Job summary
Job Overview:
This role supports individuals in making healthier lifestyle choices and improving wellbeing. You will conduct assessments to understand circumstances, identify barriers, and determine suitable support pathways. Through collaborative discussions, you provide advice and interventions on areas such as smoking cessation, weight management, emotional wellbeing, physical activity, and other lifestyle factors, empowering individuals to make informed health decisions.
You will coordinate access to local community, healthcare, and social services, providing clear signposting when direct support is unavailable, and maintain up-to-date knowledge of partner organisations to ensure seamless service delivery. Ongoing support includes follow-ups, monitoring progress, and addressing emerging challenges while maintaining engagement and accountability.
The role involves regulated activities, providing unsupervised support for young people and vulnerable adults, requiring strict adherence to safeguarding and professional standards. You will deliver evidence-based guidance, educate on healthy choices and social determinants of health, and keep accurate records using systems such as SystmOne and Priority Digital Health, ensuring all information is managed according to confidentiality and information governance standards.
Main duties of the job
Initial Assessments: Engage individuals via phone or digital channels to assess readiness for behavior change, identify barriers, and determine tailored support. Accurately document findings to guide interventions.
Support & Guidance: Collaborate with individuals to address health, wellbeing, and lifestyle needs. Deliver practical advice and interventions on smoking cessation, weight management, physical activity, and emotional wellbeing. Empower self-management and informed choices.
Service Coordination: Navigate clients through community, healthcare, and social services. Provide timely signposting and maintain strong knowledge of partner organisations for seamless support.
Ongoing Support: Conduct follow-ups to monitor progress, tackle emerging challenges, and maintain engagement through proactive guidance.
Regulated Activity: Support young people and vulnerable adults via the Single Point of Access, providing advice, guidance, and assessment while adhering to safeguarding and professional standards.
Evidence-Based Practice: Offer accurate, up-to-date information across health and lifestyle topics to promote long-term wellbeing.
Record-Keeping: Maintain confidential client records using SystmOne and Priority Digital Health in line with information governance standards.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality.
Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming LivesValues: Care, Innovation and CompassionMission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Job description
Job responsibilities
Conduct Initial Assessments:
o Engage with individuals via telephone or digital channels to assess their readiness to adopt healthier behaviors.
o Evaluate personal circumstances, identify potential barriers, and determine the most appropriate support pathways.
o Document findings accurately to inform subsequent interventions and follow-ups.
Identify and Address Support Needs:
o Work collaboratively with individuals to understand their unique health, well-being, and lifestyle requirements.
o Provide advice and interventions aimed at supporting behavior change in areas such as smoking cessation, weight management, emotional wellbeing, physical activity, and other lifestyle factors.
o Encourage self-management and empower individuals to take control of their health decisions.
Coordinate Access to Services:
o Assist individuals in navigating local community, healthcare, and social support services.
o Provide clear, accurate, and timely signposting to external organisations when direct support is unavailable.
o Maintain strong knowledge on partner organisations to ensure seamless service delivery.
Provide Ongoing Support:
o Conduct follow-up calls to monitor referral uptake, offer guidance, and address emerging challenges with referrals or wellbeing needs.
o Maintain engagement and accountability through consistent and proactive support.
Regulated Activity:
o The role involves supporting individuals, including young people and vulnerable adults, through the Single Point of Access on an unsupervised basis. This may include instructing, assessing, providing advice and/or guidance on well-being, and requires full adherence to safeguarding and regulatory requirements.
o Ensure all interactions comply with relevant policies, procedures, and professional standards.
Deliver Evidence-Based Guidance:
o Provide accurate, up-to-date, and evidence-based information across a broad spectrum of health and lifestyle topics.
o Educate individuals on healthy choices, including smoking, weight management, physical activity, emotional support, and the social determinants of health.
o Empower service users to make informed decisions that enhance long-term wellbeing.
