Job summary
Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support to District Nurses, whilst running the auto allocation system to delegate daily visits for service users.
The post holder must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.
The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues.
Applicants will have previous administrative experience, including working in a healthcare setting; experience of using IT systems including SystmOne and be able to work on own their initiative with minimal supervision.
Main duties of the job
Providing comprehensive administrative support for clinicians and medical staff eg;Production of patient records/correspondence.Arranging and co-ordinating meetings for clinical or medical staff.
Audio typing.
Taking minutes of meetings and updating agendas/actions logs eg team meetingsSpecialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.Use of SystmOne, including batch reportsProducing standard reports from databases
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Job description
Job responsibilities
Providing comprehensive administrative support for clinicians and medical staff ego Production of patient records/correspondence.o Arranging and co-ordinating meetings for clinical or medical staff.o Taking minutes of meetings and updating agendas/actions logs eg team meetingso Generic office based duties eg post in/out, photocopying, scanning, telephone calls in/out etc.o Annual leave record keeping for clinical team managers.Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.SystmOne, Microsoft office, digi-dictate use .Producing standard reports from databasesResponsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.Booking agency staff/temporary and ensuring temporary induction processes are completed by management.Assisting with the induction process for new starters and others in the team by demonstrating own tasks and sharing knowledge.Assisting with the induction of new starters in clinical teams.Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
Job description
Job responsibilities
Providing comprehensive administrative support for clinicians and medical staff ego Production of patient records/correspondence.o Arranging and co-ordinating meetings for clinical or medical staff.o Taking minutes of meetings and updating agendas/actions logs eg team meetingso Generic office based duties eg post in/out, photocopying, scanning, telephone calls in/out etc.o Annual leave record keeping for clinical team managers.Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.SystmOne, Microsoft office, digi-dictate use .Producing standard reports from databasesResponsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.Booking agency staff/temporary and ensuring temporary induction processes are completed by management.Assisting with the induction process for new starters and others in the team by demonstrating own tasks and sharing knowledge.Assisting with the induction of new starters in clinical teams.Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
Person Specification
Qualifications
Essential
- Pass, or higher RSA 3 typing or NVQ Level 3 Business Admin or equivalent
- Advanced keyboard skills including audio typing
Desirable
- ECDL or similar qualification
Work related knowledge & experience
Essential
- Minimum of 12 months experience in a clinical or similar setting
Desirable
- Previous experience within children's and Adults services
Person Specification
Qualifications
Essential
- Pass, or higher RSA 3 typing or NVQ Level 3 Business Admin or equivalent
- Advanced keyboard skills including audio typing
Desirable
- ECDL or similar qualification
Work related knowledge & experience
Essential
- Minimum of 12 months experience in a clinical or similar setting
Desirable
- Previous experience within children's and Adults services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
