Livewell Southwest

Community Support Worker

Information:

This job is now closed

Job summary

37.5 hours per week. We are seeking to recruit a Community Support Worker to work as part of the new multi-disciplinary Core Community Mental Health Service delivering specialist mental health interventions to both individuals and groups

This is a varied role which offers a solid foundation for a varied career in mental health, we offer a variety of developments opportunities for the right staff, including in-house and external training and opportunities to work towards gaining professional registration in mental health related disciplines.

You will be joining an enthusiastic Multi-Disciplinary Team which includes Doctors, Nurses, Social Workers , Psychologists Occupational Therapists, Peer Support Workers, and Admin Staff, which is committed to the provision of regular supervision and reflective practice.

You will have the opportunity to work autonomously whilst under the direction of a Qualified practitioner to provide recovery orientated evidenced based interventions to people with severe and enduring mental health difficulties and their carers, enabling them to access mental health specialist support when required in line with Recovery and Trauma Informed Principles.

"Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"

Main duties of the job

You will work closely with other statutory and non statutory agencies to provide specialist mental health assessment and evidenced based treatments (both individual and group work based) for people with severe and enduring mental health difficulties and complex presentations through. You will deliver care in line with agreed principles and policies, (currently CPA).

The post holder will co design plans of care with service users, their carers and the multi-disciplinary team,will be responsible for maintaining accurate clinical records, participating in mandatory training and line management and caseload supervision, will contribute to the maintenance of a positive learning experience for students and a psychologically safe environment for team members.

The post holder will manage their caseload independently, being responsible for managing their own electronic diary, and scheduling appointments to meet the demand of the job, will be able to travel across the city and undertake home visits to service users during the core working hours,will be able to work autonomously under the direction of a qualified practitioner and also contribute to Multi disciplinary Meetings.

The post holder will have a working knowledge of safeguarding process and policies,have a working knowledge of information governance and confidentiality anddemonstrate a commitment to the principles of Triangle of Care.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Details

Date posted

06 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2023-NM-8747-2

Job locations

Crownhill Court

Tailyour Road

Plymouth

Devon

PL6 5DH


Job description

Job responsibilities

Key Tasks and Responsibilities of the Post

You will work as part of a Multi Disciplinary Team in accordance with Livewell policies in order to work, enabling them to access mental health specialist support when required in line with Recovery and Trauma Informed Principles.

You will be involved in the co-production of holistic, evidenced based, care plans. Care is currently provided in line with the Care Programme Approach (this may be subject to change through the implementation of the CMHF).

You will, under the guidance of a registered professional, provide holistic evidenced based recovery focused and trauma informed care to individuals and groups, and support other agencies to contribute to this care, maintaining accurate clinical records.

You will provide interventions to a variety of people and their families known to the CORE enhanced team, to promote recovery and resilience.

You will maintain links with people admitted to hospital in order to they maintain links to their community where possible,

You will attend and contribute to multi-agency forums in relation to service provision and individual care of service users.

You will practice within the legal and ethical framework set out by mental health related legislation to ensure that service users interests and well-being are at the fore.

You will work collaboratively with other statutory and VCSE organisations in line with relevant policies, you will liaise, advise, develop and maintain good relationships with service users, carers, relatives and fellow health, social care professionals who are involved in the delivery of services.

On a day to day basis you will be supported by a shift lead who provides appropriate supervision/advice to others.

You will contribute to the maintenance of a psychologically safe and positive learning environment for all staff, providing clinical advice/ guidance and line management for junior staff/students as required and participating in training programmes designed for all staff groups.

You will take individual accountability for your practice maintaining your own professional development, participating in appraisal, performance review and all activities aimed at keeping professional skills updated.

You will contribute to the monitoring of standards of practice within the team through the use of clinical reporting systems and participation in the services clinical audit programme, this will include annual CPA, medication and Health Records audits.

You will contribute to the collation of evidence within the team in support of standards for better health improving quality.

You will actively support the team through change in organization and service delivery through the implementation of the CMHF

You will actively encourage people and their carers to be involved in service development

You will seek information and advice from key people when outside of your area of expertise

Work collaboratively with the IPS providing information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user as required

Job description

Job responsibilities

Key Tasks and Responsibilities of the Post

You will work as part of a Multi Disciplinary Team in accordance with Livewell policies in order to work, enabling them to access mental health specialist support when required in line with Recovery and Trauma Informed Principles.

You will be involved in the co-production of holistic, evidenced based, care plans. Care is currently provided in line with the Care Programme Approach (this may be subject to change through the implementation of the CMHF).

