Job summary
The Learning Facilitator will be responsible for designing, delivering, and evaluating learning and development initiatives across the organisation, with a focus on improving service delivery, compliance, and staff capability in the provision of community health care equipment. This includes training for operational staff, clinical advisors, customer service teams, and delivery technicians.
Main duties of the job
Conduct training needs analyses across departments and develop targeted learning plans.
Design and deliver engaging training sessions (face-to-face, virtual, and e-learning) on topics such as equipment handling, infection control, safeguarding, customer service, and Health and Safety.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and compliant with industry standards.
Monitor and evaluate the effectiveness of training programmes using feedback, performance data, and KPIs.
Support managers in coaching and developing their teams.
Maintain training records and ensure compliance with regulatory and contractual requirements.
Lead on induction programmes for new starters.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Details
Date posted
12 December 2025
Pay scheme
Other
Salary
£40,000 to £42,000 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
828-PROVIDE3487
Job locations
Greenford
Greenford
UB6 8UH
Employer details
Employer name
Provide CIC
Address
Greenford
Greenford
UB6 8UH
Employer's website
https://www.provide.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
