Job summary
37.5 hours per week. Livewell Southwest Community Substance use services are looking to recruit a band 3 medical secretary to join our team. This is an exciting opportunity to join our expanding service at a time of service development.
The role will be based in Livewell community substance use services, co-located at harbour working with a multidisciplinary team of nurses, doctors, non-medical prescribers, social workers, community support workers , medical secretaries and psychologists.
The service work with people living in Plymouth who use substances, offering evidenced based interventions, such as OST prescribing, key working, dual diagnosis and community detox programmes.
Livewell Community Substance use services form part of the Plymouth Alliance,
working in partnership with Harbour, Hamoaze, BCHA, PCC, Shekinah and The Zone.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
Main duties of the job
Your role will be to provide a comprehensive, effective and timely
secretarial support to -Livewell Community Substance misuse service Non-medical
prescribers and Doctors.
You will actively organise own
workload in an efficient and productive manner. You will liaise with all colleagues within the
multidisciplinary team, and with internal departments and external agencies to
ensure the continuity of patient treatment.
Your role is to support the
doctors, Non-Medical prescribers and MDT and a flexible approach is
required. Duties will include audio
typing, copy typing letters, updating Halo & Systemone, managing the annual
leave for the doctors, recording absences, managing diaries, booking Reviews,
answering telephones, liaising and coordinating meetings, minute taking and
supporting audit work within the team. Excellent organisational skills, good
communication skills, a flexible approach, good time management and the ability
to prioritise work and manage stress well.
The job description and person
specification are an outline of the tasks, responsibilities and outcomes
required of the role. The job holder
will need to be flexible to carry out any other duties as may be reasonably
required by their line manager.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
Your role will be to provide a comprehensive, effective and timely
secretarial support to -Livewell Community Substance misuse service Non-medical
prescribers and Doctors.
You will actively organise own
workload in an efficient and productive manner. You will liaise with all colleagues within the
multidisciplinary team, and with internal departments and external agencies to
ensure the continuity of patient treatment.
Your role is to support the
doctors, Non-Medical prescribers and MDT and a flexible approach is
required. Duties will include audio
typing, copy typing letters, updating Halo & Systemone, managing the annual
leave for the doctors, recording absences, managing diaries, booking Reviews,
answering telephones, liaising and coordinating meetings, minute taking and
supporting audit work within the team. Excellent organisational skills, good
communication skills, a flexible approach, good time management and the ability
to prioritise work and manage stress well.
Please see attached Job description for additional information.
Job description
Job responsibilities
Your role will be to provide a comprehensive, effective and timely
secretarial support to -Livewell Community Substance misuse service Non-medical
prescribers and Doctors.
You will actively organise own
workload in an efficient and productive manner. You will liaise with all colleagues within the
multidisciplinary team, and with internal departments and external agencies to
ensure the continuity of patient treatment.
Your role is to support the
doctors, Non-Medical prescribers and MDT and a flexible approach is
required. Duties will include audio
typing, copy typing letters, updating Halo & Systemone, managing the annual
leave for the doctors, recording absences, managing diaries, booking Reviews,
answering telephones, liaising and coordinating meetings, minute taking and
supporting audit work within the team. Excellent organisational skills, good
communication skills, a flexible approach, good time management and the ability
to prioritise work and manage stress well.
Please see attached Job description for additional information.
Person Specification
Experience
Essential
- Experience of secretarial/Personal Assistant role including:
- Diary Management
- Handling various telephone enquiries
- Receiving visitors
- Minute taking
- Experience of arranging meetings
- Experience of using and maintaining filing systems
- Experience of taking and transcribing formal minutes
- Experience of audio typing
- Experience of using the full range of Microsoft Office suite
- Experience of working in a multi-disciplinary team
Knowledge and Skills
Essential
- Knowledge of secretarial and administrative procedures and systems.
- Knowledge of Microsoft Word, Outlook, Excel, Publisher, PowerPoint
- Excellent IT skills
- Excellent communication skills dealing with patients, visitors and staff in an efficient and courteous manner over the telephone and in person
- Excellent written and verbal skills
- Ability to work on own initiative and with minimal supervision
- Ability to develop good working relationships with colleagues at all levels
- Sensitivity to confidential information
- Ability to manage own time to ensure priorities are met and quality is not compromised
- Excellent organisation skills, with a demonstrable ability to manage and prioritise workload and work methodically, efficiently and accurately to meet tight deadlines
- Ability to work under pressure
Desirable
- Knowledge of Mental Health Services and wider NHS
- Adult Safeguarding
- Child Protection
- Knowledge of SystmOne
- Knowledge of iPMS
- Knowledge of specialist medical terms
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Relevant Audio typing/medical secretary/secretarial qualification
- Minimum 5 GCSE level or equivalent, to include English and Maths
- Intermediate word processing, MS Office word and excel
- Keyboard skills: minimum typing speed of 50 wpm
- Excellent spelling, grammar and layout.
- Evidence of continuing professional development
Desirable
- Medical Secretary/PA Diploma
- AMSPAR Level 2 Medical Terminology
- Audio Typing
- Minute Taking
Person Specification
Experience
Essential
- Experience of secretarial/Personal Assistant role including:
- Diary Management
- Handling various telephone enquiries
- Receiving visitors
- Minute taking
- Experience of arranging meetings
- Experience of using and maintaining filing systems
- Experience of taking and transcribing formal minutes
- Experience of audio typing
- Experience of using the full range of Microsoft Office suite
- Experience of working in a multi-disciplinary team
Knowledge and Skills
Essential
- Knowledge of secretarial and administrative procedures and systems.
- Knowledge of Microsoft Word, Outlook, Excel, Publisher, PowerPoint
- Excellent IT skills
- Excellent communication skills dealing with patients, visitors and staff in an efficient and courteous manner over the telephone and in person
- Excellent written and verbal skills
- Ability to work on own initiative and with minimal supervision
- Ability to develop good working relationships with colleagues at all levels
- Sensitivity to confidential information
- Ability to manage own time to ensure priorities are met and quality is not compromised
- Excellent organisation skills, with a demonstrable ability to manage and prioritise workload and work methodically, efficiently and accurately to meet tight deadlines
- Ability to work under pressure
Desirable
- Knowledge of Mental Health Services and wider NHS
- Adult Safeguarding
- Child Protection
- Knowledge of SystmOne
- Knowledge of iPMS
- Knowledge of specialist medical terms
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Relevant Audio typing/medical secretary/secretarial qualification
- Minimum 5 GCSE level or equivalent, to include English and Maths
- Intermediate word processing, MS Office word and excel
- Keyboard skills: minimum typing speed of 50 wpm
- Excellent spelling, grammar and layout.
- Evidence of continuing professional development
Desirable
- Medical Secretary/PA Diploma
- AMSPAR Level 2 Medical Terminology
- Audio Typing
- Minute Taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