You will, under the guidance of a registered professional, provide holistic evidenced based recovery focused and trauma informed care to individuals and groups, and support other agencies to contribute to this care, maintaining accurate clinical records.

You will provide interventions to a variety of people and their families known to the CORE enhanced team, to promote recovery and resilience.

You will maintain links with people admitted to hospital in order to they maintain links to their community where possible,

You will attend and contribute to multi-agency forums in relation to service provision and individual care of service users.

You will practice within the legal and ethical framework set out by mental health related legislation to ensure that service users interests and well-being are at the fore.

You will work collaboratively with other statutory and VCSE organisations in line with relevant policies, you will liaise, advise, develop and maintain good relationships with service users, carers, relatives and fellow health, social care professionals who are involved in the delivery of services.

On a day to day basis you will be supported by a shift lead who provides appropriate supervision/advice to others.

You will contribute to the maintenance of a psychologically safe and positive learning environment for all staff, providing clinical advice/ guidance and line management for junior staff/students as required and participating in training programmes designed for all staff groups.

You will take individual accountability for your practice maintaining your own professional development, participating in appraisal, performance review and all activities aimed at keeping professional skills updated.

You will contribute to the monitoring of standards of practice within the team through the use of clinical reporting systems and participation in the services clinical audit programme, this will include annual CPA, medication and Health Records audits.

You will contribute to the collation of evidence within the team in support of standards for better health improving quality.

You will actively support the team through change in organization and service delivery through the implementation of the CMHF

You will actively encourage people and their carers to be involved in service development

You will seek information and advice from key people when outside of your area of expertise

Work collaboratively with the IPS providing information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user as required

Person Specification

Experience

Essential

  • 2-years experience of working with and supporting people with a primary diagnosis of severe and enduring mental health problems and their carers preferably in a community environment.
  • Experience of delivering one to one and groupwork treatment orientated interventions.
  • Experience of Multi-disciplinary Team working

Desirable

  • Experience of managing a caseload and working in the community without direct supervision

Knowledge and Skills

Essential

  • Knowledge of mental health and social care legislation and demonstrable ability to work within these frameworks
  • Well developed verbal and written communication skills, with a variety of people from service users and carers to other professionals
  • Able to follow instruction from qualified practitioners
  • Keyboard skills
  • Safeguarding knowledge

Desirable

  • Presentation/ teaching and training skills in mental health.
  • Clinical Risk Assessment experience
  • Understanding of the principles of triangle of care
  • Knowledge of substance misuse
  • Knowledge of Recovery principles and trauma informed approaches
  • Phlebotomy and physical health monitoring skills

Qualifications

Essential

  • Minimum of 5 GCSE grades A-C including maths and English
  • NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level

Desirable

  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving license and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
Person Specification

Experience

Essential

  • 2-years experience of working with and supporting people with a primary diagnosis of severe and enduring mental health problems and their carers preferably in a community environment.
  • Experience of delivering one to one and groupwork treatment orientated interventions.
  • Experience of Multi-disciplinary Team working

Desirable

  • Experience of managing a caseload and working in the community without direct supervision

Knowledge and Skills

Essential

  • Knowledge of mental health and social care legislation and demonstrable ability to work within these frameworks
  • Well developed verbal and written communication skills, with a variety of people from service users and carers to other professionals
  • Able to follow instruction from qualified practitioners
  • Keyboard skills
  • Safeguarding knowledge

Desirable

  • Presentation/ teaching and training skills in mental health.
  • Clinical Risk Assessment experience
  • Understanding of the principles of triangle of care
  • Knowledge of substance misuse
  • Knowledge of Recovery principles and trauma informed approaches
  • Phlebotomy and physical health monitoring skills

Qualifications

Essential

  • Minimum of 5 GCSE grades A-C including maths and English
  • NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level

Desirable

  • The post holder will need to travel and attend to service users based across Plymouth and other geographical areas. Full and valid driving license and access to a car for work purposes is required. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Crownhill Court

Tailyour Road

Plymouth

Devon

PL6 5DH


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer details

Employer name

Livewell Southwest

Address

Crownhill Court

Tailyour Road

Plymouth

Devon

PL6 5DH


Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Simone Drake

simonedrake@nhs.net

Details

Date posted

06 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2023-NM-8747-2

Job locations

Crownhill Court

Tailyour Road

Plymouth

Devon

PL6 5DH


Supporting documents

Privacy notice

Livewell Southwest's privacy notice (opens in a new tab)