Job summary
37.5 hours per week.
A very exciting opportunity has arisen to join the Integrated Hospital Discharge Team at Derriford hospital. This most is covering a six month secondment within the team.
We work in a fast paced environment to ensure patients are discharge out of hospital safely and in a timely manner.
We are a Integrated Transfer of Care Hub (ITOCH).The Transfer of Care Hub is the local health and social care system-level coordinating centre (fully or partially co-located with acute settings where suitable) linking all relevant services across sectors to aid discharge and recovery and admission avoidance.
The team compromises of nurses, social workers and, discharge case managers who coordinate and facilitate patient complex discharge from hospital.
You will be responsible for the day to day running of the team and to coordinate complex discharges.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
Main duties of the job
The post holder will be responsible for management and
Provide business support to the Integrated Hospital Discharge Team. Manage the coordination of the complex case load knowledge and understanding of caseload pressures according to ward areas.
Advise and provide support to Discharge Case Managers to ensure they adhere to process and discharge standards according to Care Act and National Discharge Guidance
Coordinate all Complex Discharge referrals. Linking previous support packages to support MDTs in discharge planning.
Manage the day to day recording and verification of delayed transfers of care project.
Manage failed discharges and find appropriate solutions.
Manage the day to day recording, verification and reporting of Delayed Transfers of Care.
Ensuring the delivery of seamless high, quality service to patients and clinical teams.
To provide managerial and administrative support to the integrated hospital discharge team managers. To include sickness, appraisals and ensuring appropriate levels of staffing.
To take responsibility of investigating and answering complaints.
To support the managers with staff training and development.
To support the IHDT to maintain patient flow from the acute hospital to their pathway destination, to escalate any barriers to the appropriate organisation.
To triage and coordinate referrals and facilitate the correct discharge pathways.
The post is based at Derriford hospital
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
To be able to work as the Health and Social Care Coordinator within Integrated Hospital Discharge Team based at Derriford Hospital
Please see attached job description for full role and responsibilities.
Job description
Job responsibilities
To be able to work as the Health and Social Care Coordinator within Integrated Hospital Discharge Team based at Derriford Hospital
Please see attached job description for full role and responsibilities.
Person Specification
Qualifications
Essential
- Degree in appropriate health or social care related subject or equivalent knowledge, skills and experience.
-
- Evidence of consistent pattern of learning from education, training and experience.
Knowledge
Essential
- Awareness of Community Care legislation.
-
- Awareness of Care Act Criteria.
-
- Assessment of Care Management.
-
- Process, policies and standards.
-
- Awareness and experience of Health & Social Care systems.
Desirable
- Customer care/reception training.
-
- Evidence of risk assessment.
-
- Training/awareness.
Skills
Essential
- Effective keyboard and IT skills, which include accurate recording skills.
-
- Effective in using multiple data base computer systems.
-
- Proven interpersonal skills.
-
- Communication skills to communicate effectively with customers, carers, specialist services and colleagues.
-
- Calm and polite when meeting conflicting deadlines in crisis situations.
-
- A self-awareness of own strengths and limitations.
-
- Able to demonstrate good co-ordination. Good organising skills with the ability to use time effectively and prioritise working.
-
- Demonstrate an ability to undertake duties with greater autonomy and accountability.
-
- Effective working as individual but also as part of a larger ream.
-
- Evidence of continued personal learning and development.
-
- Willingness to undertake training to develop within role.
-
- Commitment to anti discriminatory practices and compliance with the Equal opportunities Policy.
-
- Understanding of basic human needs such as physical, emotional, health and social.
Desirable
- Use of recognised IT packages.
Experience
Essential
- Evidence of undertaking holistic assessment of needs, commissioning, care planning and reviewing services.
-
- Considerable experience needed in assessment and working within a social and health care setting, working with multidisciplinary teams.
-
- Considerable experience needed in working with the public.
Person Specification
Qualifications
Essential
- Degree in appropriate health or social care related subject or equivalent knowledge, skills and experience.
-
- Evidence of consistent pattern of learning from education, training and experience.
Knowledge
Essential
- Awareness of Community Care legislation.
-
- Awareness of Care Act Criteria.
-
- Assessment of Care Management.
-
- Process, policies and standards.
-
- Awareness and experience of Health & Social Care systems.
Desirable
- Customer care/reception training.
-
- Evidence of risk assessment.
-
- Training/awareness.
Skills
Essential
- Effective keyboard and IT skills, which include accurate recording skills.
-
- Effective in using multiple data base computer systems.
-
- Proven interpersonal skills.
-
- Communication skills to communicate effectively with customers, carers, specialist services and colleagues.
-
- Calm and polite when meeting conflicting deadlines in crisis situations.
-
- A self-awareness of own strengths and limitations.
-
- Able to demonstrate good co-ordination. Good organising skills with the ability to use time effectively and prioritise working.
-
- Demonstrate an ability to undertake duties with greater autonomy and accountability.
-
- Effective working as individual but also as part of a larger ream.
-
- Evidence of continued personal learning and development.
-
- Willingness to undertake training to develop within role.
-
- Commitment to anti discriminatory practices and compliance with the Equal opportunities Policy.
-
- Understanding of basic human needs such as physical, emotional, health and social.
Desirable
- Use of recognised IT packages.
Experience
Essential
- Evidence of undertaking holistic assessment of needs, commissioning, care planning and reviewing services.
-
- Considerable experience needed in assessment and working within a social and health care setting, working with multidisciplinary teams.
-
- Considerable experience needed in working with the public.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