System Usage and Record-Keeping:
o Accurately record and manage client information using systems such as SystmOne and Priority Digital Health.
o Ensure all data is kept confidential and complies with information governance standards.
Job description
Job responsibilities
Conduct Initial Assessments:
o Engage with individuals via telephone or digital channels to assess their readiness to adopt healthier behaviors.
o Evaluate personal circumstances, identify potential barriers, and determine the most appropriate support pathways.
o Document findings accurately to inform subsequent interventions and follow-ups.
Identify and Address Support Needs:
o Work collaboratively with individuals to understand their unique health, well-being, and lifestyle requirements.
o Provide advice and interventions aimed at supporting behavior change in areas such as smoking cessation, weight management, emotional wellbeing, physical activity, and other lifestyle factors.
o Encourage self-management and empower individuals to take control of their health decisions.
Coordinate Access to Services:
o Assist individuals in navigating local community, healthcare, and social support services.
o Provide clear, accurate, and timely signposting to external organisations when direct support is unavailable.
o Maintain strong knowledge on partner organisations to ensure seamless service delivery.
Provide Ongoing Support:
o Conduct follow-up calls to monitor referral uptake, offer guidance, and address emerging challenges with referrals or wellbeing needs.
o Maintain engagement and accountability through consistent and proactive support.
Regulated Activity:
o The role involves supporting individuals, including young people and vulnerable adults, through the Single Point of Access on an unsupervised basis. This may include instructing, assessing, providing advice and/or guidance on well-being, and requires full adherence to safeguarding and regulatory requirements.
o Ensure all interactions comply with relevant policies, procedures, and professional standards.
Deliver Evidence-Based Guidance:
o Provide accurate, up-to-date, and evidence-based information across a broad spectrum of health and lifestyle topics.
o Educate individuals on healthy choices, including smoking, weight management, physical activity, emotional support, and the social determinants of health.
o Empower service users to make informed decisions that enhance long-term wellbeing.
System Usage and Record-Keeping:
o Accurately record and manage client information using systems such as SystmOne and Priority Digital Health.
o Ensure all data is kept confidential and complies with information governance standards.
Person Specification
Qualifications
Essential
- NVQ Level 3 Health and social care
- Equivalent training and experience in health care setting
Desirable
- Level 2 Health Trainer Qualification - Understanding Health Improvement (Royal Institute of Public Health)
- Level 2 Stop Smoking Cessation
Experience
Essential
- Proven track record of engagement with people in a customer focused environment
- Excellent knowledge of the local community
- Knowledge of behavior change methods
- An understanding and knowledge of the main health issues affecting the local population
- Experience of working with individuals on a one to one basis in a health/social care setting
- Knowledge of the impact of barriers to health improvement
Skills & Aptitudes
Essential
- Well organised and ability to prioritise workload
- Excellent communication skills both written and verbal
- IT skills and data imputing on SystmOne
- Able to manage own time and work unsupervised
- Able to work under pressure and in target driven environment
Desirable
- Willingness to undertake further training as appropriate
Person Specification
Qualifications
Essential
- NVQ Level 3 Health and social care
- Equivalent training and experience in health care setting
Desirable
- Level 2 Health Trainer Qualification - Understanding Health Improvement (Royal Institute of Public Health)
- Level 2 Stop Smoking Cessation
Experience
Essential
- Proven track record of engagement with people in a customer focused environment
- Excellent knowledge of the local community
- Knowledge of behavior change methods
- An understanding and knowledge of the main health issues affecting the local population
- Experience of working with individuals on a one to one basis in a health/social care setting
- Knowledge of the impact of barriers to health improvement
Skills & Aptitudes
Essential
- Well organised and ability to prioritise workload
- Excellent communication skills both written and verbal
- IT skills and data imputing on SystmOne
- Able to manage own time and work unsupervised
- Able to work under pressure and in target driven environment
Desirable
- Willingness to undertake further training as appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
