Job responsibilities
JOB PURPOSE
The Wellbeing Team is the provider service for the Office of the Director of Public Health within Plymouth City Council. The Team is responsible for a number of health improvement outcome measures. It provides a One You service to the public around the key lifestyles which contribute to health outcomes, Eg. Smokefree, Drink Less, Eatwell and Move More. The Team run an extensive programme of training with an emphasis on mental health and wellbeing. They also facilitate the Wellbeing at Work Programme and Workplace Wellbeing Champion Scheme.
They also support delivery of weight management activities. The weight management team provide a specialist multi-disciplinary service to patients with morbid obesity and co-morbidities.
MAIN DUTIES/RESPONSIBILITIES
Carry out specialist one-to-one interventions for behaviour change after appropriate training.
Carry out specialist group interventions for behaviour change.
Liaise with partners to help reach target populations and communities.
Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.
Actively seek out Livewell Southwest teams who would benefit from Wellbeing training and who can help deliver brief interventions and referral to the Wellbeing Team.
Develop and deliver training programmes for other professionals /interested parties internally and externally.
Generate income through training programmes and explore other areas for income generation.
Contribute at network meetings and team events.
Monitor and evaluate outcomes via processes, procedures and systems.
Give feedback on performance and local intelligence to senior management team.
Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.
Develop, promote and co-ordinate health activities and other community engagement events to deliver health promotion and brief interventions.
Contribute to the communications and marketing strategy by collecting case studies and photos.
Develop fact sheets and resources.
Contribute to research and development as directed.
Act as a Health Champion, Making Every Contact Count.
Be up to date with a range of health improvement topics through competency based learning.
Responsibility for People Management
The post holder will be responsible for the induction of new team members.
The post holder may be responsible for the line management of junior staff, providing day-to-day management and supervision, absence management and appraisal.
The post holder will be responsible for ensuring that clinics run smoothly.
The post holder may be responsible for the delivery of training.
The post holder once trained may lead or support health walks.
Responsibility for financial and/or physical resources
- Collect information regarding purchasing and invoicing to support managers budgetary requirements.
Responsible for stock control and security as appropriate, e.g. training resources, nicotine replacement therapy.
Responsibility for administration
Ensure records are up-to-date and stored as per record keeping policy.
Responsible for developing training packs, presentation, leaflets and hand-outs.
Responsibility for people who use our services
Responsible for giving advice and support to members of the public over the phone, face-to-face and digitally.
Responsible for case load management.
Required to attend external events, speaking to members of the public or event administration.
May be required to present information at steering groups, forums, events, seminars and conferences
Responsibility for implementation of policy and/or service developments
The post holder will contribute to service development and implement changes to established working processes as appropriate.
Other Responsibilities
Share all data collection with the Wellbeing Team Business Hub for data analysis, performance and audit purposes,
COMMUNICATIONS AND RELATIONSHIPS
The post holder will interact with the public, work colleagues, stakeholders, Livewell Southwest colleagues and workplaces.
Design and produce health promotion displays, presentations and publicity.
Establish and maintain effective channels of communication across Livewell Southwest and the wider community.
Market and promote the One You branding and underpinning health improvement messages with a particular focus on priority areas.
Seek opportunities to raise awareness of health promoting messages through the Comms team and wider partners such as national campaigns etc.
PHYSICAL DEMANDS OF THE JOB
This role requires the post holder to engage in physical activity.
There is likely to be frequent sitting and standing.
Frequent effort to lift and manual handing of equipment for health events, clinics and training etc.
Keyboard work is likely throughout the working day.
Concentration required when delivering client support and health improvement interventions.
Concentration required for reading documents and assimilating knowledge.
The post holder will be required to keep up-to-date with public health documents and NICE guidance.
Some training delivery may be emotive E.g. Suicide Prevention and Mental Health First Aid. The post holder may need to seek support from colleagues or line-manager on such occasions.
Some one-to-one and group interventions may be upsetting for the client. The post holder may need to seek support from colleagues or line-manager on such occasions.
The post holder will use VDU for high proportion of time. However all staff will be entitled to a workstation assessment and VDU check.
Will work in a variety of settings including home, office, community centres, outdoors at health events, traveller sites and inpatient settings.
Service core hours are 0800-1800 and there may be some evening and weekend requirement. Some flexibility of working hours is required.
ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
Infection Control
LSW is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. LSW has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
Research
For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.