbal & Non Verbal
- Be able to communicate effectively with all types of people including challenging behaviour
- Ability to deal sensitively with patients
- Have a calm disposition
- Awareness of own strengths and weaknesses
- Enjoy challenging work
- Ability to identify problems and deal with effectively
Desirable
- Venepuncture
- Wound Care including removal of sutures/clips
- Community Nursing Assistant competency skills
- Teaching skills
- Clinical skills in baseline observations
Experience
Essential
- Substantive and relevant experience of working in a community setting.(e.g. patients place of residence)
Qualifications
Essential
- Maths & English GCSE Grades 4 and above or equivalent
- Vocational Qualification Level lII in Health & Social Care or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level
- Basic IT Skills Word & Email
Desirable
- Car driver
- Basic Food Hygiene Certificate
- Vocational Qualification Level III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
