Job summary
We are pleased to be able to offer the opportunity to welcome applications to apply for a clinical support worker roles within Mid Essex Sexual Health Service .
This is an exciting time for the service, and we are looking for forward thinking innovative team members. The Integrated Essex Sexual Health Service gives a chance to work in a team environment, delivering a high standard of evidence based integrated sexual health practice. Demonstrate good communication and interpersonal skills with service users and all health care staff
Main duties of the job
The post combines front of house roles , such as meeting and greeting and client registration , support tasks, such as stock organisation and clinic set up and close down, and back of house clinical support including assisting with clinical procedures and acting as a chaperone. Clinical tasks and delivery of health promotion/ information sessions in various clinical and non-clinical environments.
The post involves the use of the electronic record system, assisting with specimen preparation, set up and cleaning of equipment and checking clinical areas and equipment in line with Health and Safety and infection prevention policies.
The post holder will be supported by both a first line manager and an allocated clinical supervisor to ensure the provision of adequate training for additional development and appropriate delegated clinical intervention.
The post holder will be required to participate in a rota to cover the Saturday sessions as part of contracted role.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Job description
Job responsibilities
- To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed
- To ensure that the all operational areas are tidy at all times
- To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work
- Support communication and cross team working with other teams in sexual health network
- To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods
- To participate and assist in evaluation and feedback
- To attend team and departmental meetings and actively participate in service improvement
- To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service
- To act as chaperone during intimate procedures
- To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up
- Participate in results management process under direction of clinician
Development of skills and competence
- To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training
- To undertake appropriate training linked to the development of protocol led clinical tasks as directed by supervising clinician and apply to practice:
- Phlebotomy
- Asymptomatic STI testing and test of cure
- Microscopy
- Pre long acting reversible contraception consultation
- First level telephone triage (Intelligence Centre support)
- Medication administration support
- Vaccination
- Cryotherapy
Job description
Job responsibilities
- To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed
- To ensure that the all operational areas are tidy at all times
- To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work
- Support communication and cross team working with other teams in sexual health network
- To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods
- To participate and assist in evaluation and feedback
- To attend team and departmental meetings and actively participate in service improvement
- To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service
- To act as chaperone during intimate procedures
- To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up
- Participate in results management process under direction of clinician
Development of skills and competence
- To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training
- To undertake appropriate training linked to the development of protocol led clinical tasks as directed by supervising clinician and apply to practice:
- Phlebotomy
- Asymptomatic STI testing and test of cure
- Microscopy
- Pre long acting reversible contraception consultation
- First level telephone triage (Intelligence Centre support)
- Medication administration support
- Vaccination
- Cryotherapy
Person Specification
Qualification
Essential
- NVQ level 3 or equivalent experience
Desirable
- Sexual health certificate
Knowledge
Essential
- Experience of working in a sexual health or healthcare setting
Desirable
- Health promotion experience / awareness
Skills
Essential
- Excellent communication skills
Desirable
- Phlebotomy and or Microscopy
Person Specification
Qualification
Essential
- NVQ level 3 or equivalent experience
Desirable
- Sexual health certificate
Knowledge
Essential
- Experience of working in a sexual health or healthcare setting
Desirable
- Health promotion experience / awareness
Skills
Essential
- Excellent communication skills
Desirable
- Phlebotomy and or Microscopy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
