Integrated Operational Lead

Job description

Job responsibilities

MAIN DUTIES/RESPONSIBILITIES

5.1 Strategic Improvement & Business Development Planning (Phase 1)

Lead on developing and embedding an integrated single assessment model of care for locality and care home team(s).

Produce update reports for Deputy Heads of Service on project delivery and identify barriers to change.

Partnership working with clinical and professional leads to achieve integrated model.

With support from DHoS, partnership working with CCG/PCNs/PCC and third sector organisations where required.

5.2 Operational Management

Responsible for the daily operational management of locality/ care home teams

Provided daily/weekly/monthly activity for systems escalation and narrative behind these.

Responsible for the implementation of relevant policies and guidance and updating accordingly.

Ensure the delivery of all agreed performance targets as directed by the Deputy Head and Head of Service.

Lead delegated service improvement projects across the Service to deliver improvements in the efficiency and effectiveness of services and aligned with the strategic plans both locally and nationally acknowledged.

Ensure that clinical and support processes are mapped, Bottlenecks are identified and solutions to these are implemented in order to maximise opportunities for service improvement and single assessment process.

Ensure the efficient and effective utilisation of staff.

Attend and contribute in service/professional meetings relating to practice with a focus on safety and quality of care received by the service user.

To have extensive knowledge of the work flow through the locality/ care home teams.

5.3 Planning and Performance Management

Lead in planning the development of integrated services.

Ensure that capacity plans for the Service reflect the capacity required to meet demand and deliver operational targets.

Revise the Service capacity plans throughout the year to reflect changes in staffing and capabilities.

Ensure that preventative, care best practice, policies and procedures are in place and are adhered to.

Contribute to the identification of performance objectives and operationally manage their own delivery within the service.

5.4 Quality, Governance and Risk

Promote a culture where governance and risk management are seen to be everyones responsibility.

In conjunction with the Deputy head of Service and AFSS professional and clinical team leads ensure a robust Clinical Governance framework.

Ensure audits are carried out

Produce action plans in a response to the audit reports.

Ensure that the Service has effective integrated systems to identify and manage both clinical and nonclinical risks.

Delegated responsibility for Health and Safety issues.

Ensure that all staff are appropriately trained and updated.

Ensure appropriate systems are in place for audit, research and service user involvement.

Ensure that complaints and incidents are addressed within LSW deadlines.

Ensure that Adverse Incidents are addressed within Livewell deadlines.

Ensure NICE guidelines, National Service Frameworks, Confidential Enquiries and any other National Guidelines are addressed within Livewell deadlines.

5.5 Staff management (phase 2)

Undertake the full range of HR duties for the service line including appraisal, disciplinary, grievance and sickness absence management.

Prepare advertisements for the recruitment of staff.

Take a lead role in the recruitment of staff.

Write Job Descriptions for the multi-disciplinary workforce updating and amending on an annual basis.

Alongside team leads undertake training needs analysis and facilitate training and development of staff as identified during their appraisal.

Responsible for ensuring all staff attend the Livewell mandatory training.

Forecast, plan and develop future trends in workforce development and develop workforce plans

5.6 Clinical responsibilities

To support and ensure the implementation of clinical supervision for staff within areas of responsibility.

Alongside Professional Leads set, agree and monitor standards for clinical practice and patient care and ensure teams have the right skills to deliver high quality service.

Develop opportunities to enhance service user involvement and carers.

Ensure student placements are of a high quality and that services provide a positive learning environment, supporting unit managers and team leaders in ensuring that there are sufficient trained numbers of mentors/supervisors, including sign-off mentors. Ensure all mentors complete tri-annual review.

Support competency development for all grades staff in line with national standards/care pathways.

5.6 Finance & Resource Management

Manage delegated pay and non-pay budgets within allocated resources and according to Livewell Standing Financial Instructions to ensure financial targets are achieved (budget holder for service).

Meet monthly with Business Advisor for financial analysis and prepping for monthly performance reviews.

Ensure efficient and effective use of resources to ensure a balanced budget at year end. Through monitoring income and expenditure to identify causes of variance and initiating action to address problem areas.

Actively seek and trial more cost effective consumables to ensure value for money working in partnership with the procurement department.

Ensure business cases are submitted for developments, authorising changes that constitute no increased costs and ensure funding is identified for those with cost implications.

Authorise payment invoices, EPROC.

Authorise monthly and weekly payments, claims forms for on call payments, overtime, travel and course fees. E expenses.

Please refer to 'supporting documents' to download the full JD & Spec.

Person Specification

Qualifications

Essential

• Master Degree or equivalent Professional clinical qualification and registration Continuing management development to postgraduate level or equivalent

Desirable

• Project manager experience

Experience

Essential

• Highly developed knowledge & proven evidence based experience in delivering against a range of performance targets Demonstrable experience of operational management within a complex organisation Proven management skills including effective people management Significant experience of change management including service redesign techniques Demonstrable track record of delivering targets and improving services.

Desirable

• Project manager experience

Skills

Essential

• Excellent communication skills Ability to present written information in a concise format Good analytical and reasoning skills Effective negotiating and influencing skills Good IT skills Ability to interpret corporate strategic objectives within the Care Group setting Ability to understand and drive service redesign

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)