Care Navigator (bank)

Provide CIC

This job is now closed

Job summary

Workforce Solutions are currently looking to fill an administrative post within our Care Co-Ordination Centre. The role is full-time Monday-Friday, for an 11-week period, based in Colchester.

The main duties are using SystmOne to process patient referrals, book appointments and assist with queries. Excellent communication skills are required.

Main duties of the job

An administration bank position with Provide Workforce Solutions offers variety and flexibility with working.

Duties could include-

Telephone work
Reception cover
Booking patient appointments
Basic use of Microsoft packages
Supporting clinical staff with administration

About us

Provide have developed a Workforce Solutions team that aims to support the whole organisation in relation to staffing. Some of you will be familiar with the term 'bank', Workforce Solutions works on the same basis but offers greater flexibility.

We are looking to recruit staff into a number of positions to work on an as and when required basis.

WE OFFER:

Competitive rates of pay
First choice of available shifts
Flexible working hours
Discounts through Staff Benefits
Supportive Induction
Developmental opportunities

Date posted

26 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£13.13 an hour per hour

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

828-Providebank555

Job locations

Provide HQ

Colchester

CO4 9YQ

Job description

Job responsibilities

The postholder will use SystmOne to process referrals, deal with queries, access patient records and triage their requirements, non-clinically.

The skills required are:

Customer service
Excellent communication
IT skills / data inputting
Ability to prioritise workload

Job description

Job responsibilities

The postholder will use SystmOne to process referrals, deal with queries, access patient records and triage their requirements, non-clinically.

The skills required are:

Customer service
Excellent communication
IT skills / data inputting
Ability to prioritise workload

Person Specification

Experience

Essential

Administration Experience
Customer Service Experience

Desirable

Systmone Experience
Healthcare administration experience

Skills

Essential

Communication Skills
Strong IT skills

Person Specification

Experience

Essential

Administration Experience
Customer Service Experience

Desirable

Systmone Experience
Healthcare administration experience

Skills

Essential

Communication Skills
Strong IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information